ZaZaChat Overview
ZazaChat transforms customer interaction on websites through its live chat solution, driving tangible business outcomes. By integrating live chat, businesses can enhance customer engagement, leading to improved sales conversion rates. The platform is particularly effective for B2B marketing, eCommerce, and industries requiring regulatory compliance, such as financial services and ISO-certified companies. ZazaChat supports businesses in organizing sales leads efficiently and offers strategies for maximizing customer engagement using AI and automation. This tool is essential for businesses aiming to boost lead conversion and customer service experience, with practical applications across various sectors, including higher education and industrial services.
Use Cases
Customers recommend Helpdesk Management, Measuring Customer Satisfaction, Knowledge Management, as the business use cases that they have been most satisfied with while using ZaZaChat.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ZaZaChat.
ZaZaChat Use-Cases and Business Priorities: Customer Satisfaction Data
ZaZaChat works with different mediums / channels such as Website. Chat. and Mobile.
ZaZaChat's features include Ticketing, and Personalization. and ZaZaChat support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ZaZaChat analytics capabilities include Custom Reports, and Analytics.
Reviews
"...It was a great life saver when I was not always on the computer I was always able to respond to my clients through mobile chat feature and this level of satisfaction drove more customers to my website as time passes...." Peer review by Tina C, Implementation Consultant
ZaZaChat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zazachat can be easily implemented and configured on websites. It enhances customer support by providing real-time communication.
Popular Business Setting
for ZaZaChat
Top Industries
- Computer & Network Security
- Accounting
Popular in
- Small Business
ZaZaChat is popular in Computer & Network Security, and Accounting, and is widely used by Small Business,
ZaZaChat Customer wins, Customer success stories, Case studies
How does ZaZaChat address your Helpdesk Management Challenges?
How efficiently Does ZaZaChat manage your Measuring Customer Satisfaction?
What solutions does ZaZaChat provide for Knowledge Management?
What benefits does ZaZaChat offer for Competitive Intelligence?
How can ZaZaChat optimize your Engagement Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well ZaZaChat solved their Live Chat needs. Cuspera uses 403 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Peers used ZaZaChat for helpdesk management and measuring customer satisfaction
ZaZaChat Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for ZaZaChat
Overall Risk Meter
Top Failure Risks for ZaZaChat
ZazaChat, Inc. Profile
Company Name
ZazaChat, Inc.
Company Website
http://www.zazachat.com/HQ Location
Dubai Marina, 27th Floor, Dubai, UAE NA, AE
Employees
NA
Financials
PRIVATE
