Latest Product Updates and Feature Enhancements in Sales Coaching
Leaptree Unveils Next-Generation AI Enhancements for Optimize, Redefining CX Quality Assurance in Salesforce - AiThority
Leaptree has introduced AI-driven enhancements to its Optimize solution, aiming to transform customer experience quality assurance within Salesforce. These advancements leverage artificial intelligen...ce to improve performance management and operational efficiency for Salesforce users.
Salesforce Expands MuleSoft Agent Fabric with Automated Discovery - Salesforce
Salesforce has expanded its MuleSoft Agent Fabric with new automated discovery capabilities, enhancing AI agent management across platforms like Salesforce Agentforce, Amazon Bedrock, and Google Clou...d's Vertex AI. The update introduces Agent Scanners for automatic detection and cataloging of AI agents, providing a unified control plane for governance and visibility. This development supports scalable AI deployment, offering seamless integration and oversight of agents and tools within the enterprise.
New and upcoming innovations for Agentforce Commerce
Salesforce has introduced new innovations for Agentforce Commerce, enhancing B2C commerce with AI-driven features. These include agentic shopping for personalized experiences, ChatGPT catalog integra...tion, and Google's Universal Commerce Protocol integration. New capabilities in contextual search, connected commerce, intelligent order management, and point-of-sale systems are also highlighted. These updates aim to improve customer engagement, operational efficiency, and drive growth.
Zoho Office Integrator 2025: An overview of the features we added throughout the year
Zoho's Office Integrator 2025 introduced PDF editing capabilities, enhanced Zoho Writer, Sheet, and Show with new features like password protection and regex functions, and added role-based permissio...ns and flexible payment options. For 2026, Zoho plans to offer personalized forms, dynamic spreadsheets, and integration with Google Cloud and Microsoft Azure.
Cien.ai Product Updates: 2025 Year in Review: The Cien GTM Suite & TrueAI Platform
Cien.ai's 2025 product updates focused on transparency, strategic depth, and scalability. Enhancements include the "Peek Inside" AI model for transparency, upgraded CRM heatmaps, and advanced segment...ation for strategy. The TrueAI platform now supports enterprise-grade speed with a new data API and performance architecture improvements.
Agentforce MCP Beta Brings All the Power of Tool Calling, None of the Context Bloat
Salesforce has introduced Agentforce MCP Support in beta, enhancing AI agent capabilities by integrating Anthropic's Model Context Protocol. This feature allows enterprises to connect agents to third...-party tools with ease, manage access controls, and prevent data exposure. The integration aims to improve interoperability and security for AI agents, offering a streamlined setup and management process.
Dialpad Launches Real-Time AI in Japan
Dialpad has launched its real-time AI capabilities in Japan, offering features like Japanese transcription, AI Recaps, and real-time coaching at no cost until April 2026. This launch, in partnership ...with SoftBank, aims to enhance productivity for Japanese enterprises by providing advanced AI tools tailored for business communication.
Salesforce rolls out new AI-powered Slackbot for enterprise customers - Investing.com India
Salesforce has launched an AI-powered Slackbot to help enterprise users perform tasks without leaving Slack. The tool, part of Salesforce's Agentforce 360 vision, integrates AI to understand user con...text and improve productivity. Available to Business+ and Enterprise+ customers, it aims to streamline workflows while maintaining security standards.
Zoho's comprehensive e-signature solution now approved by the Israel Tax Authority
Zoho Sign, Zoho's digital signature solution, has been officially approved by the Israel Tax Authority for remote signing. This approval, valid until August 31, 2026, ensures compliance with security... and regulatory standards, allowing tax professionals in Israel to use Zoho Sign for document signing. The solution integrates with Zoho's apps and external platforms, enhancing operational efficiency for financial service providers.
Corporate Visions Launches Competency-Based Training and Precision Skills Assessments to Measure and Manage Sales Team Skill Gaps - PR Newswire
Corporate Visions has launched Precision Skills Assessments and Competency-Based Skills Training to enhance B2B sales team performance. These offerings use simulation-based skills measurement and tar...geted learning paths to identify and address skill gaps, improving win rates. Built on the Great 8 sales competency framework, these tools provide objective insights into seller performance, enabling precise coaching and development.
New in Zoho Sheet: Multi-select picklist, web forms, workflows and more
Zoho Sheet introduces new features to enhance data entry and collaboration. Updates include multi-select picklists, web forms for data collection, and workflows for streamlined collaboration. Users c...an now mark spreadsheets as final to prevent changes and receive email notifications for edits. The platform also increases its capacity, supporting up to 10 million cells per spreadsheet.
Gryphon AI announces Gryphon ONE for Salesforce on Salesforce AppExchange
Gryphon AI launched Gryphon ONE on Salesforce AppExchange, enhancing compliance and engagement solutions. This strategic product release aims to transform compliance risk management into a growth dri...ver by leveraging trust as a strategic asset to boost revenue.
