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17hats vs Bitrix24: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 17hats vs. Bitrix24 is based on a specific set of business needs and context. The comparison uses 5072 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 17hats and Bitrix24

17hats, Bitrix24, Time doctor, Kernel IMAP Backup Tool, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

17hats covers Sales Document Management with E-Mail, Workflow Management with E-Mail, Capturing Leads with E-Mail, Communication Management with E-Mail, etc.

Bitrix24 focuses on Collaboration with Offline, Communication Management with E-Mail, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 17hats

Focus area

17hats is better than Bitrix24 for

Software Failure Risk

  • medium

logo Bitrix24

Focus area

Bitrix24 is better than 17hats for

Software Failure Risk

  • medium

About

A Perfect Business Tool For Solopreneurs -17hats

A free collaboration software enabling communications, CRM and other tools for small businesses

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

83

Total Goals
(we found evidences for)

6

12

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management



communication management

sending & publishing communications

tracking & monitoring communications



generation of new leads


contact list management

creating contact list



engagement management

engaging and following up


billing and invoice management



training & onboarding



campaign management


payment management



customer feedback management


products & pricelist management


revenue cycle management


calendar management


conversion management




relationship management


content management



sales call management

meeting management





helpdesk management


social media analytics


managing social media account


social media management

social media analytics

managing social media account



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


social media marketing




segmentation and targeting


knowledge management


conference call management


pipeline management



advocacy management


business development




discount management


promotion management


opportunity management


motivation management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting