QuestionPro Delivers Full Platform Support Natively Across 230+ Languages
QuestionPro has expanded its platform to support over 230 languages natively, enhancing user experience by allowing each user to set their own language preference. This update includes right-to-left ...language support for Arabic, Hebrew, Persian, and Urdu, and uses AI-driven translation for rapid updates. The integration covers both the core and satellite applications.
Introducing Journey Layers Reducing clutter to increase understanding
QuestionPro introduces Journey Layers, a new feature in its journey mapping tool that simplifies complex customer experience maps. This feature allows CX professionals to focus on specific phases and... lanes, enhancing clarity and collaboration across teams. The layered approach supports better design and understanding of customer journeys, aligning with the reExperience model.
QuestionPro LiveCast brings real-time video feedback to market research surveys
QuestionPro introduces LiveCast, a new feature that integrates real-time video feedback into surveys, enhancing qualitative insights. Available from February 6, 2026, LiveCast allows respondents to r...ecord video responses, which are then analyzed using AI for sentiment and emotional signals. This innovation aims to provide richer context and faster insights without disrupting existing workflows.
QuestionPro Achieves ISO 42001 Certification, Strengthening Commitment to Ethical and Responsible AI Management - GlobeNewswire
QuestionPro has achieved the ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System, emphasizing its commitment to ethical AI management. This certification ensures that Q...uestionPro's AI systems are designed and managed with fairness, transparency, and security. The certification process included a comprehensive audit by SIS Certifications Pvt. Ltd., reinforcing QuestionPro's position as a leader in responsible research technology.
Share Dashboards with Custom Groups in QuestionPro EX Portal
QuestionPro has introduced a new feature in its Employee Experience Platform called Custom Groups Dashboard Sharing. This enhancement allows users to share dashboards with specific employee groups ba...sed on attributes like department, location, and role, improving data governance and user experience. The feature aims to provide targeted access to insights, enhancing data security and streamlining administration.
QuestionPro and Ario Launch First Platform to Close the Say/Do Gap in Market Research
QuestionPro and Ario have formed a strategic partnership to launch a platform that integrates consumer-consented transaction data with survey insights, bridging the gap between consumer intent and ac...tual behavior. This collaboration provides brands with a comprehensive view of consumer behavior, enabling more informed decision-making.
QuestionPro and Ario Launch First Platform to Close the Say/Do Gap in Market Research
QuestionPro and Ario have formed a strategic partnership to launch a platform that integrates consumer-consented transaction data with qualitative and quantitative insights. This collaboration aims t...o bridge the gap between consumer intentions and actual purchasing behavior, providing brands with a comprehensive view of consumer actions and enhancing decision-making.
QuestionPro Acquires Fathom to Lead in AI-Powered Open-Ended Analysis ...
QuestionPro has acquired Fathom, a text analytics platform, to enhance its AI-powered open-ended analysis capabilities. This acquisition will integrate Fathom's advanced text analytics into QuestionP...ro's platform, offering enhanced thematic coding, multilingual analysis, and flexible querying. This move aims to provide organizations with deeper insights from unstructured data, strengthening QuestionPro's leadership in AI-driven research solutions.
QuestionPro has acquired Fathom to enhance its platform with advanced text analytics capabilities. This acquisition allows QuestionPro to integrate deep analysis of open-ended survey responses, lever...aging AI and human oversight for improved data interpretation. The move positions QuestionPro in a higher-value segment, focusing on insights rather than just data collection, and maintains continuity for existing Fathom clients.
QuestionPro has acquired Fathom, an AI startup specializing in qualitative research, to enhance its capabilities in analyzing open-ended feedback. This acquisition aims to integrate Fathom's AI techn...ology into QuestionPro's platforms, improving the extraction of insights from customer and employee feedback. The move is expected to provide businesses with deeper understanding and actionable intelligence, enhancing strategic decision-making.
QuestionPro Acquires Fathom to Lead in AI-Powered Open-Ended Analysis
QuestionPro has acquired Fathom, a text analytics platform, to enhance its AI-powered research capabilities. This acquisition will integrate Fathom's advanced text analytics into QuestionPro's platfo...rm, improving open-ended data analysis with features like thematic coding and multilingual analysis. The move aims to provide organizations with more precise insights from unstructured data, strengthening QuestionPro's leadership in AI-driven survey solutions.
QuestionPro Acquires Fathom to Lead in AI-Powered Open-Ended Analysis
QuestionPro has acquired Fathom, enhancing its AI-powered text analytics capabilities for open-ended survey data. This acquisition integrates Fathom's advanced text analytics into QuestionPro's platf...orm, improving thematic coding, multilingual analysis, and unstructured data querying. The move strengthens QuestionPro's leadership in AI-driven research solutions, offering customers enhanced insights and global support.
QuestionPro has acquired Patient Safety Group (PSG), enhancing its healthcare offerings by integrating PSG's safety data collection platform with its analytics services. This acquisition aims to impr...ove patient care by providing a comprehensive platform for healthcare systems. PSG will operate under QuestionPro, expanding services for healthcare industry clients.