Announcing SAP Business One integrations in Zoho Flow
Zoho has announced the integration of SAP Business One with Zoho Flow, enabling businesses to automate workflows and connect SAP B1 with other applications. This integration allows users to streamlin...e operations, such as sales order automation and customer onboarding, while maintaining ERP-grade security through Zoho Flow's On-Prem Agent. The integration is available for Zoho Flow Professional plan users and those using Zoho Flow via Zoho One or Zoho Creator 6.
Introducing ZeptoMail's one-click migration for Postmark and SendGrid users
Zoho introduces a one-click migration feature for ZeptoMail, enabling seamless transitions for Postmark and SendGrid users. This feature allows users to migrate domains, email templates, suppression ...lists, and webhooks without manual intervention, ensuring a smooth transition of transactional email data. The process involves a few simple steps and provides a retry option for any migration failures.
Metrics to Measure your AI Sales Role Plays
Mindtickle highlights the importance of measuring AI sales role plays using three tiers of metrics: seller engagement, skill performance, and revenue impact. These metrics help teams understand the e...ffectiveness of AI sales training in improving seller behavior and driving sales outcomes. Mindtickle's integrated AI role play platform connects practice data with real sales outcomes, ensuring that sales leaders can track and prove the impact of training on pipeline progression and win rates.
Introducing Contractor Payroll for Indian businesses
Zoho has introduced Contractor Payroll for Indian businesses within its Zoho Payroll platform. This new feature allows companies to manage contractors alongside full-time employees, offering seamless... onboarding, compliance automation, and flexible payment options. It integrates with Zoho Books, Zoho People, and Zoho Expense, ensuring unified payroll processing. Available at no extra cost from the Standard Plan, it aims to simplify payroll management for diverse, modern teams.
Salesforce Bolsters Customer Trust and Resilience with Net New ISO 22301Certification
Salesforce has achieved the ISO/IEC 22301:2019 certification, enhancing its business continuity management. This certification ensures operational resilience and minimal downtime for Salesforce's ser...vices, including Sales Cloud, Service Cloud, and others. It complements existing certifications like ISO 27001 and ISO 42001, reinforcing Salesforce's reputation as a trusted provider of AI, data, and CRM solutions.
Zoho Announces Zoho Spend and Zoho Billing Enterprise Edition, Offering Large Businesses Greater Control and Flexibility Over Billing Operations and Company Spend as They Scale - Morningstar
Zoho launched Zoho Spend and Zoho Billing Enterprise Edition, enhancing its Finance and Operations Platform for large businesses. Zoho Spend offers comprehensive spend management, including payroll a...nd AP automation, while Zoho Billing supports complex billing strategies and revenue recognition. Both solutions integrate AI for automation and insights, improving financial decision-making and operational efficiency.
New! Next Gen Marketing Cloud, Archive and New Licensing Now Generally Available for ISVs
Salesforce has launched the Next Gen Marketing Cloud, Archive, and a new licensing model for ISVs, now generally available. These offerings allow ISVs to embed Salesforce's AI-native capabilities dir...ectly into their applications, enhancing marketing automation, personalization, and data governance. The new licensing structure aims to reduce costs and increase adoption by shifting to a login-based model.
Zoho launches billing and unified spend platform for large enterprises
Zoho has launched Zoho Billing Enterprise Edition and Zoho Spend, expanding its finance product portfolio. The new platforms cater to large enterprises, offering advanced billing and unified spend ma...nagement solutions. Zoho Billing supports various pricing models and regional tax regulations, while Zoho Spend integrates payroll and automates procurement processes to enhance financial visibility and governance.
AutoRABIT Announces FedRAMP Milestones for Salesforce Security Solutions
AutoRABIT has achieved FedRAMP Moderate Authorization to Operate (ATO) for its CodeScan and Guard solutions, enhancing security for Salesforce environments in government agencies. These solutions add...ress Salesforce's unique security challenges by automating code analysis and monitoring configurations, aligning with federal compliance standards to protect sensitive data and streamline compliance processes.
Zoho Payroll is now available in Canada
Zoho Payroll has expanded its availability to Canada, offering businesses automated payroll processing with compliance to federal and provincial laws. The software supports multiple pay frequencies, ...employee management, and integrates with Zoho Books and Zoho Expense for seamless operations. Features include a self-service portal for employees and compliance with Canadian tax regulations.
Salesforce Enhances AI Reliability with New Observability Tools for Agents
Salesforce has introduced new observability tools to enhance AI agent reliability, focusing on analytics, optimization, and health monitoring. These tools provide small businesses with insights into ...AI performance, enabling better decision-making and operational efficiency. Early adopters like 1-800Accountant and Engine report improved service quality and scalability. The tools aim to address challenges in managing AI agents, offering a pathway for businesses to optimize AI deployment.
Zoho POS is now available for the Kingdom of Saudi Arabia
Zoho has launched its Zoho POS solution in Saudi Arabia, featuring VAT compliance and a fully localized Arabic interface. This cloud-based point-of-sale system helps retailers manage inventory, billi...ng, and customer interactions. It supports multiple languages, integrates with Zoho Books and other platforms, and offers features like loyalty management and dynamic pricing. The service is available for SAR 39 per month.
Cyntexa Announces Updates to ChargeOn on Salesforce AppExchange - Markets Financial Content
Cyntexa has updated its ChargeOn application on Salesforce AppExchange, enhancing payment processing and orchestration capabilities. ChargeOn integrates with over 14 global payment gateways, offering... streamlined revenue automation and eliminating vendor lock-in. The update includes advanced features for secure, efficient payment management within Salesforce, including PCI and DSS compliance.
ManageEngine boosts CloudSpend with multi - portal tools for cost control
ManageEngine has enhanced its CloudSpend platform with a new multi-portal architecture, targeting managed service providers and multi-tenant enterprises. This update introduces features for dedicated... client environments, AI-driven cost-saving recommendations, and automated billing, aimed at improving cloud cost management and compliance. The platform supports major cloud providers and offers a flexible pricing model.
Mobile Ads Lead Black Friday Shoppers to Buy ! New SalesFuel AudienceSCAN Data Shows 51 . 8 % interact with mobile ads, and 40 . 2 % purchase after seeing them
SalesFuel's AudienceSCAN data reveals that 51.8% of Black Friday shoppers interacted with mobile ads, with 40.2% making purchases after viewing them. The data highlights the effectiveness of mobile a...dvertising in driving consumer engagement and sales during the holiday season. SalesFuel's insights emphasize the importance of mobile strategies for retailers to boost both in-store and online conversions.
Zoho delivers Zoho One, a newly unified platform greater than the sum ...
Zoho has launched a new version of Zoho One, integrating over 50 applications into a unified platform. This update enhances user experience with a single dashboard for approvals, a new Action Panel, ...and improved dashboards. The platform also introduces Vani for team collaboration and Zia Hubs for AI-driven insights. These changes aim to streamline workflows and improve productivity.
Salesforces Slack to stop direct service in China, The Information reports - TipRanks
Salesforce is restricting third-party companies from long-term indexing and storing Slack messages, impacting rival enterprise AI firms like Glean. This move tightens Salesforce's control over Slack ...data, potentially limiting AI competitors' access.
ZoomInfo Unveils AI Builder Catalog For Hiring Efficiency - Nasdaq
ZoomInfo Technologies Inc. has launched the AI Builder Catalog to improve hiring efficiency by enabling recruiters to create comprehensive talent profiles. This tool helps identify top AI talent thro...ugh verified sources and provides a unified view of candidates' work, aiding in unbiased hiring decisions.
Seismic achieves ISO 42001 certification: Setting the standard for trusted, responsible AI
Seismic has achieved ISO 42001 certification, enhancing its reputation for trusted and responsible AI practices. This certification underscores Seismic's commitment to high standards in AI technology... and data management, positioning the company as a leader in the sales enablement software industry.
Arattai Set for Major Security Boost as Zoho's Sridhar Vembu Confirms ...
Zoho's messaging platform, Arattai, is set to enhance user privacy with a mandatory end-to-end encryption upgrade. Announced by Zoho's co-founder Sridhar Vembu, the update includes a redesigned archi...tecture and improved performance. Initially, the encryption will cover one-to-one conversations, with group chats to follow. The rollout, currently in final testing, aims to strengthen Arattai's position as a secure communication tool.
Salesforce Defines New AI Tools for Small Business Archetype - StartupHub.ai
Salesforce has launched the "Agentblazer" archetype and Agentforce 360 platform to transform small businesses with AI. This initiative integrates AI across business functions, enhancing customer rela...tions and operations. The platform offers automation and data-driven insights, positioning Salesforce as a comprehensive AI partner for SMBs.
Rallyware Unveils Intelligent Field Orchestration to Transform Direct Selling Through Agentic AI
Rallyware has launched Intelligent Field Orchestration, leveraging Agentic AI to enhance direct selling. This new solution aims to optimize field operations and improve sales performance by providing... intelligent insights and automation.
Salesforce Agentic AI Reshapes Enterprise Operations - StartupHub.ai
Salesforce is advancing its Agentic AI, embedding intelligent agents across enterprise operations through its Partnerblazer ecosystem. This initiative aims to transform business processes from reacti...ve to proactive, with applications in sectors like healthcare and compliance. Agentforce and AgentExchange platforms enable partners to integrate solutions, enhancing automation and decision-making. Salesforce's strategy highlights a shift towards AI-driven enterprise transformation.
Salesforce Agentic AI Redefines Service Automation
Salesforce has announced a milestone for its Agentforce platform, an advanced AI system that has managed over two million customer interactions. Agentforce leverages Salesforce's unified platform, in...tegrating structured and unstructured data to deliver personalized, context-aware responses. This innovation enhances customer service by automating routine inquiries, allowing human agents to focus on complex problem-solving and strategic engagement. Future enhancements include natural voice capabilities and deeper personalization.
Zoho Notebook Adds Notebook AI, Brings Zia to Note-Taking
Zoho has introduced Notebook AI and integrated its AI assistant, Zia, into Zoho Notebook, enhancing note-taking capabilities with AI-driven features.
CallMiner Advances Agentic AI Architecture for the contact centre
CallMiner has enhanced its AI Assist platform with advanced agentic AI architecture, enabling organizations to extract actionable insights from customer interactions using natural language. These upd...ates accelerate workflow automation and improve decision-making, reducing the need for human intervention. The new capabilities help businesses leverage AI-driven analysis for deeper customer understanding and operational efficiency.
Syandus Uses AI Technology For Global Training - eLearning Industry
Syandus has integrated AI language translation and synthetic human voices into its AliveSim platform, enabling cost-effective global scaling of 3D training programs. This enhancement allows for quick... translation and voiceover creation, facilitating consistent skill development across regions. The platform supports various applications, including leadership and medical training, with cloud-based modules that are easily deployable and trackable.
Salesforce AI Sustainability: The Business Value Imperative - StartupHub.ai
Salesforce is leveraging AI to transform sustainability from a compliance task into a strategic business driver. At the Dreamforce conference, Salesforce highlighted its Agentforce Net Zero offering,... which integrates sustainability data with business operations. This approach enhances operational efficiency and competitive advantage by centralizing data, improving reporting accuracy, and enabling AI-driven insights for strategic decision-making.
Zoho Adds Advanced AI Capabilities to Low-Code Development Platform
Zoho has introduced advanced AI capabilities to its low-code development platform, Zoho Creator, enhancing app creation with 10 new features. These include the AI assistant CoCreator, which uses voic...e and text prompts for app building, and AI-driven component and code generation. The updates aim to speed up app development and democratize access without extra costs, leveraging Zoho's AI assistant, Zia.
Salesforce Agentic Commerce: AI Redefines Retail
Salesforce introduces Agentic Commerce, leveraging AI to enhance retail experiences. New tools and partnerships with OpenAI and Stripe integrate commerce into conversational AI, improving product dis...covery and personalization. Features like Shopper Agent and Agentic Boost streamline customer interactions and inventory management. The platform also integrates with Adyen for payment flexibility and supports Google Android and Zebra Technologies for hardware upgrades, marking a strategic shift towards AI-driven commerce.
Salesforce Story: Vibe Coding Demo - Salesforce
Salesforce has launched Agentforce Vibes, a low-code development tool that uses natural language prompts to build AI applications. This tool allows users to create apps from descriptions without codi...ng, leveraging company data for context. It aims to simplify app development by treating AI as a collaborative partner, enabling developers to focus on shaping solutions rather than writing code.
Slack and Salesforce unveil custom industry solutions for digital HQs - Cita Directa
Slack and Salesforce have launched custom industry solutions aimed at creating digital headquarters for businesses. These solutions, developed with Salesforce consulting partners, target sectors like... financial services, manufacturing, and retail. They offer industry-specific features to streamline operations and improve customer interactions, available through Salesforce's AppExchange platform.
Intelligent agreement management with Zoho Sign's AI features
Zoho Sign has integrated with OpenAI's ChatGPT to enhance contract management. This AI-powered assistant helps users identify obligations, spot missing clauses, and detect potential risks in agreemen...ts. It also extracts metadata, provides document queries, and simplifies legal jargon, making contract handling more efficient and secure.
Gong Introduces Model Context Protocol (MCP) Support to Unify Enterprise AI Agents from Hubspot, Microsoft, Salesforce, and Others
Gong has introduced Model Context Protocol (MCP) support to enhance interoperability among AI agents from platforms like Hubspot, Microsoft, and Salesforce. This initiative allows seamless data and w...orkflow integration, enabling revenue teams to leverage Gong's AI capabilities across various enterprise systems. The MCP Gateway and Server facilitate two-way intelligence flow, enhancing revenue operations and decision-making.
Gong Unveils AI to Orchestrate Go-to-Market Workloads
Gong has introduced new AI capabilities within its Revenue AI Operating System, designed to enhance go-to-market strategies for revenue teams. The Gong Orchestrate solution aims to unify data, workfl...ows, and actions, improving sales productivity and decision-making. New features include AI agents like AI Ask Anything and AI Deep Researcher, which provide comprehensive insights. Additionally, Gong's MCP support integrates with platforms like Microsoft Dynamics 365 and Salesforce, enabling seamless data flow and enhanced AI interoperability.
Seismic Fall 2025 Release: A New Era of AI-First Enablement
Seismic's Fall 2025 Release introduces AI-first enablement with Aura Agents, enhancing the Seismic Enablement Cloud. Key features include Aura Chat for content creation, Presentation Agent for PowerP...oint integration, Role-play Agent for training, and Analytics Agent for data insights. The release also enhances Digital Sales Rooms, Seismic Programs, and introduces the Partner Enablement Network for financial services, aiming to optimize client engagement and strategy.
Strategic Partnerships and Integrations in Sales Coaching
LM, PG&E, Salesforce and Wells Fargo Launch EMBERPOINT to Tr - ASDNews
Salesforce, along with Lockheed Martin, PG&E, and Wells Fargo, has launched EMBERPOINT, a venture aimed at transforming wildfire prevention and response. Salesforce will provide the digital foundatio...n, integrating data streams into a real-time response engine using Agentforce and Slack. This partnership seeks to enhance wildfire safety through advanced technologies and coordinated efforts.
