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Compare BrightLocal vs Synup

Comparison Summary

For BrightLocal vs Synup comparison, Our AI algorithm looked at 6361 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BrightLocal and Synup to solve their respective business needs.

Pros and cons of BrightLocal and Synup

BrightLocal is more suited to businesses that require Rating And Review Management and Reputation Management with Social Media where as Synup is focused towards Engagement Management and Reputation Management .

logo BrightLocal

Focus area

BrightLocal is better than Synup for

Software Failure Risk

  • low

logo Synup

Focus area

Software Failure Risk

  • medium

About

BrightLocal: Local SEO Tools, Citation Building & Reputation ...

Synup: Unlock the power of local marketing

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

74

42

Total Goals
(we found evidences for)

16

12

Top Processes

Evidences indicate better relative satisfaction


rating and review management


reputation management



social media management

social media analytics

scheduling post to social media

engaging on social media


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


content publishing



generation of new leads


competitive intelligence


helpdesk management



contact list management


social media marketing



campaign management


products & pricelist management



training & onboarding


lifetime value management





conversion management


loyalty management

identify target customers


sales document management

proposal & quote management


referral management



sales call management



influencer marketing



workflow management


lead qualification

lead qualification: technographic


performance management


advocacy management


Top Goals

Goals Achieved

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • Scale best practices

  • Improve brand engagement

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve efficiency

  • Improve visibility

  • See 13 more
  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • See 9 more

Top Channels

Channels Used

  • offline

  • on premises

  • website

  • social media

  • e-mail

  • video

  • point of sale

  • Facebook

  • review sites

  • Yelp

  • phone calls

  • promotions

  • user generated content

  • display advertisement

  • mobile

  • Tripadvisor

  • text SMS

  • See 14 more
  • offline

  • on premises

  • website

  • social media

  • e-mail

  • video

  • point of sale

  • Facebook

  • review sites

  • Yelp

  • phone calls

  • promotions

  • user generated content

  • display advertisement

  • mobile

  • Tripadvisor

  • text SMS

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting