Zoiper Overview
This is a summary of the comprehensive capabilities and benefits of Zoiper based on over 583 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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Zoiper supports business activities such as:
- Call Recording
- Helpdesk Management
- Contact List Management
- Conference Call Management
- Collaboration
Zoiper can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Scale Best Practices, Establish Thought Leadership, Acquire Customers, etc. It can help manage these activities if you use Phone Calls Offline Mobile etc. for these needs. As a solution, Zoiper's capabilities include Recording, and Personalization.
Zoiper Information Technology and Services Vertical is its biggest customer base.
Reviews
"...There is a call recording feature to record your voice conversations...." Peer review by Abigael L, District Manager
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well Zoiper solved their business needs. Cuspera uses 583 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Zoiper.
Use Cases
Peers recommend Call Recording , Helpdesk Management , Contact List Management , as the business use cases that they have been most satisfied while using Zoiper.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Call Recording with Phone Calls and Offline |
4.01/5 ★ |
"...There is a call recording feature to record your voice conversations...." Peer review by Abigael L, District Manager |
| Helpdesk Management with Phone Calls and Mobile |
4.96/5 ★ |
"...ZoiPer is perfect for managing a call center in that enables the easy and efficient solutions for inbound and outbound calls. . ...." Peer review by Travis Y., Customer Service, Telecommunications |
| Contact List Management with Phone Calls, Offline, Events, Trade Shows and Video |
4.94/5 ★ |
"...A long time ago I worked in a callacenter, zoiper is a program that is easy to use, and allows you to contact the clients, it is quite good and has little delay, I like it because it is like using a cell phone, also one of the things to is that it is a light program, for example in my work it was very practical because each one had its own user and could have it as their personalized account with which I worked,..." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Call Recording with Phone Calls and Offline |
4.01/5 ★ |
"...There is a call recording feature to record your voice conversations...." Peer review by Abigael L, District Manager |
|
| Helpdesk Management with Phone Calls and Mobile |
4.96/5 ★ |
"...ZoiPer is perfect for managing a call center in that enables the easy and efficient solutions for inbound and outbound calls. . ...." Peer review by Travis Y., Customer Service, Telecommunications |
|
| Contact List Management with Phone Calls, Offline, Events, Trade Shows and Video |
4.94/5 ★ |
"...A long time ago I worked in a callacenter, zoiper is a program that is easy to use, and allows you to contact the clients, it is quite good and has little delay, I like it because it is like using a cell phone, also one of the things to is that it is a light program, for example in my work it was very practical because each one had its own user and could have it as their personalized account with which I worked,..." Peer review by User |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 583 insights from peers and experts to help you assess how these Zoiper use cases fit your business needs.
Frequently Asked Questions(FAQ)
for Zoiper
What is Zoiper used for?
What are the top features of Zoiper?
Who uses Zoiper?
What are Zoiper alternatives?
Where is Zoiper located?
Popular Business Setting
for Zoiper
Top Industries
- Information Technology and Services
- Computer Software
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Zoiper to Improve internal communications and Enhance customer relationships
Zoiper Alternatives
Peer and Expert Opinion on Features
for Zoiper
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (47) |
| Personalization | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (47) |
| Personalization | Read Reviews (20) |
IT and Other Capabilities
for Zoiper
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (79) |
| Data Export | Read Reviews (68) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (79) |
| Data Export | Read Reviews (68) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (67) |
| Email Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (67) |
| Email Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Zoiper
Overall Risk Meter
Top Failure Risks for Zoiper
Vendor Profile Details
Company Name
Zoiper
Company Website
https://www.zoiper.comHQ Location
11 Gen. Ivan Kolev Str., fl. 1, 1407 Sofia, Bulgaria.
Employees
11-50
Social
Financials
PRIVATE
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