Dialpad and TD SYNNEX Partner to Bring Agentic AI Communications to Global Markets
Dialpad has partnered with TD SYNNEX to expand its global reach, offering AI-powered communications solutions through TD SYNNEX's network. This collaboration enables TD SYNNEX partners to access Dial...pad's unified communications and Agentic AI solutions, enhancing customer interactions with AI-driven insights and automation. The partnership aims to modernize communication stacks and improve global scalability.
Salesforce Partners with Google to Launch Universal Commerce Protocol ...
Salesforce and Google have expanded their partnership to launch the Universal Commerce Protocol (UCP), enabling Agentforce Commerce merchants to integrate with Google's AI-driven shopping experiences.... This collaboration aims to enhance product discovery and checkout processes across Google's platforms, leveraging AI for seamless, conversational commerce.
Google's Mandiant releases free Salesforce access control checker - iTnews
Mandiant, a Google-owned security vendor, has released AuraInspector, an open-source tool to detect access control misconfigurations in Salesforce environments. The tool identifies potential security... gaps in the Salesforce Aura framework, helping prevent unauthorized data access. It automates the detection of misconfigurations, using Salesforce's GraphQL API to bypass data retrieval limits. AuraInspector is available on GitHub but is not an official Google product.
IDrive Launches Salesforce Backup: Offering Comprehensive, Automatic Cloud-to ... - Yahoo Finance
IDrive has launched a new product, IDrive Salesforce Backup, which provides comprehensive, automated cloud-to-cloud backup for Salesforce data and metadata. This solution offers enterprise-grade feat...ures, including automated daily backups, ransomware-ready disaster recovery, and granular restore capabilities. It ensures compliance with SOC 2 Type 2, SEC, SOX, and HIPAA standards, and is priced at $20/user/year with unlimited storage.
Fortimize Expands Salesforce Performance Suite With New Data Utilization Assessment
Fortimize has introduced a Data Utilization Assessment to its Salesforce Performance Suite. This new tool aids Salesforce customers in optimizing data movement, credit usage, and architecture readine...ss, crucial for managing usage-based pricing models. It enhances transparency and predictability, supporting AI and multi-cloud expansion without destabilizing operations.
Salesforce and AWS Launch Agentforce 360 to Simplify Enterprise AI Adoption
Salesforce and AWS have launched Agentforce 360, a platform designed to simplify AI adoption for enterprises. This collaboration combines Salesforce's CRM expertise with AWS's cloud capabilities, off...ering features like compliance tools and intuitive AI integration. The platform, available via AWS Marketplace, aims to streamline AI procurement and enhance business operations, particularly for small businesses in regulated industries.
Royal London Asset Management Partners With Seismic to Transform How Client Relationships Deepen, Grow and Scale - Business Wire
Royal London Asset Management has partnered with Seismic to enhance and scale its client relationship management. This collaboration aims to leverage Seismic's sales enablement platform to deepen cli...ent interactions and drive growth.
Deloitte India and Zoho forge a strategic alliance to drive digital transformation
Deloitte India and Zoho have formed a strategic alliance to enhance digital transformation for mid-market and enterprise firms in India. This collaboration will leverage Zoho's cloud-based solutions ...and Deloitte's industry expertise to deliver tailored, high-impact solutions across sectors like healthcare, NBFCs, and eCommerce. The alliance aims to streamline operations, boost productivity, and drive growth through joint go-to-market strategies and industry-specific solutions.
Dialpad and the Florida Panthers Bring Real-Time AI to its Business Communications - Business Wire
Dialpad partners with the Florida Panthers to integrate real-time AI into the team's business communications, enhancing efficiency and collaboration.
MapmyIndia, Zoho Integrate Mapping Intelligence Into Zoho CRM - ciol.com
Zoho and MapmyIndia have integrated mapping intelligence into Zoho CRM. This collaboration enhances Zoho CRM's capabilities by incorporating advanced mapping features, allowing users to visualize and... analyze geographic data within the CRM platform.
MapmyIndia and Zoho integrate location intelligence tools into Zoho CRM
Zoho and MapmyIndia have integrated MapmyIndia's location-based tools into Zoho CRM. This collaboration allows Zoho CRM users to access features like Address Capture and Nearby Lead Finder within the... CRM, enhancing sales operations with location intelligence. The integration aims to support Indian businesses by combining business and spatial intelligence, and is now available to Zoho CRM users across India.
Adecco says joint venture with Salesforce can help reduce AI bubble risks - Reuters
Adecco and Salesforce have formed a joint venture aimed at mitigating risks associated with the AI bubble. This collaboration leverages Salesforce's AI CRM capabilities to enhance Adecco's offerings ...and ensure sustainable AI integration.
MapmyIndia announces partnership with Zoho CRM - Capital Market
MapmyIndia has partnered with Zoho CRM to enhance its customer relationship management capabilities. This collaboration aims to integrate MapmyIndia's mapping solutions with Zoho's CRM platform, offe...ring improved location-based services for businesses.
