Latest News & Updates on Whatfix Inc.

Whatfix and PTC have partnered to enhance software adoption in manufacturing by integrating Whatfix's AI-native in-app guidance and analytics with PTC's Windchill PLM system. This collaboration aims ...to improve user proficiency and operational adoption, targeting sectors like automotive and medical devices, with reported benefits including faster task completion and reduced training costs.
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Whatfix introduces AI-driven conversational analytics to enhance product insights, enabling businesses to better understand user interactions and improve digital adoption strategies.

Whatfix commissioned a Forrester Consulting study revealing that poor digital adoption could cost mid-sized enterprises $10.9 million annually. The study highlights a gap between AI adoption and digi...tal adoption, with 76% of leaders prioritizing AI but only 27% focusing on digital adoption. Whatfix aims to address this gap with its digital adoption platform, as it prepares for an IPO and targets $150 million in annual recurring revenue.
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Whatfix, an AI-native platform, released a study with Forrester Consulting revealing that poor digital adoption can cost mid-sized enterprises $10.9 million annually. The study highlights the importa...nce of Digital Adoption Platforms (DAPs) in enhancing AI investments and improving user experience. It emphasizes the need for governance and workflow integration to achieve measurable outcomes.
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Whatfix has unveiled AI-first platform upgrades, enhancing its digital adoption solutions with new AI Agents like ScreenSense, Authoring Agent, and Insights Agent. These upgrades aim to improve conte...nt creation, guidance delivery, and user experience. The company reported 31% revenue growth in 2025, with significant customer wins and expanded partnerships. Whatfix's strategy focuses on AI-driven digital transformation and platform innovation.
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Whatfix commissioned a Forrester study revealing that mid-sized enterprises face annual losses of up to $10.9 million due to poor digital adoption. The study emphasizes the importance of Digital Adop...tion Platforms (DAPs) in maximizing AI investments. Whatfix, recognized for its AI innovations, continues to lead in digital transformation, advocating for AI-first strategies and planning future expansions.
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Whatfix has launched AI Roleplay training within its Mirror platform, enhancing enterprise training by integrating AI-driven roleplay with system simulations. This allows customer-facing teams to pra...ctice interactions in a risk-free environment. The platform has seen significant adoption, with a 200% ARR growth since 2025. Key features include adaptive AI conversations, rapid scenario creation, and multi-language support, aiming to improve employee readiness and customer outcomes.
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Whatfix has enhanced its Mirror product with AI Roleplay Training, integrating adaptive AI-driven roleplay conversations into its enterprise system simulation software. This feature allows customer-f...acing teams to practice conversations in a simulated environment, improving time-to-proficiency and customer satisfaction. The update also includes multi-language support and a readiness evaluation feature. Whatfix reports significant revenue growth and large-scale deployments of Mirror, particularly among Fortune 100 companies.
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Whatfix has launched AI Roleplay Training within its Mirror platform, enhancing enterprise training by combining conversational AI with system simulations. This update aims to improve customer-facing... teams' readiness for real-world scenarios, boosting Mirror's annual recurring revenue by over 200% to $3 million. The platform is gaining traction among large enterprises, including Fortune 100 companies, by reducing time-to-proficiency and enhancing customer outcomes.
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Whatfix has launched AI Roleplay within its Mirror platform, transforming it into an AI-first training solution for customer-facing teams. This new feature combines adaptive AI roleplay with enterpri...se simulations to enhance workforce readiness. The launch has led to a 200% increase in Mirror's annual recurring revenue, with Fortune 100 companies reporting improved training metrics.
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Whatfix has launched AI Roleplay training, integrating AI-driven customer conversations with workflow simulations for frontline teams. This new feature, part of the Mirror system simulation platform,... allows employees to practice realistic interactions and process execution. AI Roleplay is a premium add-on, already adopted by three customers, and has significantly boosted Mirror's annual recurring revenue. The launch marks Whatfix's expansion into performance-oriented training, enhancing employee readiness and operational proficiency.
