Zoiper Overview
Zoiper serves as a versatile softphone solution, enabling VoIP calls via PBX systems or preferred SIP providers across multiple platforms, including iOS, Android, Windows, Mac, and Linux. It supports seamless integration into existing communication frameworks, offering high-quality voice, video, and instant messaging. With features like call encryption, Zoiper enhances call security, ensuring privacy and preventing eavesdropping. The software's cross-platform capability allows for unified communications, consolidating contacts in a single interface and supporting BYOD (Bring Your Own Device) policies. This adaptability makes it suitable for call centers and businesses seeking efficient communication solutions. Zoiper's lightweight design ensures minimal system impact while maintaining performance, making it an attractive option for organizations prioritizing secure and flexible communication tools.
Use Cases
Customers recommend Call Recording, Helpdesk Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zoiper.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoiper.
Zoiper Use-Cases and Business Priorities: Customer Satisfaction Data
Zoiper works with different mediums / channels such as Phone Calls. Offline. Mobile etc.
Zoiper's features include Recording, and Personalization. and Zoiper support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Zoiper analytics capabilities include Custom Reports, and Analytics.
Reviews
"...It is usually done through a call center environment, to communicate from a client directory or to receive calls...." Peer review by Ricardo S, Jefe del SIstema de Radios del SICODENA, Telecommunications
Peer review evidence (same sources as the product rating summary)
"...One thing that amazed my team members and I is that we are able to record calls, so amazing!!..." Peer review by Wobe Muki Marguerite N., Network and Systems Administrator, Education
"...ZoiPer is perfect for managing a call center in that enables the easy and efficient solutions for inbound and outbound calls. . ...." Peer review by Travis Y., Customer Service, Telecommunications
"...Add video, messaging, presence, native contacts integration, call recordings, wideband audio. ..." Products :: Zoiper
Zoiper, 8x8 X Series, Dialpad Ai Contact Center, NEC Integrated Biometric Workspace, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zoiper provides VoIP software for making voice and video calls. It is compatible with various platforms and integrates seamlessly with multiple communication systems.
Popular Business Setting
for Zoiper
Top Industries
- Information Technology and Services
- Computer Software
- Telecommunications
Popular in
- Small Business
- Mid Market
- Enterprise
Zoiper is popular in Information Technology And Services, Computer Software, and Telecommunications and is widely used by Small Business, Mid Market, and Enterprise.
Zoiper Customer wins, Customer success stories, Case studies
What benefits does Zoiper offer for Call Recording?
Why is Zoiper the best choice for Helpdesk Management?
How does Zoiper address your Contact List Management Challenges?
How does Zoiper facilitate Conference Call Management?
What Are the key features of Zoiper for Collaboration?
12 buyers and buying teams have used Cuspera to assess how well Zoiper solved their Contact Center Software needs. Cuspera uses 583 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Frequently Asked Questions(FAQ)
for Zoiper
What is Zoiper used for?
What are the top features of Zoiper?
Who uses Zoiper?
What are Zoiper alternatives?
Where is Zoiper located?
Peers used Zoiper for call recording and helpdesk management
Zoiper Competitors
Zoiper Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (23) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (23) |
Software Failure Risk Guidance
?for Zoiper
Overall Risk Meter
Top Failure Risks for Zoiper
Securax LTD. Profile
Company Name
Securax LTD.
Company Website
https://www.zoiper.comHQ Location
11 Gen. Ivan Kolev Str., fl. 1, 1407 Sofia, Bulgaria.
Employees
11-50
Social
Financials
PRIVATE