DataGroomr Announces Updates to its AI-Powered Data Quality App on Salesforce AppExchange
DataGroomr has updated its AI-powered data quality app on Salesforce AppExchange, introducing AI Recommendations and Live Dedupe features. These enhancements provide real-time deduplication and AI-dr...iven insights, enabling Salesforce users to automate and improve data quality management. The app's no-code interface and adaptive AI simplify data management, enhancing data accuracy and supporting downstream analytics and AI initiatives.
Mercedes - Benz India and Zoho launches SKYLine, bespoke and decentralized Dealer Management System, redefining customer experience by offering a state - of - art seamless and integrated customer journey
Mercedes-Benz India and Zoho have launched SKYLine, a bespoke Dealer Management System built on Zoho CRM, designed to enhance customer experience through a decentralized architecture. This system int...egrates real-time analytics, automation, and AI-driven insights, offering a seamless customer journey across Mercedes-Benz's dealership network in India. The collaboration highlights Zoho's technological prowess and commitment to innovative solutions.
Merkle Partners with Airship to Create Mobile Loyalty Accelerator Solution for Salesforce ...
Merkle, Airship, and Salesforce have partnered to create a mobile loyalty accelerator solution for Salesforce Marketing Cloud. This collaboration leverages Salesforce's Loyalty Management for scalabl...e loyalty programs, Airship's mobile-first customer experience capabilities, and Merkle's strategy and data expertise to deliver personalized, real-time loyalty experiences. The partnership aims to enhance customer engagement and drive growth through integrated mobile experiences.
Zoho Corporation to Leverage NVIDIA NeMo to Build LLMs
Zoho Corporation is leveraging NVIDIA's AI platform, including NeMo, to develop and deploy large language models (LLMs) for its SaaS applications. This collaboration aims to enhance AI capabilities f...or Zoho's 700,000+ customers, focusing on business-specific use cases and privacy compliance. Zoho's investment in NVIDIA's technology has resulted in significant improvements in throughput and latency.
Kordia becomes managed services partner for Dialpad
Kordia becomes managed services partner for Dialpad
Salesforce (CRM) and OpenAI Expand Partnership with New Integrations - Yahoo Finance
Salesforce and OpenAI have expanded their partnership to integrate Salesforce's Agentforce 360 platform with OpenAI's frontier models, including GPT-5. This collaboration enables users to access Sale...sforce functionalities within ChatGPT, enhancing capabilities like querying sales data and creating visualizations. Additionally, a new commerce experience allows businesses to reach ChatGPT users while maintaining control over their data and customer relationships.
ZoomInfo and Markaaz Partner to Redefine Global Business Growth and Risk Management ...
ZoomInfo and Markaaz have formed a strategic partnership to launch an AI-powered platform that integrates sales intelligence with credit and risk data. This collaboration aims to streamline business ...growth and risk management by providing a unified data solution that enhances customer onboarding and compliance processes. The platform will be available in January 2026, offering enterprises a comprehensive view of business relationships.
Slack and Salesforce Unveil Tailored Industry Solutions for Digital HQs
Salesforce and Slack have launched tailored industry solutions for digital HQs, focusing on sectors like financial services, manufacturing, and retail. These solutions, developed with Salesforce cons...ulting partners, aim to enhance productivity and streamline operations by integrating tools and workflows. The initiative leverages Salesforce's Customer 360 and Slack's platform to offer industry-specific features, available through Salesforce's AppExchange.
Dialpad and Verint Partner to Resell Enterprise-Grade Workforce Management Integration
Dialpad and Verint Partner to Resell Enterprise-Grade Workforce Management Integration
Corporate Visions Partners with Skillcraft to Launch Industry-First Precision Skills Intelligence Assessment for B2B Sales Teams Corporate Visions
Corporate Visions and Skillcraft have partnered to launch the Precision Skills Intelligence Assessment, a tool designed to enhance B2B sales teams' capabilities by providing precise diagnostics and d...evelopment paths. This AI-powered assessment uses Corporate Visions' buyer-evidence-based framework to evaluate seller proficiency and predict sales success, moving beyond traditional self-assessments.
Salesforce announces expanded partnerships with OpenAI - TNGlobal - TechNode Global
Salesforce and OpenAI have expanded their strategic partnership to enhance employee and consumer experiences using Salesforces Agentforce 360 and OpenAI's frontier models, including GPT-5. This colla...boration allows integration of Salesforce's platform with ChatGPT, enabling users to query sales records and build visualizations. The partnership aims to transform enterprise workflows by embedding AI capabilities into platforms like Slack and ChatGPT, enhancing data-driven operations and customer interactions.
Mergers, Acquisitions, and Business Moves in Sales Coaching
CIEN Acquires Nubis: How it Turns Buyouts Into Competitive Advantage - TradingView
CIEN has acquired Nubis, leveraging this buyout to enhance its competitive edge. This strategic acquisition is expected to bolster CIEN's market position and expand its technological capabilities.