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Whatfix has launched AI Roleplay training within its Mirror platform, enhancing enterprise training by integrating adaptive AI conversations with system simulations. This innovation allows customer-f...acing teams to practice real-world scenarios in a risk-free environment, improving metrics like time-to-proficiency and customer satisfaction. The AI Roleplay feature is part of Whatfix's strategy to enhance employee enablement and performance through AI-driven solutions.
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Whatfix has launched AI Roleplay training in its Mirror platform, enhancing training for customer-facing teams by combining adaptive AI conversations with system simulations. This innovation allows t...eams to practice customer interactions in a risk-free environment, improving metrics like time-to-proficiency and customer satisfaction. The launch is part of Whatfix's AI-native strategy to boost enterprise performance and customer experiences.
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Whatfix has launched AI Roleplay Training within its Mirror platform, integrating adaptive AI conversations with realistic system simulations. This enhancement allows customer-facing teams to practic...e real-world scenarios in a risk-free environment. The platform's adoption has led to a 200% increase in annual recurring revenue, with several Fortune 100 companies implementing the training to improve metrics like time-to-competency and customer satisfaction.
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Whatfix has launched a new healthcare industry vertical, leveraging AI to enhance Electronic Health Record (EHR) usability and reduce clinician burnout. The suite includes a Digital Adoption Platform..., AI-driven training, and analytics, powered by Whatfix's proprietary AI technology, Screensense. This initiative aims to streamline workflows, improve patient care, and address EHR usability challenges in healthcare.
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Whatfix is introducing an AI-powered suite to enhance electronic health record (EHR) workflows for clinicians. The tools aim to improve usability and efficiency, potentially increasing Whatfix's pres...ence in the healthcare sector. This focus on EHR optimization could lead to stable, recurring revenues from healthcare providers, differentiating Whatfix in the digital adoption market.
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Whatfix introduces an AI-powered suite designed to streamline electronic health record management for healthcare organizations. This suite aims to enhance user experience and operational efficiency b...y simplifying complex workflows.
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Whatfix and PTC Inc. have partnered to enhance PLM adoption for manufacturers by integrating Whatfix's digital adoption platform with PTC's software. This collaboration aims to improve user proficien...cy, workflow execution, and operational adoption, helping manufacturers in automotive, industrial equipment, and medical device sectors maximize ROI and operational excellence.
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Whatfix has appointed Co-Founder Vara Kumar as CEO following the passing of Co-Founder and CEO Khadim Batti. Kumar, who co-founded Whatfix in 2014, will lead the company's next growth phase, focusing... on global operations and customer support. Whatfix's platform aids enterprise software adoption with AI-driven solutions.
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Whatfix has promoted its Co-founder and Head of Research and Development, Vara Kumar Namburu, to the position of Chief Executive Officer. Namburu, who has been with the company since 2013, will now l...ead the overall business direction, expanding his role from technology and product development to broader leadership responsibilities.
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Whatfix appointed Co-founder Vara Kumar as CEO following the death of former CEO Khadim Batti. Kumar, who has led product engineering and research, will now oversee global operations and technology s...trategy. Whatfix, headquartered in Bengaluru and San Jose, supports over 600 organizations, including 80+ Fortune 500 companies.
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Vara Kumar, co-founder of Whatfix, has been appointed as the company's CEO following the sudden death of Khadim Batti. Kumar emphasized the company's commitment to its vision and operations, ensuring... continuity in customer and partner relationships. The leadership transition is being overseen by the executive team and board.
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Whatfix has appointed co-founder Vara Kumar as the new CEO following the unexpected death of Khadim Batti. Kumar, who has a background in product and research, including experience at Huawei, will le...ad the company during this challenging period. Whatfix aims to continue Batti's vision and achieve new milestones.
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Whatfix has appointed co-founder Vara Kumar as CEO following the sudden death of Khadim Batti. Kumar, who has been integral to the company's product and research strategy, steps into the role as What...fix continues its focus on AI and prepares for a potential IPO. The company serves over 600 enterprises globally, including Fortune 500 companies.
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Whatfix has received a Platinum rating from CyberVadis, enhancing its cybersecurity credentials. This recognition underscores Whatfix's commitment to maintaining high security standards.