cuspera logo CUSPERA

Compare Bitrix24 vs Smartsheet

Comparison Summary

For Bitrix24 vs Smartsheet comparison, Our AI algorithm looked at 18462 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Bitrix24 and Smartsheet to solve their respective business needs.

Pros and cons of Bitrix24 and Smartsheet

Bitrix24 is more suited to businesses that require Collaboration with Offline and Communication Management with E-Mail where as Smartsheet is focused towards Collaboration and Workflow Management .

Both Bitrix24 and Smartsheet are Collaboration and Productivity software, peers recommend Bitrix24 for collaboration and communication management where as Smartsheet is more known for forecasting and contract management .

logo Bitrix24

Focus area

Bitrix24 is better than Smartsheet for

Software Failure Risk

  • medium

logo Smartsheet

Focus area

Smartsheet is better than Bitrix24 for

Software Failure Risk

  • medium

About

A free collaboration software enabling communications, CRM and other tools for small businesses

The dynamic workspace that moves the business forward

Financials

PRIVATE

SERIES F

Business Need

Total Processes
(we found evidences for)

83

96

Total Goals
(we found evidences for)

12

15

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


sales call management

meeting management


contact list management

creating contact list


sales document management

proposal & quote management

contract management


content publishing


campaign management



helpdesk management


relationship management


calendar management


generation of new leads


social media management

social media analytics

managing social media account




training & onboarding


loyalty management

customise loyalty program

identify target customers


products & pricelist management



customer feedback management


social media marketing






segmentation and targeting


knowledge management



conference call management



pipeline management


billing and invoice management


conversion management




advocacy management



business development




discount management


promotion management



opportunity management


motivation management


competitive intelligence


performance management


rating and review management


lead qualification

lead qualification: technographic



sales review & feedback


create learning path


courses & assessment

create learning path



trade show marketing


international marketing



follower management


account management


license management




Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more
  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve visibility

  • Improve ROI

  • Improve efficiency

  • Grow market share

  • Enter new markets internationally or locally

  • Manage risk

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more
  • e-mail

  • phone calls

  • offline

  • website

  • mobile

  • video

  • user generated content

  • blogs

  • on premises

  • trade shows

  • point of sale

  • events

  • social media

  • chat

  • promotions

  • Skype

  • games

  • mobile app

  • Facebook

  • Slack

  • display advertisement

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting