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Blackbaud Luminate Online vs Leadmaster CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Leadmaster CRM is based on a specific set of business needs and context. The comparison uses 3188 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Leadmaster CRM

Blackbaud Luminate Online, Leadmaster CRM, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Leadmaster CRM focuses on Helpdesk Management with Phone Calls, Lead Management with E-Mail, Lead Nurturing with E-Mail, Lead Tracking with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Leadmaster CRM for

Software Failure Risk

  • medium

logo Leadmaster CRM

Focus area

Leadmaster CRM is better than Blackbaud Luminate Online for

Software Failure Risk

  • low

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Leadmaster CRM | All-in-one CRM, sales and marketing tool that fits the needs of your business

Age

1981

1988

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

49

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign monitoring

campaign analytics


helpdesk management


training & onboarding


content management


social media management

social media analytics

scheduling post to social media



generation of new leads



contact list management

creating contact list


products & pricelist management


personalized marketing


advocacy management


workflow management


trade show marketing


relationship management



sales document management

contract management


rating and review management





knowledge management

creating knowledge base


calendar management




touchpoint management


channel management



competitive intelligence



relationship marketing







conversion management





customer case management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • offline

  • mobile

  • trade shows

  • channel partners

  • point of sale

  • text SMS

  • See 6 more
  • e-mail

  • phone calls

  • website

  • offline

  • mobile

  • trade shows

  • channel partners

  • point of sale

  • text SMS

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting