Zoiper Overview
Zoiper serves as a versatile softphone solution, enabling VoIP calls via PBX systems or preferred SIP providers across multiple platforms, including iOS, Android, Windows, Mac, and Linux. It supports seamless integration into existing communication frameworks, offering high-quality voice, video, and instant messaging. With features like call encryption, Zoiper enhances call security, ensuring privacy and preventing eavesdropping. The software's cross-platform capability allows for unified communications, consolidating contacts in a single interface and supporting BYOD (Bring Your Own Device) policies. This adaptability makes it suitable for call centers and businesses seeking efficient communication solutions. Zoiper's lightweight design ensures minimal system impact while maintaining performance, making it an attractive option for organizations prioritizing secure and flexible communication tools.
Use Cases
Customers recommend Call Recording, Helpdesk Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zoiper.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoiper.
Zoiper Use-Cases and Business Priorities: Customer Satisfaction Data
Zoiper works with different mediums / channels such as Phone Calls. Offline. Mobile etc.
Zoiper's features include Recording, and Personalization. and Zoiper support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Zoiper analytics capabilities include Custom Reports, and Analytics.
Reviews
"...I also like how easy it is to store a list of contacts in the..." Peer review by Anonymous Reviewer
Peer review evidence (same sources as the product rating summary)
"...Call center functionality then goes on to include features such as auto-answer, call transfer, recording, provisioning and also click-2-dial CRM integration...." Peer review
"...The Zoiper team delivers custom development solutions, white label and SDK specifically packed for ITSPs, operators, PBX, VoIP and VoLTE providers, call centers, and integrators...." Zoiper 5 PRO Press Kit :: Zoiper
"...There have been times that I was working out of the office and used the Zoiper app to stay in contact with customers...." Peer review by Aaron K., Sales Training Manager, Computer Software
Zoiper, 8x8 X Series, Dialpad Ai Contact Center, NEC Integrated Biometric Workspace, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zoiper provides VoIP software for making voice and video calls. It is compatible with various platforms and integrates seamlessly with multiple communication systems.
Popular Business Setting
for Zoiper
Top Industries
- Information Technology and Services
- Computer Software
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Zoiper is popular in Information Technology And Services, Computer Software, and Telecommunications and is widely used by Small Business, Mid Market, and Enterprise.
Zoiper Customer wins, Customer success stories, Case studies
What makes Zoiper ideal for Call Recording?
How can Zoiper optimize your Helpdesk Management Workflow?
What solutions does Zoiper provide for Contact List Management?
How can Zoiper optimize your Conference Call Management Workflow?
What benefits does Zoiper offer for Collaboration?
12 buyers and buying teams have used Cuspera to assess how well Zoiper solved their Contact Center Software needs. Cuspera uses 583 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Frequently Asked Questions(FAQ)
for Zoiper
What is Zoiper used for?
What are the top features of Zoiper?
Who uses Zoiper?
What are Zoiper alternatives?
Where is Zoiper located?
Peers used Zoiper for call recording and helpdesk management
Zoiper Competitors
Zoiper Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Zoiper
Overall Risk Meter
Top Failure Risks for Zoiper
Securax LTD. Profile
Company Name
Securax LTD.
Company Website
https://www.zoiper.comHQ Location
11 Gen. Ivan Kolev Str., fl. 1, 1407 Sofia, Bulgaria.
Employees
11-50
Social
Financials
PRIVATE
