Comparison Summary
Introducing Channels and MaTelSo
Channels, MaTelSo, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
MaTelSo focuses on Communication Management with Phone Calls, Advertisement with Display Advertisement, Contact List Management with Phone Calls, Campaign Management with Phone Calls, etc.
"Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support! " - Piotr Wieczorek
"Thanks to the solution provided by matelso, we've moved our call tracking up to a new level. This has allowed us to reproduce an optional lead assignment for each channel! " - Julian H ner
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Leading marketing tool for evaluating telephone calls
Age
2014
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
31
17
Total Goals
(we found evidences for)
4
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
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Improve efficiency
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Grow market share
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Improve visibility
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Improve digital and social presence
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Improve ROI
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Acquire customers
- See 3 more
Top Channels
Channels Used
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phone calls
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display advertisement
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Doubleclick
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social media
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Facebook
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mobile
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offline
- See 4 more
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phone calls
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display advertisement
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Doubleclick
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social media
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Facebook
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mobile
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offline
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
