Zeta Marketing Platform Overview

Zeta Marketing Platform combines unique data identities with AI to provide personalized, omnichannel experiences for customer acquisition and retention. It enriches CRM data, predicts intent, and offers performance insights through a real-time portal.

Use Cases

Customers recommend Engagement Management, Campaign Management, Advertisement, as the business use cases that they have been most satisfied with while using Zeta Marketing Platform.

Other use cases:

  • Digital Marketing
  • Collaboration
  • Lead Management
  • Generation Of New Leads
  • Proposal & Quote Management
  • Training & Onboarding
  • Personalized Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zeta Marketing Platform.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Grow Market Share
  • Increase Average Basket Value
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Zeta Marketing Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Zeta Marketing Platform works with different mediums / channels such as E-Mail. Omnichannel. Website etc.

Zeta Marketing Platform's features include Personalization, and Recording. and Zeta Marketing Platform support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Zeta Marketing Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zeta omnichannel solution is at the center of our marketing strategy—it makes all our channels perform better." - Łukasz Wójcik

Peer review evidence (same sources as the product rating summary)

"...Using Zeta s robust scoring model to analyze site engagement and predict the likelihood to convert in real time, PLUS saw higher conversion rates than any other lead source...." PLUS
"...This specific Wave report comes out every 2 years or so, of course there are other reports in adjacent areas like Cross Channel Campaign Management, or Enterprise Marketing Software Suites...." Forrester Wave Email Service Providers 2020 our analysis
"...Clients wanted DR efforts to supplement digital display advertising campaign...." Peer review by Agency

Zeta Marketing Platform, Feathr, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zeta Marketing Platform

Top Industries

  • Marketing and Advertising
  • Consumer Goods
  • Automotive

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Zeta Marketing Platform is popular in Marketing And Advertising, Consumer Goods, and Automotive and is widely used by Enterprise, Large Enterprise, and Mid Market.

Zeta Marketing Platform Customer wins, Customer success stories, Case studies

Why is Zeta Marketing Platform the best choice for Engagement Management?

How can Zeta Marketing Platform optimize your Campaign Management Workflow?

Why is Zeta Marketing Platform the best choice for Digital Marketing?

How does Zeta Marketing Platform address your Collaboration Challenges?

92 buyers and buying teams have used Cuspera to assess how well Zeta Marketing Platform solved their Customer Data Platform needs. Cuspera uses 497 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Zeta Marketing Platform testimonial

Łukasz Wójcik

CMO

Mitsubishi

Zeta omnichannel solution is at the center of our marketing strategy—it makes all our channels perform better. Testimonial By Łukasz Wójcik
Zeta Marketing Platform testimonial

Vsevolod Plokhov

CMO

Samsung Electronics Russia

Innovations are the DNA of our business. We strive to use relevant tools and advanced solutions based on AI at all stages of development and promotion of our products and services. This allows the company to provide all users of our wide product portfolio with access to the latest technologies. We ...highly appreciate our customers and use this approach in marketing to form solely relevant and high-quality proposals for an interested audience.

Testimonial By Vsevolod Plokhov
Zeta Marketing Platform testimonial

Alejandro Cremades

Forbes

A few years ago it took 16 different vendors to manage what Zeta today delivers through its marketing cloud in one solution. Testimonial By Alejandro Cremades
CUSTOMERS TESTIMONIALS
Zeta Marketing Platform testimonial

Łukasz Wójcik

CMO

Mitsubishi

Zeta omnichannel solution is at the center of our marketing strategy—it makes all our channels perform better. Testimonial By Łukasz Wójcik
Zeta Marketing Platform testimonial

Vsevolod Plokhov

CMO

Samsung Electronics Russia

Innovations are the DNA of our business. We strive to use relevant tools and advanced solutions based on AI at all stages of development and promotion of our products and services. This allows the company to provide all users of our wide product portfolio with access to the latest technologies. We ...highly appreciate our customers and use this approach in marketing to form solely relevant and high-quality proposals for an interested audience.

Testimonial By Vsevolod Plokhov
Zeta Marketing Platform testimonial

Alejandro Cremades

Forbes

A few years ago it took 16 different vendors to manage what Zeta today delivers through its marketing cloud in one solution. Testimonial By Alejandro Cremades
 

Stagwell Media Platform - Advertising - Very Large

Zeta Global Brings Athena by Zeta™ to Agencies, Putting Agentic AI at the Center of Every Marketing Decision

Zeta Global has expanded its AI-driven platform, Athena by Zetaâ„¢, to agencies, enabling them to leverage real-time intelligence for marketing decisions. Stagwell Media Platform is integrating Athen...a to enhance decision-making and performance across its operations, highlighting Athena's capabilities in optimizing marketing outcomes through AI-driven insights and precision measurement.

Read on →
 

OpenAI - Artificial Intelligence - Very Large

Zeta Global (ZETA) Jumps 11.6% After OpenAI Deal

San Francisco, USA

Zeta Global has secured an advertising deal with OpenAI, enhancing their partnership. OpenAI will use Zeta's solutions to manage its advertising operations, building on their previous collaboration t...o support Athena's development. This deal highlights Zeta's role in advancing conversational intelligence and marketing solutions.

Read on →
 

Athena AI And Marigold Progress Shape Zeta Global Growth Narrative

Zeta Global's Athena AI initiative secured its largest contract, while the Marigold acquisition exceeded revenue expectations. These developments led to raised revenue guidance for 2026, signaling co...nfidence in AI-driven marketing growth. Despite ongoing GAAP net losses, the company anticipates positive net income for the year, highlighting progress toward profitability.

Read on →

Global Medical Response - Hospital & Health Care - Large

Zeta Messaging helped Global Medical Response achieve 90% renewal rates with existing members. The Zeta Data Cloud identified new prospects likely to need GMR products. This partnership supported str...ong business growth. Zeta Marketing Platform enabled tailored, AI-driven experiences. Pam Cowan, National Marketing Director, credits Zeta for driving renewals and new business.

Ashley Furniture - Retail - Large

Ashley Furniture used the Zeta Marketing Platform to unify all their marketing data and partners in one place. This helped them improve their omnichannel strategy by bringing together search, social,... and TV. With everything in one ecosystem, they gained better insights for growth and retention. The unified platform also improved attribution for their campaigns. Zeta's AI-powered tools made their marketing more effective.

 

Carousel Casino Games - Entertainment - Small

Belgium

Zeta's AI-based audience segmentation helped Carousel Casino Games boost conversions by 65%. The company faced challenges with inefficient media spend and poor audience targeting. By using Zeta's pro...prietary scoring models, Carousel improved audience segmentation and real-time conversion prediction. This led to a 70% decrease in cost per lead and more effective marketing. Carousel attracted more players and increased average deposit values.

Zeta Marketing Platform: Overview

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Peers used Zeta Marketing Platform for engagement management and campaign management

Zeta Marketing Platform Competitors

Zeta Marketing Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (29)
Analytics

4.53/5

Read Reviews (33)
Custom Reports

4.50/5

Read Reviews (55)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (29)
Analytics

4.53/5

Read Reviews (33)
Custom Reports

4.50/5

Read Reviews (55)

Software Failure Risk Guidance

?

for Zeta Marketing Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Zeta Marketing Platform

Zeta Global Corp. News

Partnership

ZETA - Zeta Global Holdings Corp Class A News

Zeta Global and Palantir have formed a strategic partnership to develop a unified data and AI infrastructure aimed at revolutionizing marketing strategies. The collaboration will leverage Athena by Zetaâ„¢ to centralize AI in marketing decisions, enhancing data management and AI capabilities for future marketing innovations.

Executive

Zeta Global Holdings (ZETA) Refreshes Its Leadership Team With Two Senior Roles

Zeta Global Holdings has appointed Leah Pope as Chief Marketing Officer and promoted Candace Dean to Chief Communications Officer. These leadership changes aim to enhance Zeta's brand, market positioning, and communication strategy, aligning with its focus on AI-powered marketing and first-party data platforms.

Partnership

Zeta Global at Technology Leadership Forum 2026: growth, AI and scale

Zeta Global announced a partnership with Palantir, focusing on intelligence and analytics for existing U.S. commercial customers. This joint effort aims to leverage Zeta's Data Cloud and Palantir's capabilities to enhance data-driven decision-making. The partnership is expected to generate incremental revenue and includes defined revenue and joint win goals, highlighting a strategic collaboration for market expansion.

Executive

Zeta Global Appoints Leah Pope as Chief Marketing Officer to Lead Next ...

Zeta Global has appointed Leah Pope as Chief Marketing Officer and promoted Candace Dean to Chief Communications Officer. Pope, with experience from Salesforce and ActionIQ, will lead Zeta's global marketing efforts. Dean, who joined Zeta in 2024, will continue to oversee the company's communications strategy.

Zeta Global Corp. Profile

Company Name

Zeta Global Corp.

Company Website

https://zetaglobal.com/

HQ Location

Diamond District,, HAL Airport Road, ISRO Colony Domlur,, Bengaluru, Karnataka 560008, IN

Employees

251-500

Social

Financials

SERIES F