Comparison Summary
Introducing 3CLogic and Aider
3CLogic, and Aider belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
3CLogic covers Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.
Aider focuses on Social Media Management with Social Media, Competitive Intelligence, Knowledge Management, Collaboration with Support Groups, etc.
"I'm an experienced workforce and call routing manager familiar with Genesys, Avaya, and VOIP systems. 3CLogic is very user-friendly and easy to comprehend. I would imagine someone with no experience at all could get a very basic call routing up and ...running within a single day! I've been impressed with the IVR functionality. - For those familiar with IVR's 3CLogic has an interface that allows users to make many of the changes that used to take days in previous platforms, in minutes. The customer service is very good. The technicians are friendly, knowledgeable and willing to help. I would highly recommend taking a look at this product for any size Call Center. " - Richard
"Aider proactively feeds me info that help me stay on top of things. I’m able to make better data-led decisions and share with my team. " - Nick
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About
3CLogic | Cloud Technology for Your Call Center Enterprise
Sales Enablement Digital Assistant for smarter business decisions
Financials
SERIES B
PRIVATE
Business Need
Total Processes
(we found evidences for)
23
26
Total Goals
(we found evidences for)
7
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Enhance customer relationships
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Scale best practices
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Improve internal communications
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Acquire customers
- See 4 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Increase sales & revenue
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Grow market share
- See 5 more
Top Channels
Channels Used
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social media
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offline
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point of sale
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mobile
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e-mail
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support groups
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mobile app
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Facebook
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Instagram
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Pinterest
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channel partners
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website
- See 9 more
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social media
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offline
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point of sale
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mobile
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e-mail
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support groups
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mobile app
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Facebook
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Instagram
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Pinterest
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channel partners
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website
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
