Zeta Marketing Platform Overview

Zeta Marketing Platform combines unique data identities with AI to provide personalized, omnichannel experiences for customer acquisition and retention. It enriches CRM data, predicts intent, and offers performance insights through a real-time portal.

Use Cases

Customers recommend Engagement Management, Campaign Management, Advertisement, as the business use cases that they have been most satisfied with while using Zeta Marketing Platform.

Other use cases:

  • Digital Marketing
  • Collaboration
  • Lead Management
  • Generation Of New Leads
  • Proposal & Quote Management
  • Training & Onboarding
  • Personalized Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zeta Marketing Platform.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Grow Market Share
  • Increase Average Basket Value
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
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Zeta Marketing Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Zeta Marketing Platform works with different mediums / channels such as E-Mail. Omnichannel. Website etc.

Zeta Marketing Platform's features include Personalization, and Recording. and Zeta Marketing Platform support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Zeta Marketing Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"A few years ago it took 16 different vendors to manage what Zeta today delivers through its marketing cloud in one solution." - Alejandro Cremades

Zeta Marketing Platform, Feathr, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zeta Marketing Platform

Top Industries

  • Marketing and Advertising
  • Consumer Goods
  • Automotive

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Zeta Marketing Platform is popular in Marketing And Advertising, Consumer Goods, and Automotive and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Zeta Marketing Platform Use Cases

What benefits does Zeta Marketing Platform offer for Engagement Management?

What makes Zeta Marketing Platform ideal for Campaign Management?

Why is Zeta Marketing Platform the best choice for Digital Marketing?

How does Zeta Marketing Platform facilitate Collaboration?

92 buyers and buying teams have used Cuspera to assess how well Zeta Marketing Platform solved their Customer Data Platform needs. Cuspera uses 497 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zeta Marketing Platform testimonial

Alejandro Cremades

Forbes

A few years ago it took 16 different vendors to manage what Zeta today delivers through its marketing cloud in one solution. Testimonial By Alejandro Cremades
Zeta Marketing Platform testimonial

Menno Damsté

Manager Digital and Data

Toyota

The test was so successful … It’s (now) an always-on campaign. Testimonial By Menno Damsté
Zeta Marketing Platform testimonial

Łukasz Wójcik

CMO

Mitsubishi

Zeta omnichannel solution is at the center of our marketing strategy—it makes all our channels perform better. Testimonial By Łukasz Wójcik
CUSTOMERS TESTIMONIALS
Zeta Marketing Platform testimonial

Alejandro Cremades

Forbes

A few years ago it took 16 different vendors to manage what Zeta today delivers through its marketing cloud in one solution. Testimonial By Alejandro Cremades
Zeta Marketing Platform testimonial

Menno Damsté

Manager Digital and Data

Toyota

The test was so successful … It’s (now) an always-on campaign. Testimonial By Menno Damsté
Zeta Marketing Platform testimonial

Łukasz Wójcik

CMO

Mitsubishi

Zeta omnichannel solution is at the center of our marketing strategy—it makes all our channels perform better. Testimonial By Łukasz Wójcik

Case Studies

Consumer Electronics

CASE STUDY Samsung

Zeta Marketing Platform helped Samsung use AI-based intent segmentation for their marketing. Samsung wanted to find high-intent buyers and reduce wasted ad spend. Zeta's AI scored audiences using rea...l-time website data and the Zeta Data Cloud. Samsung saw a 50% increase in click rates for direct orders, a 220% increase in add-to-cart actions, and a 33% increase in ROAS compared to classic segmentation. The campaign reached more engaged customers with personalized messages.

Consumer Goods

CASE STUDY General Mills

Zeta Marketing Platform helped General Mills increase ad revenue from their email newsletters. General Mills moved ad placements from the bottom to above the fold, following Zeta's advice. This chang...e led to a 26% increase in newsletter ad revenue and an 11% growth in high-value, bid-on impressions. Controlled tests showed no negative impact on subscriptions or engagement. General Mills rolled out the new ad unit across all major newsletters for better monetization.

