Latest News & Updates on Intrado Life & Safety, Inc.

Intrado has expanded its OneAlert platform to include a French interface, enhancing emergency readiness for multilingual enterprises. The platform centralizes mass notifications, supporting various e...ndpoints and integrating with existing communication systems. It serves sectors like education, government, and healthcare, offering both emergency and non-emergency communication capabilities.
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Intrado's Emergency Routing Service (ERS) is now integrated with Cisco Webex Calling Multi-Tenant, allowing organizations to select their E9-1-1 provider independently. The service supports accurate ...location tracking and emergency call routing, enhancing emergency preparedness with features like real-time notifications and geofenced alerts.
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Intrado's OneAlertâ„¢ platform now supports French, enhancing its critical communication capabilities for organizations in French-speaking and bilingual environments. This update allows enterprises, ...schools, government agencies, and healthcare facilities across Canada and North America to deliver timely emergency notifications in both English and French, improving usability and adoption.
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Intrado has integrated its Emergency Routing Service (ERS) with Webex Calling Multi-Tenant to enhance E911 compliance. This integration, available through Cisco's SolutionsPlus Program, aids enterpri...ses in meeting federal emergency calling regulations while improving employee safety. It supports accurate emergency call routing and location delivery across distributed work environments.
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Intrado has integrated its Emergency Routing Service (ERS) with Webex Calling Multi-Tenant to enhance E911 compliance and employee safety in cloud calling environments. This integration supports accu...rate emergency call routing and location delivery, helping enterprises meet federal regulations like Kari's Law and RAY BAUM's Act. Available via Cisco SolutionsPlus, it addresses the needs of multi-site, hybrid, and remote workforces.
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Intrado has launched its Emergency Routing Service (ERS) for Webex Calling Multi-Tenant, now available through Cisco SolutionsPlus. This integration enhances E911 compliance by automating emergency c...all routing and location delivery, supporting enterprises in managing emergency response workflows across distributed workforces.
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Intrado and AT&T have strengthened their collaboration to enhance next-generation 9-1-1 emergency communications. The partnership focuses on integrating Intrado's technology with AT&T's wireless and ...VoIP services to improve public safety communication systems.
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Intrado and AT&T have strengthened their collaboration to enhance next-generation emergency communications using Intrado's NG Nexus platform. This integration supports AT&T's wireless and VoIP servic...es in meeting FCC NG 9-1-1 requirements, offering improved emergency routing and location accuracy. The partnership aims to advance resilient emergency response capabilities and ensure compliance with evolving regulations.
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Intrado and AT&T have strengthened their collaboration to enhance next-generation emergency communications using Intrado’s NG Nexus platform. This integration aims to improve emergency response cap...abilities by optimizing routing and location accuracy, aligning with FCC's NG 9-1-1 regulations. The partnership leverages Intrado's expertise to support AT&T's wireless and VoIP services, ensuring compliance and reliability in emergency communications.
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Intrado has launched a portfolio of AI-enabled, cloud-native solutions aimed at modernizing emergency communications for Public Safety Answering Points (PSAPs). The offerings, including VIPER NextGen..., VIPER Answer, and VIPER NextGen Cloud Backup, enhance call handling, automate non-emergency call processes, and ensure operational continuity. These solutions aim to improve efficiency and resilience in emergency response operations.
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Intrado launched a portfolio of AI-enabled solutions for emergency communications modernization. The offerings, including VIPER NextGen, VIPER Answer, and VIPER NextGen Cloud Backup, aim to enhance e...mergency response operations with cloud-native infrastructure and AI-powered automation. These solutions support Public Safety Answering Points (PSAPs) by streamlining workflows, improving resiliency, and integrating AI for efficient call handling and non-emergency call automation.
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Intrado has integrated its Emergency Response Services (ERS) with OneAlert to enhance campus-wide emergency protection. This integration allows real-time notifications across multiple channels during... emergencies, ensuring compliance with Karis Law and RAY BAUMs Act. The system provides a unified safety ecosystem, enabling faster, coordinated responses without additional hardware complexity.
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Intrado has enhanced its emergency response capabilities by integrating its OneAlert platform with the Emergency Routing Service (ERS). This integration allows organizations to send rapid, multimodal... alerts during emergencies, ensuring swift communication with first responders and internal teams. The combined solution is designed to improve safety across various sectors, including healthcare and education, by providing precise location data and seamless notification processes.
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Intrado released a software update on March 2, 2026, to address a critical path traversal vulnerability (CVE-2026-6074) in its 911 Emergency Gateway (EGW) versions 5.x, 6.x, and 7.x. This vulnerabili...ty could allow unauthorized access to read, modify, or delete files. Intrado has contacted customers to coordinate the patch application.
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Intrado has entered a strategic reseller agreement with Bradshaw Consulting Services (BCS) to introduce TheAddresser, a cloud-based NG9-1-1 solution. This tool enhances emergency call routing by prov...iding accurate, validated address information, automating data validation, and supporting GIS data management. The collaboration aims to improve emergency response outcomes by ensuring data consistency across jurisdictions.
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Intrado has appointed Damon Covey as its new Chief Executive Officer. Covey, with over 25 years of experience in corporate and product leadership, will focus on advancing Intrado's Next Generation 9-...1-1 modernization and AI-supported emergency communications. He succeeds Joe Custer, who returns to his role as Chief Financial Officer.
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Intrado Life & Safety Inc. has appointed Damon Covey as its new CEO, succeeding interim CEO Joe Custer, who will return to his role as CFO. Covey, formerly of GoTo Group Inc., will lead Intrado's eff...orts to modernize emergency response systems, focusing on Next Generation 9-1-1 and AI technologies.
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Intrado was recognized as a winner in Fast Company's 2026 World Changing Ideas Awards for its AI-powered Text-to-9-1-1 translation technology. This solution enables real-time communication between em...ergency dispatchers and non-English speakers, supporting over 54 languages, and is built on Intrado's VIPER platforms. The award highlights Intrado's impact in improving emergency response by breaking down language barriers.
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Intrado won Fast Company’s 2026 World Changing Ideas Award for its Text-to-9-1-1 AI translation technology, which enhances emergency communication by supporting over 54 languages. This solution, bu...ilt on Intrado’s VIPER platforms, facilitates real-time communication for public safety agencies, improving response times and inclusivity.
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Intrado OneAlert has won the Best Innovation in Security & Compliance award at Enterprise Connect 2026. This recognition highlights Intrado's commitment to providing secure and reliable communication... solutions. Intrado OneAlert is a unified mass notification platform that integrates various technologies to enhance safety and communication management for organizations.
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Intrado has been awarded the 2026 BIG Innovation Award for its AI text translation functionality, highlighting its commitment to innovative solutions. This award recognizes Intrado's efforts in pushi...ng technological boundaries and delivering impactful solutions for customers and partners.
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