Comparison Summary
Introducing Channels and MailTag
Channels, MailTag, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
MailTag focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Sales Document Management with E-Mail, Generation Of New Leads with User Generated Content, etc.
"Companies change for the better when they provide customer support using Channels, The best thing about Channels is that it feels like a part of a store. Like it would literally be a feature, not an extra software. Customer Card is by far the best t...ool. It happens that customers are asking how did we know cause it takes so short to find order numbers, dates, and other details during the call. " - Katarzyna Bilan
"I am a graphic designer and MailTag has helped me a lot with how I work with clients. I can see when they're reviewing my work and more importantly, know when they've opened my invoices! " - Teresa Jimenez
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Data powered Phone system that turns customer data into excellent service enabling customer engagement
An email tracker and sales engagement software that enables email tracking, scheduling, automated follow-ups and more
Age
2014
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
31
16
Total Goals
(we found evidences for)
4
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
Top Channels
Channels Used
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e-mail
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phone calls
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user generated content
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blogs
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offline
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on premises
- See 3 more
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e-mail
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phone calls
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user generated content
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blogs
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offline
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on premises
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
