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Betterworks performance management vs Qualtrics CoreXM: 2026 Ultimate Comparison Guide

Comparison Summary

This comparison report of Betterworks performance management vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 6722 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Betterworks performance management and Qualtrics CoreXM

Betterworks performance management belong to a category of solutions that help Employee Experience Management, whereas Qualtrics CoreXM belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Betterworks performance management covers Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett

"We use Qualtrics for everything from simple concept tests to complex conjoints. " - L.L.Bean

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


About

Feedback Management Platform to collect honest feedback from employees

Experience Management Software to gather experience insights and take action

Age

2002

Financials

SERIES B

SERIES C

Business Need

Total Processes
(we found evidences for)

15

65

Total Goals
(we found evidences for)

5

18

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


performance management



training & onboarding


customer feedback management

measuring customer satisfaction


workflow management


campaign management


competitive intelligence




helpdesk management



social media analytics


scheduling post to social media


engaging on social media


social media management

social media analytics

scheduling post to social media

engaging on social media


sending & publishing communications


communication management

sending & publishing communications


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


creating contact list


contact list management

creating contact list



proposal & quote management



contract management


sales document management

proposal & quote management

contract management



rating and review management




products & pricelist management


lifetime value management


sales review & feedback


knowledge management




content management


generation of new leads


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


segmentation and targeting


distribution management


create learning path


courses & assessment

create learning path


conference call management


Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Business Setting

Popular in Industry

  • Information Technology And Services (45.0%)

  • Manufacturing (36.0%)

  • Mechanical Or Industrial Engineering (19.0%)

  • Education (40.0%)

  • Internet (18.0%)

  • Research (9.0%)

Popular in Segments

  • SMB and MidMarket (0.0%)

  • Enterprise (0.0%)

  • SMB and MidMarket (37.0%)

  • Enterprise (63.0%)