Automotive

CASE STUDY Toyota

Zeta Marketing Platform helped Toyota boost car sales with AI-powered omnichannel engagement. Toyota struggled to turn website visits into dealer leads and needed better cross-channel marketing. Usin...g Zeta, Toyota matched unknown visitors to known identities and retargeted them across email, social, and display. Dealers combined DMS data with real-time behavior for a full customer view. This approach led to an 87% higher click-through rate and a 360% increase in conversion rate from existing website traffic.

Financial Services

CASE STUDY Sallie Mae

Zeta Marketing Platform helped Sallie Mae save over $1 million in technology licensing and agency costs. Sallie Mae needed to improve communication and audience segmentation as it expanded its educat...ion services. The company replaced outsourced lead generation with Zeta's self-service platform. This change increased speed to market by 95% and reduced the need for extra team members. Sallie Mae saw faster campaign launches and a lower total cost of ownership.

Consumer Goods

CASE STUDY Cozy Earth

Zeta Marketing Platform helped Cozy Earth boost their brand with a newsletter sponsorship strategy. Cozy Earth wanted to reach more travelers and grow their loungewear line. Zeta targeted travel, foo...d, and home newsletters with native ads. The campaign reached over 2.6 million unique subscribers. Cozy Earth saw a 10% lift in ROAS, a 0.45% CTR, and over 15,000 new site visits.

Consumer Goods

CASE STUDY The Farmer’s Dog

Zeta Marketing Platform helped The Farmer’s Dog improve customer acquisition. The challenge was high costs and low conversions from direct sales campaigns. Zeta shifted the focus to email nurturing a...nd trust-building. They used automatic discount codes and targeted email campaigns. This approach led to a 23% lower cost per acquisition and an 8% higher email conversion rate.

Video

Zeta Marketing Platform: Overview

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Peers used Zeta Marketing Platform for engagement management and campaign management

Zeta Marketing Platform Competitors

Zeta Marketing Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (29)
Analytics

4.53/5

Read Reviews (33)
Custom Reports

4.50/5

Read Reviews (55)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.53/5

Read Reviews (29)
Analytics

4.53/5

Read Reviews (33)
Custom Reports

4.50/5

Read Reviews (55)

Software Failure Risk Guidance

?

for Zeta Marketing Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Zeta Marketing Platform

Zeta Global Corp. News

Product

August Zeta Economic Index Shows Households Rebalancing, Not Retreating | Business

Zeta Global released the August 2025 Zeta Economic Index, highlighting U.S. consumer behavior trends. The index, powered by generative AI, shows households are rebalancing spending, with increased online engagement and new-mover signals. This indicates a stable macroeconomic environment, supported by back-to-school shopping.

Financial

Zeta Global's Q2 2025 Earnings: A High-Conviction Buy in the AI-Driven Martech Consolidation

Zeta Global reported a 40% revenue increase to $308.44 million in Q2 2025, driven by its AI-powered Zeta Marketing Platform. The company reduced its net loss by 54% and improved cash flow, projecting 25-26% revenue growth for the year. Zeta's strategic acquisitions and AI capabilities position it as a leader in the martech sector, with a focus on data integration and hyper-personalization.

Partnership

bitsensing, KAIST AVE Lab & ZETA Mobility Partner to Commercialize AI 4D Imaging Radar

Bitsensing, KAIST AVE Lab, and ZETA Mobility have partnered to commercialize AI-powered 4D imaging radar technology for the automotive sector. This collaboration will leverage bitsensing's radar hardware, KAIST's AI algorithms, and ZETA Mobility's automotive datasets to enhance radar performance for autonomous vehicles. The partnership aims to improve object detection and classification accuracy, crucial for autonomous driving safety and reliability.

Executive

Zeta Global Appoints Nate Yohannes as President of Zeta Data & AI Lab to Accelerate AI Innovation

Zeta Global has appointed Nate Yohannes as President of Zeta Data & AI Lab to drive AI innovation. Yohannes, with experience from Meta and Microsoft, will lead the lab's efforts to develop next-gen marketing technologies. This move underscores Zeta's commitment to advancing AI-driven marketing solutions and enhancing client outcomes.

Zeta Global Corp. Profile

Company Name

Zeta Global Corp.

Company Website

https://zetaglobal.com/

HQ Location

Diamond District,, HAL Airport Road, ISRO Colony Domlur,, Bengaluru, Karnataka 560008, IN

Employees

251-500

Social

Financials

SERIES F