Comparison Summary
Introducing Channels and Voog
Channels, Voog, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
Voog focuses on Communication Management with Website, Helpdesk Management, Engagement Management with Website, Social Media Management with Social Media, etc.
"Companies change for the better when they provide customer support using Channels, The best thing about Channels is that it feels like a part of a store. Like it would literally be a feature, not an extra software. Customer Card is by far the best t...ool. It happens that customers are asking how did we know cause it takes so short to find order numbers, dates, and other details during the call. " - Katarzyna Bilan
"Simple to use and developing all the time. Automatically makes a bill for the customer. Easy to add payment options. " - Hele Luigujoe
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About
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Voog. Beautiful websites that speak foreignese
Age
2014
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
31
19
Total Goals
(we found evidences for)
4
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
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Acquire customers
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Improve digital and social presence
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Enter new markets internationally or locally
Top Channels
Channels Used
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website
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social media
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Facebook
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user generated content
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blogs
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video
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e-mail
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offline
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trade shows
- See 6 more
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website
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social media
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Facebook
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user generated content
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blogs
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video
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e-mail
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offline
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trade shows
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
