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WebPresented CRM (WPCRM): Use-Cases, Insights and Reviews | 2025 Cuspera

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The Full Box CRM for Wholesale Distribution

AI Powered

WebPresented CRM (WPCRM) Overview

WPCRM is a Full Box CRM for wholesale distribution, fully integrated with the ERP. Real results are provided from existing data to match business processes.

Use Cases

Customers recommend Proposal & Quote Management, Competitive Intelligence, Campaign Management, as the business use cases that they have been most satisfied with while using WebPresented CRM (WPCRM).

Other use cases:

Relationship Management
Products & Pricelist Management
Measuring Customer Satisfaction
Generation Of New Leads
Rating And Review Management
Contact List Management
Contract Management

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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using WebPresented CRM (WPCRM).

Other priorities:

Acquire Customers
Improve Internal Communications

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WebPresented CRM (WPCRM) Use-Cases and Business Priorities: Customer Satisfaction Data

WebPresented CRM (WPCRM) works with different mediums / channels such as Mobile.

Reviews

"WPCRM has allowed our sales team to focus more time on the customer and made our service team more productive. It’s really the perfect “Swiss Army knife” all in one software tool and we love it!" - Kurt Anderson

WebPresented CRM (WPCRM), belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WebPresented CRM (WPCRM)

Top Industries

Consumer Services
Wholesale
Publishing

Popular in

Mid Market
Enterprise

WebPresented CRM (WPCRM) is popular in Consumer Services, Wholesale, and Publishing and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on WebPresented CRM (WPCRM) Use Cases

How does WebPresented CRM (WPCRM) address your Proposal & Quote Management Challenges?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well WebPresented CRM (WPCRM) solved their Marketing Automation needs. Cuspera uses 150 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Kurt Anderson VP of IT/Director of Operations Dalco	WPCRM has allowed our sales team to focus more time on the customer and made our service team more productive. It’s really the perfect “Swiss Army knife” all in one software tool and we love it! Testimonial By Kurt Anderson
Mark Granberry President Graphic Solutions Group	WPCRM has massively improved how we communicate with our customers. We are now confident that every customer communication is on the mark. Testimonial By Mark Granberry
WAXIE Sanitary Supply	WPCRM Quoting makes my job so much more efficient. I was able to send the quote to my customer while still sitting in her office! Just today, I quoted another customer in the parking lot walking into a meeting. I love it. Thank you for investing in efficiency and productivity. Testimonial By WAXIE Sanitary Supply

CUSTOMERS	TESTIMONIALS
Kurt Anderson VP of IT/Director of Operations Dalco	WPCRM has allowed our sales team to focus more time on the customer and made our service team more productive. It’s really the perfect “Swiss Army knife” all in one software tool and we love it! Testimonial By Kurt Anderson
Mark Granberry President Graphic Solutions Group	WPCRM has massively improved how we communicate with our customers. We are now confident that every customer communication is on the mark. Testimonial By Mark Granberry
WAXIE Sanitary Supply	WPCRM Quoting makes my job so much more efficient. I was able to send the quote to my customer while still sitting in her office! Just today, I quoted another customer in the parking lot walking into a meeting. I love it. Thank you for investing in efficiency and productivity. Testimonial By WAXIE Sanitary Supply

Case Studies

CASE STUDY Dalco

WPCRM helped Dalco's sales reps create quotes and orders from their mobile devices. Before, reps had to call inside sales for pricing and quotes, causing delays. With WPCRM's mobile quoting and ERP i...ntegration, reps accessed real-time pricing and inventory on the go. In six months, they created over $14 million in quotes and converted about 50% into orders. Dalco's team quickly adopted the tool, improving productivity and customer focus.

Wholesale

CASE STUDY Graphic Solutions Group (GSG)

WPCRM helped Graphic Solutions Group (GSG) solve problems with disconnected sales and marketing software. GSG used WPCRM to connect their phone system, ERP, and marketing tools in one place. The new ...system let them use customer data for targeted marketing and better sales decisions. GSG saw customer email opt-out rates drop from 10% to less than 0.5%. Sales and marketing teams now work together better and use data to improve results. WPCRM is tailored for the distribution industry, helping GSG grow and serve customers more effectively.