Movate acquires Solomo to boost AI, Salesforce capabilities - Outsource Accelerator
Movate acquired Solomo to enhance its AI and Salesforce capabilities, focusing on healthcare sector solutions. Solomo's expertise in Salesforce-driven solutions will integrate with Movate's AI suite ...to improve enterprise data management and customer experience platforms. This acquisition aims to meet growing demand for integrated, data-driven solutions in healthcare and other sectors.
Salesforce to Acquire Qualified to Boost AI Marketing Capabilities
Salesforce has agreed to acquire Qualified, an AI marketing solutions provider, to enhance its Agentforce products. This acquisition aims to improve Salesforce's AI capabilities in marketing by integ...rating Qualified's technology for lead engagement and conversion. The deal is set to close in Salesforce's fiscal year 2027, subject to regulatory approvals.
Clari and Salesloft Complete Merger and Appoint Steve Cox as CEO to ...
Clari and Salesloft have merged to form a new entity focused on building a Predictive Revenue System. This merger aims to unify data and AI workflows to enhance revenue predictability. Steve Cox has ...been appointed CEO to lead this initiative, which includes doubling R&D investment to drive AI innovation. The merger promises comprehensive revenue orchestration and AI-driven growth for global customers.
Salesforce Completes Acquisition of Informatica
Salesforce has completed its acquisition of Informatica, enhancing its platform with Informatica's data management capabilities. This acquisition aims to strengthen Salesforce's AI-driven services by... integrating Informatica's data catalog, integration, governance, and metadata management into Salesforce's ecosystem, providing a comprehensive data foundation for AI applications.
Salesforce (CRM) Completes Informatica Acquisition - GuruFocus
Salesforce has completed its acquisition of Informatica, enhancing its AI-driven data management capabilities. The $25 per share acquisition is expected to positively impact Salesforce's financial me...trics, including earnings per share and free cash flow, by the second year post-closure. This strategic move aims to bolster Salesforce's data capabilities, supporting AI operations across enterprises.
Salesforce (CRM) Signs Definitive Agreement for Acquisition of Spindle AI - Yahoo Finance
Salesforce has signed a definitive agreement to acquire Spindle AI, a platform specializing in agentic analytics. This acquisition aims to enhance Salesforce's capabilities in agent observability and... self-improvement, focusing on custom analytics and ROI forecasting. The deal is expected to close in Q4 2026, pending customary conditions.
Vector Capital Completes Acquisition of Showpad | News - The Bakersfield Californian
Vector Capital has completed its acquisition of Showpad, a leader in AI revenue enablement technology. Following the acquisition, Apratim Purakayastha has been appointed as the new CEO of Showpad.
Vector Capital creates new Sales Enablement powerhouse with Showpad and ...
Vector Capital has acquired Showpad and will merge it with Bigtincan to form a new sales enablement powerhouse. The combined entity will focus on AI-driven revenue effectiveness for field sales. Apra...tim Purakayastha, formerly of Skillsoft, has been appointed CEO. The merger aims to create a leading AI-native platform for complex sales environments, leveraging Showpad's existing customer base and Bigtincan's capabilities.
Showpad & Bigtincan unite under new CEO to drive AI sales growth - IT Brief Australia
Vector Capital has acquired Showpad and merged it with Bigtincan, creating a global leader in AI-powered revenue enablement under the Showpad brand. Apratim Purakayastha is appointed as the new CEO. ...The combined entity will focus on enhancing sales effectiveness for field sales-centric organizations by addressing challenges like fragmented systems and disconnected AI tools.
Funding News and Financial Performance in Sales Coaching
Sales intelligence firm ZoomInfo Q3 revenue beats estimates on upmarket momentum
ZoomInfo Technologies reported Q3 2025 revenue of $318 million, surpassing FactSet estimates of $303.8 million. This performance is attributed to strong upmarket momentum. The company also posted an ...adjusted EPS of $0.28, exceeding expectations of $0.26. ZoomInfo provided guidance for Q4, anticipating revenue between $307 million and $310 million and adjusted EPS between $0.27 and $0.29.
ZoomInfo to Report Third Quarter Financial Results on November 3, 2025 - GuruFocus
ZoomInfo will announce its third-quarter 2025 financial results on November 3, 2025, after U.S. markets close. A conference call and webcast will follow at 4:30 p.m. ET.
Leadership and Executive Team Updates in Sales Coaching
Theyre more productive than ever: Marc Benioff says hiring in software engineering is mostly flat at Salesforce because of AI but the company is expanding headcount in one key area - ITPro
Salesforce CEO Marc Benioff announced that while software engineering hiring remains flat due to AI-driven productivity gains, the company is expanding its workforce in sales and customer engagement ...to support its agentic AI service, Agentforce. This strategic shift highlights Salesforce's focus on enhancing customer relationships and boosting adoption of AI technologies.
People.ai Appoints Jason Ambrose as CEO | People.ai
People.ai has appointed Jason Ambrose as the new CEO, succeeding founder Oleg Rogynskyy, who will remain on the board. Ambrose, previously Senior VP of Marketing and Strategy, brings extensive experi...ence in enterprise software and AI-driven solutions. His leadership is expected to guide People.ai's next phase of growth and product evolution.
Awards, Recognitions, and Industry Achievements in Sales Coaching
SmartWinnr and HDFC Life Jointly Win Gold in Brandon Hall Group's Excellence in Technology Awards - theweek.in
SmartWinnr and HDFC Life jointly won the Brandon Hall Group Gold award for excellence in the Best Advance in Unique Learning Technology category. This recognition highlights their collaborative digit...al learning platform that enhances training and performance for sales teams through personalized, data-driven coaching. The award underscores the impact of innovative learning technologies in driving business outcomes.
SalesHood Recognized as a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms - GlobeNewswire
SalesHood has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms. The company's AI-driven platform enhances sales enablement by automating tasks and provi...ding personalized training. SalesHood's strengths include comprehensive training paths, customizable content management, and AI Role Play for instant feedback. This recognition highlights SalesHood's impact in improving sales performance and onboarding.
Gong Named a Leader in 2025 Gartner Magic Quadrant for Revenue Action Orchestration
Gong has been named a Leader in the 2025 Gartner Magic Quadrant for Revenue Action Orchestration, highlighting its strong execution and vision in the RAO market. Gong's Revenue AI Operating System ex...celled in all four evaluated use cases, including customer acquisition and sales talent coaching, underscoring its pioneering role in revenue technology.
Allego Named a Top Place to Work by The Boston Globe, Expands Leadership with New Industry Wins - PR Newswire
Allego has been recognized as a top workplace by The Boston Globe, ranking #16 among medium-sized companies in Massachusetts. This accolade highlights Allego's commitment to fostering a supportive an...d innovative work environment. The company also received several other awards in 2025, including Inc.'s Best Workplaces and the MarTech Breakthrough Award for Best Enterprise Sales Enablement Software, underscoring its leadership in AI-powered revenue enablement.
Cien In The News: Cien.ai Co-Founder named 2025 Top AI Innovator by D CEO
Cien.ai's Co-Founder has been recognized as a 2025 Top AI Innovator by D CEO, highlighting the company's influence in the AI industry.
Allego Named a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms - PR Newswire
Allego has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Revenue Enablement Platforms. The company ranked first in Onboarding & Continuous Learning and Direct B2B Selling Use Cas...es in Gartner's Critical Capabilities report. Allego's AI-driven platform enhances learning, content, and digital selling, offering significant customer impact, a unified platform, and cost-effective ownership.
Katzion Wins Salesforce Award for Audi Singapore Innovation - EV Mechanica
Katzion, a GlobalLogic company, received the Salesforce 2025 Partner Innovation Award in the Automotive category for its work with Audi Singapore. The award recognizes Katzion's development of the On...line Direct Sale platform, powered by Salesforce technologies, which enhances automotive retail through seamless online-to-offline experiences. This platform integrates Agentforce Marketing, MuleSoft, and data-driven intelligence to offer personalized and immersive customer journeys.
Four years strong: Zoho Assist wins Customers Choice 2025 in the Remote Desktop Category
Zoho Assist has been awarded the Customers Choice 2025 in the Remote Desktop category on Gartner Peer Insights for the fourth consecutive year. This recognition is based on user feedback from IT prof...essionals and customer support teams. Zoho Assist is praised for its simplicity, security, and scalability, with recent enhancements including automation and advanced auditing features to support hybrid work environments.
Corporate News and Organizational Updates in Sales Coaching
Salesforce launches startup program in Malaysia and the Philippines - TNGlobal
Salesforce has expanded its Startup Program to Malaysia and the Philippines, providing local startups access to AI-powered products, mentorship, and go-to-market opportunities. This expansion aims to... foster growth in these regions' startup ecosystems, aligning with Salesforce's commitment to ASEAN and South Asia. The program, active since 2021, now supports over 435 startups, including more than 230 AI-first companies.
Zoho opens its first UAE datacentres to boost cloud adoption
Zoho has launched its first datacentres in the UAE, located in Dubai and Abu Dhabi, to enhance cloud adoption and support data sovereignty. These facilities will host over 100 cloud-based solutions, ...including Zoho's business applications and ManageEngine's IT management tools. This move aligns with the UAE's digital strategy and aims to facilitate cloud migration in regulated sectors by offering local data storage and processing.
Introducing the new Mediafly website: built for clarity, value, and modern revenue enablement
Mediafly launched a new website to reflect its evolution into a value-centric, enterprise-grade revenue enablement platform. The site is designed to streamline the buyer journey, focusing on outcomes... and impact rather than features. It positions Mediafly as a cohesive platform supporting the entire revenue lifecycle, emphasizing clarity and business value transformation.
Salesforce may rebrand as Agentforce, says CEO Benioff - Yahoo Finance
Salesforce is considering rebranding its corporate name to Agentforce, as confirmed by CEO Marc Benioff. This potential change reflects a strategic shift from cloud computing to artificial intelligen...ce, aligning with recent product rebranding efforts such as "Agentforce Sales" and "Agentforce Service." Focus groups indicated a preference for AI discussions over cloud technology, influencing this possible rebranding.