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Betterworks Engage vs Luciq (formerly Instabug): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Betterworks Engage vs. Luciq (formerly Instabug) is based on a specific set of business needs and context. The comparison uses 3932 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Betterworks Engage and Luciq (formerly Instabug)

Betterworks Engage, and Luciq (formerly Instabug) belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Betterworks Engage covers Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

Luciq (formerly Instabug) focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett

"Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us. " - Kimberly Kalb

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

logo Luciq (formerly Instabug)

Focus area

Luciq (formerly Instabug) is better than Betterworks Engage for

Software Failure Risk

  • medium

About

Feedback Management Platform to collect honest feedback from employees

Agentic AI for Mobile Observability & Experience

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

15

45

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


performance management



training & onboarding


customer feedback management

measuring customer satisfaction


workflow management



helpdesk management


products & pricelist management


sending & publishing communications


communication management

sending & publishing communications


social media analytics


social media management

social media analytics


segmentation and targeting


sales review & feedback


relationship management


rating and review management


contact list management



lifetime value management



lead qualification: technographic


lead qualification

lead qualification: technographic


generation of new leads


reputation management


Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more
  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more
  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting