Comparison Summary
This comparison report of 8x8 Cloud Contact Center vs. InformaCast is based on a specific set of business needs and context. The comparison uses 999 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 8x8 Cloud Contact Center and InformaCast
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
8x8 Cloud Contact Center covers Conference Call Management with Offline, Sales Call Management with Phone Calls, Collaboration with Offline, Helpdesk Management with Phone Calls, etc.
InformaCast focuses on Communication Management with Offline, Sales Call Management with Phone Calls, Conference Call Management with Offline, Helpdesk Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
InformaCast
Focus area
InformaCast is better than 8x8 Cloud Contact Center for
Software Failure Risk
About
8x8 X Series Cloud Contact Center | One Cloud Solution for all Customer Contacts
InformaCast - Singlewire Software
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
18
22
Total Goals
(we found evidences for)
1
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enter new markets internationally or locally
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Improve ROI
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Establish thought leadership
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Improve internal communications
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Acquire customers
- See 2 more
Top Channels
Channels Used
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phone calls
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offline
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mobile
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events
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trade shows
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on premises
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website
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mass media
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e-mail
-
games
- See 7 more
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phone calls
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offline
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mobile
-
events
-
trade shows
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on premises
-
website
-
mass media
-
e-mail
-
games
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
