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Blackbaud Raiser's Edge NXT® vs CiviCRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud Raiser's Edge NXT® vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 5815 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Raiser's Edge NXT® and CiviCRM

Blackbaud Raiser's Edge NXT®, and CiviCRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Raiser's Edge NXT® covers Engagement Management with Offline, Social Media Management with Website, Event Management with E-Mail, Lead Management, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"Blackbaud is always there for us. Wow–the things we’ve achieved together! " - Joe Elmore

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Raiser's Edge NXT®

Focus area

Blackbaud Raiser's Edge NXT® is better than CiviCRM for

Software Failure Risk

  • medium

logo CiviCRM

Focus area

CiviCRM is better than Blackbaud Raiser's Edge NXT® for

Software Failure Risk

  • medium

About

Fundraising & Donor Management Software - Raiser's Edge NXT | Blackbaud

Open source CRM software for nonprofits

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

63

49

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding





relationship management


workflow management


helpdesk management


contact list management


performance management


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


membership management



campaign management

campaign analytics

campaign monitoring


sales document management

proposal & quote management

contract management


segmentation and targeting


knowledge management


loyalty management

identify target customers


revenue cycle management


trade show marketing


lead qualification

lead qualification: demographic


opportunity management




customer feedback management


products & pricelist management


promotion management



discount management



pipeline management


competitive intelligence



follower management



database marketing



sales call management


courses & assessment

create learning path


customer case management


community building


content management



subscription management


advocacy management



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve digital and social presence

  • Launch new products

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve consistency

  • Reduce bounce

  • Increase customer life time value

  • Improve efficiency

  • See 10 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting