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C3 AI Suite vs Keen: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of C3 AI Suite vs. Keen is based on a specific set of business needs and context. The comparison uses 1474 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing C3 AI Suite and Keen

C3 AI Suite, and Keen belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

C3 AI Suite covers Engagement Management, Loyalty Management with E-Mail, Training & Onboarding, Collaboration, etc.

Keen focuses on Event Management, Funnel Analysis, Engagement Management with Video, Social Media Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo C3 AI Suite

Focus area

Software Failure Risk

  • low

logo Keen

Focus area

Software Failure Risk

  • low

About

C3 AI Suite - C3.ai | C3 AI Suite is comprehensive software that uses a model-driven architecture

The Fully Managed Event Streaming Platform that Scales with the Application

Financials

NA

SERIES B

Business Need

Total Processes
(we found evidences for)

29

42

Total Goals
(we found evidences for)

7

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

identify target customers


training & onboarding



segmentation and targeting


social media management

social media analytics


lead qualification

lead qualification: technographic



rating and review management


communication management

sending & publishing communications



workflow management


competitive intelligence



lifetime value management






helpdesk management


generation of new leads




billing and invoice management


community building


knowledge management


revenue cycle management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Scale best practices

  • Improve visibility

  • Increase sales & revenue

  • Improve ROI

  • See 4 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Increase customer life time value

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • mobile

  • mobile app

  • video

  • social media

  • e-mail

  • user generated content

  • offline

  • point of sale

  • website

  • See 6 more
  • mobile

  • mobile app

  • video

  • social media

  • e-mail

  • user generated content

  • offline

  • point of sale

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting