Latest News & Updates on LivePerson, Inc

LivePerson's Conversational Cloud claims a 60% faster AI agent testing cycle with Syntrix, though lacks detailed methodology. The platform integrates CRM and workflow data, enhancing customer journey... orchestration. The pending SoundHound acquisition aims to bridge voice and digital channels, but remains uncompleted. Buyers should verify claims through real-world testing.
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LivePerson has launched its Community and Customer Success Center, offering resources for skill development and digital conversation automation. The platform includes Conversational Growth Paths, pro...viding strategic guidance through stages of conversational maturity, and a Connection Center for peer interaction. This initiative aims to enhance customer engagement and optimize the use of LivePerson solutions.
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LivePerson has introduced the Syntrix AI CX training platform, enhancing customer experience through advanced conversational AI capabilities.

LivePerson has launched Syntrix, a new simulation and evaluation platform. This tool aims to enhance enterprise deployment of customer-facing AI, improving interactions with AI and live agents.

LivePerson has launched the Conversation Simulator, a platform designed to mitigate risks associated with generative AI by allowing brands to test and train AI and human agents before customer intera...ctions. This vendor-agnostic tool helps ensure AI accuracy and compliance, addressing challenges like unpredictability and compliance in AI adoption. Brands such as Telstra are already benefiting from its capabilities.
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LivePerson has launched LivePerson Sync in partnership with Coral Active. This new solution integrates CRM data and workflows into the live agent workspace, enhancing productivity by providing a unif...ied view of customer information. LivePerson Sync offers real-time event-driven orchestration and AI-driven automation, improving agent experiences and reducing handle times.
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LivePerson has launched LivePerson Sync in partnership with Coral Active, enhancing CRM integration for contact centers. This solution offers seamless integration with platforms like Salesforce and S...erviceNow, improving agent productivity by providing a unified view of customer data. Key features include real-time event-driven orchestration, AI-driven automation, and context-aware synchronization, enabling brands to streamline workflows and enhance customer experiences.
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LivePerson and Coral Active have launched LivePerson Sync, a new solution designed to enhance conversational AI capabilities for businesses. This collaboration aims to improve customer engagement and... streamline communication processes.
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LivePerson has partnered with Coral Active to launch LivePerson Sync, an event-driven orchestration platform. This integration enhances agent productivity by synchronizing CRM data and workflows with...in the LivePerson workspace. Key features include real-time CRM integration, AI-driven automation, and context-aware synchronization, offering a unified ecosystem for improved agent experiences.
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LivePerson launched LivePerson Sync in partnership with Coral Active. The new solution integrates with systems like Salesforce, Microsoft, and ServiceNow, enhancing CRM data and workflows within the ...live agent workspace.
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LivePerson has partnered with Coral Active to launch LivePerson Sync, a solution that integrates CRM data and workflows into the live agent workspace. This partnership aims to enhance agent productiv...ity by providing a unified view of customer information, reducing the need for agents to switch between systems. LivePerson Sync offers features like real-time event-driven orchestration, AI-driven automation, and context synchronization, available immediately for brands seeking to modernize their agent experience.
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SoundHound AI Inc. has completed its acquisition of LivePerson, resulting in LivePerson's stock ceasing to trade on Nasdaq. The deal involved SoundHound issuing nearly 37 million shares to retire Liv...ePerson's outstanding debt. John Collins, previously with LivePerson, is now the CFO of the combined entity.
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SoundHound AI has completed its acquisition of LivePerson, integrating its digital messaging infrastructure with SoundHound's voice AI capabilities. This merger creates a comprehensive omnichannel co...nversational AI platform, enhancing customer engagement solutions across various channels. The acquisition positions the combined entity for significant growth, targeting over $500M in future revenue from its expanded customer base.
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LivePerson shareholders approved a $43 million acquisition by SoundHound AI, marking the end of LivePerson's independent operations. The all-stock deal, expected to close on September 4, 2026, will s...ee LivePerson's conversational AI platforms integrated with SoundHound's voice AI capabilities. This acquisition aims to enhance SoundHound's enterprise offerings and expand its AI portfolio.
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LivePerson stockholders have approved the company's acquisition by SoundHound AI, with the transaction expected to close on September 4, 2026. This merger aims to enhance their position in conversati...onal AI, enabling them to better serve customers and partners. The deal is subject to customary closing conditions.
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LivePerson shareholders have approved a merger with SoundHound AI, set to close on September 4, 2026. The deal involves LivePerson stockholders receiving SoundHound Class A shares and cash. This stra...tegic move aims to consolidate and enhance the companies' positions in the conversational AI market.
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LivePerson's planned acquisition by SoundHound AI has progressed with regulatory approvals from multiple countries, including Bulgaria, Italy, Canada, Germany, and the UK. The merger will make LivePe...rson an indirect subsidiary of SoundHound, pending shareholder approval and other conditions.
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SoundHound AI has secured all necessary foreign investment approvals for its acquisition of LivePerson, with regulatory clearances from Italy, Canada, Germany, the UK, and Bulgaria. The acquisition, ...structured as a two-step merger, awaits approval from LivePerson stockholders and other closing conditions. Once completed, LivePerson will become an indirect wholly owned subsidiary of SoundHound.
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SoundHound AI and LivePerson have amended their merger agreement, with SoundHound set to acquire LivePerson as a wholly owned subsidiary. The merger has received necessary regulatory approvals from s...everal countries, though it still requires LivePerson stockholder approval. This merger aims to enhance both companies' positions in AI-powered customer engagement.
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LivePerson is set to be acquired by SoundHound AI, with a special stockholder meeting scheduled for August 20, 2026, to approve the merger. The deal values LivePerson at approximately $43 million, of...fering a 22% premium on its stock. Most LivePerson stockholders will receive SoundHound shares, while TASE-held shares will receive cash. The merger aims to address LivePerson's financial challenges, including declining revenue and a significant debt burden.
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SoundHound AI has acquired LivePerson, Inc. in a transformative merger expected to enhance business synergies and product offerings. The deal involves complex financial structures, including equity a...nd cash considerations, and addresses LivePerson's substantial debt. The merger aims to expand SoundHound's scale and assets, though it also presents integration and financial risks.
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SoundHound AI and LivePerson have signed an amended merger agreement, restructuring their planned two-step merger. Under the revised terms, LivePerson will become an indirect wholly owned subsidiary ...of SoundHound AI. The agreement includes stock-based considerations, a capped cash payout, and specific treatments for options and RSUs. Completion is subject to customary conditions, including regulatory clearances and stockholder approval.
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SoundHound AI has agreed to acquire LivePerson in an all-stock merger valued at $250 million. The deal will make LivePerson a wholly owned subsidiary of SoundHound, combining their voice and text-bas...ed AI technologies to create an end-to-end omnichannel conversational AI platform. The merger aims to leverage LivePerson's customer base and infrastructure to enhance SoundHound's OASYS platform, targeting $500 million in revenue.
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LivePerson, Inc. has entered into a merger agreement with SoundHound, Inc., where LivePerson will merge into SoundHound subsidiaries. LivePerson shareholders will receive SoundHound shares, and LiveP...erson will cease as an independent entity. The merger involves regulatory approvals and shareholder voting, with a focus on financial health and valuation assessments.
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LivePerson has amended its merger agreement with SoundHound AI due to Israeli securities rules affecting shares held on the Tel Aviv Stock Exchange. The new structure involves cash payments for TASE-...linked shares, while other shareholders receive stock. The merger will result in LivePerson becoming a wholly owned subsidiary of SoundHound, pending regulatory and shareholder approvals.
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SoundHound AI has entered into an Amended and Restated Merger Agreement to acquire LivePerson through a two-step merger. LivePerson will become an indirect wholly owned subsidiary of SoundHound. The ...merger involves converting LivePerson shares into SoundHound Class A shares, with specific financial terms and conditions, including stockholder and regulatory approvals.
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SoundHound AI has acquired LivePerson for $250 million, integrating LivePerson's digital messaging capabilities with SoundHound's voice AI technology. This acquisition aims to create a comprehensive ...platform for customer conversations, spanning phone calls and digital messaging. The deal highlights a market trend towards consolidation, as enterprise buyers seek unified solutions for voice, chat, and messaging.
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SoundHound AI has acquired LivePerson, expanding its enterprise customer base in the conversational AI sector. The acquisition aims to leverage SoundHound's OASYS platform for broader enterprise adop...tion. This strategic move is expected to enhance SoundHound AI's market position and drive new contract opportunities.
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SoundHound AI plans to acquire LivePerson in an all-stock transaction valued at $43 million, aiming to leverage LivePerson's text-based conversational AI to complement its voice-based AI technology. ...The acquisition is expected to generate $100 million in revenue by 2027, despite LivePerson's recent financial struggles and market skepticism about SoundHound's profitability.
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LivePerson has released an employee FAQ regarding its acquisition of SoundHound, detailing the merger process and its implications for staff.

SoundHound AI has acquired LivePerson for an equity value of $43 million, gaining access to $74 million in cash and assuming debt obligations, leading to an enterprise value of approximately $250 mil...lion. LivePerson, once valued at $4.7 billion, has faced declining revenues and customer churn, prompting this acquisition. SoundHound AI aims to integrate LivePerson's digital customer service and conversational AI capabilities as part of its growth strategy.
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LivePerson, a leader in enterprise conversational AI, is set to be acquired by SoundHound AI for $250 million. This acquisition will combine SoundHound's voice AI platform with LivePerson's digital e...ngagement capabilities. The deal is expected to close in the second half of 2026.
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SoundHound AI has entered a definitive agreement to acquire LivePerson for an enterprise value of $250 million. This acquisition combines SoundHound's voice AI capabilities with LivePerson's digital ...engagement platform, enhancing customer service across voice and digital channels. The deal is expected to close in the second half of 2026, pending regulatory approvals.
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SoundHound AI is acquiring LivePerson to create an omnichannel conversational AI platform. This merger will integrate SoundHound's voice AI with LivePerson's digital engagement tools, enhancing custo...mer service capabilities across voice and digital channels. The deal, valued at $250 million, aims to leverage combined customer bases for significant revenue growth, with completion expected in the second half of 2026.
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SoundHound AI has announced its acquisition of LivePerson for $43 million, creating a leading omnichannel conversational AI platform. This merger combines SoundHound's voice AI with LivePerson's digi...tal messaging, enhancing capabilities for enterprise customers. The acquisition is expected to close in the second half of 2026, subject to regulatory approvals.
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SoundHound AI will acquire LivePerson for $43 million, integrating their voice AI with LivePerson's digital messaging services. This merger aims to create a comprehensive platform for customer engage...ment across voice and digital channels, enhancing capabilities for enterprises in over 30 countries. The transaction is expected to close in the second half of 2026, with a projected combined revenue of $350 million to $400 million by 2027.
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SoundHound is acquiring LivePerson in an all-stock deal, restructuring $261.2 million of secured notes, effectively eliminating LivePerson's debt. This merger aims to create a powerful omnichannel AI... platform by combining SoundHound's voice technology with LivePerson's digital messaging capabilities. The acquisition is expected to enhance SoundHound's market access and growth potential, leveraging LivePerson's extensive customer base.
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SoundHound is set to acquire LivePerson for $43 million, expanding its capabilities in AI-driven conversational platforms. This acquisition aims to enhance SoundHound's offerings by integrating LiveP...erson's conversational AI technology.
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SoundHound AI is set to acquire LivePerson, combining their voice and digital engagement capabilities to create a leading omnichannel conversational AI platform. This acquisition will enhance AI-driv...en customer service, offering a unified solution across voice and digital channels for enterprise customers. The transaction, expected to close in the second half of 2026, will expand SoundHound's customer base and strengthen its market position.
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SoundHound AI has agreed to acquire LivePerson for $43 million, with the transaction expected to close in the second half of 2026. This acquisition aims to expand SoundHound's customer base across ov...er 30 countries and is projected to contribute $100 million to SoundHound's revenue by 2027. The deal highlights strategic growth opportunities in the AI conversational platform market.
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SoundHound is set to acquire LivePerson in a stock deal valued at $43 million.

SoundHound AI has acquired LivePerson for $43 million, integrating LivePerson's digital engagement suite with SoundHound's voice and AI platform. This acquisition aims to leverage LivePerson's enterp...rise customer base, including major banks and airlines, to enhance SoundHound's market presence. The combined company expects to generate significant revenue growth by offering complementary AI capabilities and expanding across various industries.
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SoundHound AI is moving to acquire LivePerson to create an end-to-end conversational AI platform. This acquisition aims to enhance both companies' capabilities in AI-driven customer engagement soluti...ons.
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SoundHound AI is set to acquire LivePerson in a stock-for-stock merger, which includes a significant debt restructuring for LivePerson. The transaction involves LivePerson shareholders receiving Soun...dHound stock, with the deal valued at approximately $43 million. The merger, approved by LivePerson's board, aims to stabilize the combined entity's balance sheet through debt restructuring.
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SoundHound AI plans to acquire LivePerson to merge their voice AI and digital messaging technologies, aiming to create a leading omnichannel conversational AI platform.