CASE STUDY Livingston & Haven

WPCRM helped Livingston & Haven move from internal systems to a CRM built for wholesale distribution. The company needed a CRM that matched their sales process and industry language. WPCRM worked clo...sely with Livingston & Haven to align the CRM with their sales training and business needs. The sales team found the system easy to use and quick to adopt. WebPresented provided strong support during the transition. WPCRM is now a key part of Livingston & Haven’s daily operations.

CASE STUDY First Supply

WPCRM helped First Supply improve their quoting process. The old system was slow and required manual updates. WPCRM added a grid view, stock availability in quotes, and automated document creation. T...he win rate for quotes jumped from 8% to 34.5%. Employees saved hours each day. The branch became a top performer in the company.

CASE STUDY Specialty Products and Insulation (SPI)

WPCRM helped Specialty Products and Insulation (SPI) solve sales challenges. SPI needed better communication, centralized data, improved reporting, and faster quoting. WPCRM gave SPI one place for al...l customer data and real-time quoting. Sales reps saw a 106% increase in total interactions. SPI reached an 89.3% adoption rate with over 250 users. The CRM made sales easier and helped SPI grow.

CASE STUDY Electrical Equipment Company (EECO)

WPCRM helped Electrical Equipment Company (EECO) fix their CRM problems. EECO struggled with poor sales data visibility and a hard-to-use CRM. WPCRM gave executives and sales reps clear dashboards an...d easy access to sales data. Sales reps now use personalized tools to manage complex and simple deals. The new CRM made admin work faster and gave instant feedback on sales performance. EECO values WPCRM’s focus on the distribution industry and the partnership that helps them grow.

George Temple: GSG | WPCRM Customer Testimonial

Peers used WebPresented CRM (WPCRM) for proposal & quote management and competitive intelligence

WebPresented CRM (WPCRM) Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.40/5 ★ Read Reviews (7)
Analytics	4.73/5 ★ Read Reviews (23)
Custom Reports	4.43/5 ★ Read Reviews (19)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.40/5 ★ Read Reviews (7)
Analytics	4.73/5 ★ Read Reviews (23)
Custom Reports	4.43/5 ★ Read Reviews (19)

Software Failure Risk Guidance

for WebPresented CRM (WPCRM)

Top Failure Risks for WebPresented CRM (WPCRM)

WebPresented LLC News

Product 06/08/2025

From Data to Deals: How Distributors Use CRM and Attribution to Drive Revenue Growth

WebPresented highlights the importance of CRM and attribution in the distribution industry. Using AI-powered CRM tools like WPCRM's Plaimaker, distributors can gain insights into customer interactions and improve quote conversion rates. This approach helps protect revenue, reduce onboarding costs, and lower sales rep turnover by providing actionable insights and streamlining sales processes.

Product 24/04/2025

Go Beyond Standard Reporting with Custom Dimensions for Distributors

WebPresented has launched Custom Dimensions for Distributors, a new reporting feature in WPCRM. This enhancement allows distributors to define and analyze data by custom criteria, such as product groups or customer segments. The feature supports smarter, faster decision-making and enables actionable analytics for sales, marketing, and executive teams in distribution-focused industries.

Executive 02/12/2024

Christalyn Duff joins WebPrented

Christalyn Duff joins WebPresented as a UI/UX Designer, bringing 15 years of design experience to enhance user-centered design for their software products.

Awards 15/10/2024

WebPresented Wins Technology Partner of the Year Award for the Americas from Dotdigital!

WebPresented has been awarded Dotdigital's Technology Partner of the Year for the Americas in 2024, recognizing their innovation and collaboration in CRM and marketing automation.

WebPresented LLC Profile

Company Name

WebPresented LLC

Company Website

https://webpresented.com/

HQ Location

Columbus, OH

Employees

11-50

Social

Financials

PRIVATE