SoundHound AI has agreed to acquire LivePerson for $43 million. The merger will enable the combined entity to serve enterprise customers in over 30 countries, including major global banks, airlines, ...and automakers.
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SoundHound AI has acquired LivePerson in a deal valued at $43 million, combining their strengths in voice and digital messaging to create a unified conversational AI platform. The merger aims to leve...rage data synergies and expand their customer base across multiple sectors, projecting a $500 million revenue opportunity. The transaction is expected to close in the second half of 2026, pending regulatory approval.
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SoundHound will acquire LivePerson in a stock-for-stock transaction, marking a significant merger in the conversational AI industry.

LivePerson will be acquired by SoundHound in a stock-for-stock transaction, indicating a strategic merger between the two companies.

SoundHound AI is set to acquire LivePerson in an all-stock deal valued at $9.50 per share. This merger aims to unify their voice and digital messaging capabilities, creating a comprehensive conversat...ional AI platform. The combined entity will serve major global banks and automakers, offering an integrated solution for voice, messaging, and digital orchestration, enhancing customer engagement and reducing complexity for enterprises.
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SoundHound AI has announced a definitive agreement to acquire LivePerson, combining their voice AI and digital messaging capabilities to create a comprehensive omnichannel conversational AI platform.... The acquisition, valued at $250M, aims to enhance customer engagement solutions and expand SoundHound's reach across various industries. The transaction is expected to close in the second half of 2026, pending regulatory approvals.
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SoundHound announced an all-stock acquisition of LivePerson, alongside a restructuring of $261.2 million in LivePerson's secured notes. The merger aims to enhance SoundHound's conversational AI capab...ilities and enterprise reach. The deal, requiring regulatory and stockholder approvals, involves settling secured notes in SoundHound shares and cash.
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LivePerson, Inc. reported a net loss of $14.1 million for Q1 2026, widening from $8.8 million in the previous period. The company faces significant financial challenges, including a stockholders' def...icit of $51.5 million and $373.7 million in long-term debt. Despite these issues, the net loss per share improved to $0.73 from $2.32, indicating fewer shares outstanding. Investors should monitor liquidity, debt obligations, and potential strategic actions.
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LivePerson announced its fourth-quarter 2021 financial results, detailing the company's financial performance for the period.

LivePerson announced its financial results for the fourth quarter of 2022, detailing revenue, profit margins, and other key financial metrics.

LivePerson reported a financial loss for 2025 while highlighting its AI-driven customer platform. The platform aims to enhance customer interactions through advanced conversational AI technology.

LivePerson reported its Q4 2025 financial results, with total revenue of $59.3 million, a 19% decrease from the previous year due to customer cancellations. The company signed 40 deals, including 36 ...expansions and 4 new customers. Adjusted EBITDA was $10.8 million. LivePerson's CEO highlighted platform innovations and partnerships, including with Google Cloud, as key growth drivers.
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LivePerson reported Q4 revenue of $59.3 million, exceeding its guidance.

LivePerson reported its Q4 2025 financial results with total revenue of $59.3 million, surpassing guidance but down 19% year-over-year due to customer cancellations. The company signed 40 deals, incl...uding 36 expansions and 4 new customers. Adjusted EBITDA was $10.8 million, up from $8.1 million in Q4 2024. Net loss narrowed to $46.1 million from $112.1 million in the prior year.
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LivePerson will release its fourth quarter 2025 financial results on March 12, 2026, after market close. A conference call hosted by CEO John Sabino and CFO & COO John Collins will follow.

LivePerson will announce its Q4 2025 financial results on March 12, with the CEO and CFO participating in the call.

LivePerson exceeded its Q3 2025 financial guidance, reporting $60.2 million in revenue and $4.8 million in adjusted EBITDA. The company launched Conversation Simulator, enhancing AI and human agent t...raining. LivePerson also strengthened its partnership with Google, joining Google Cloud Marketplace and launching Copilot Translate. Despite challenges in revenue retention and service declines, the company improved customer confidence through debt refinancing and cost restructuring.
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Ryan Vardeman has been appointed to the board of directors at LivePerson.

Nathan "Tripp" Lane has been appointed to the LivePerson Board of Directors. Lane brings extensive experience in guiding technology companies on strategy and operational effectiveness. His appointmen...t aims to enhance shareholder value and support LivePerson's strategic goals.
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LivePerson has been recognized as a leader in the Aragon Research Globe for Agent Platforms 2026. This acknowledgment highlights LivePerson's strength in providing predictable conversational AI, incl...uding its Conversation Simulator and orchestration suite. These tools allow brands to test AI agents in a risk-free environment, ensuring compliance and enhancing customer interactions across industries.
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