Yoyo Overview
This is a summary of the comprehensive capabilities and benefits of Yoyo based on over 130 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Yoyo, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Yoyo is right for your needs? Our Cuspera AI engine can evaluate how Yoyo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Yoyo supports business activities such as:
- Engagement Management
- Campaign Management
- Identify Target Customers
- Redemption Management
- Customise Loyalty Program
Yoyo can help you with many business goals, such as Acquire Customers, Increase Average Basket Value, Increase Sales & Revenue, Enhance Customer Relationships, and Increase Customer Life Time Value. It can help manage these activities if you use Offline Point Of Sale and Mobile for these needs. As a solution, Yoyo's capabilities include Rewards, and Gamification.
Yoyo Restaurants Vertical is its biggest customer base.
Reviews
"A great business, great team and great tech stack makes them the go-to option in their space! " - Michael Emanuel
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Yoyo solved their Customer Loyalty Management needs. Cuspera uses 130 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Acquire Customers and Increase Average Basket Value are the most popular business priorities peers achieved using Yoyo.
Use Cases
Peers recommend Engagement Management , Campaign Management , Identify Target Customers , as the business use cases that they have been most satisfied while using Yoyo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.55/5 ★ |
"...Understand your customers, not just through our data insights, but by engaging with them and getting direct feedback. ..." YoyoWallet |
| engaging and following up |
4.49/5 ★ |
"...How Yoyo Pro helped Caffè Nero to attract, engage, retain and grow their customer base through increased transactions and app registrations...." Case Study Caffe Nero |
| Campaign Management |
4.32/5 ★ |
"...Caff Nero and Yoyo launched a first-of-its-kind post- transactional marketing campaign, which rewarded Caff Nero app customers with prizes every time they bought their usual hot drinks. ..." Case Study Caffe Nero |
| Identify Target Customers with Offline and Point Of Sale |
3.99/5 ★ |
"...Identify, target and up-sell slipping customers and get them back in-store with a unique reward that makes you top of mind. ..." YoyoWallet |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.55/5 ★ |
"...Understand your customers, not just through our data insights, but by engaging with them and getting direct feedback. ..." YoyoWallet |
|
| engaging and following up |
4.55/5 ★ |
| Campaign Management |
4.32/5 ★ |
"...Caff Nero and Yoyo launched a first-of-its-kind post- transactional marketing campaign, which rewarded Caff Nero app customers with prizes every time they bought their usual hot drinks. ..." Case Study Caffe Nero |
|
| Identify Target Customers with Offline and Point Of Sale |
3.99/5 ★ |
"...Identify, target and up-sell slipping customers and get them back in-store with a unique reward that makes you top of mind. ..." YoyoWallet |
|
11+ more Business Use Cases
Our AI advisor, Wyz, harnessed 130 insights from peers and experts to help you assess how these Yoyo use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A great business, great team and great tech stack makes them the go-to option in their space! Testimonial By Michael Emanuel |
|
Yoyo has captured the essence of how to engender loyalty with me as a consumer. Testimonial By Jonathan Wood |
|
Yoyo is helping us remain viable and stay ahead of the curve in business. Testimonial By Al Overton |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Michael Emanuel Consumer Technology Executive famous brands limited |
A great business, great team and great tech stack makes them the go-to option in their space! Testimonial By Michael Emanuel |
|
Jonathan Wood SVP: Consumer Application mastercard |
Yoyo has captured the essence of how to engender loyalty with me as a consumer. Testimonial By Jonathan Wood |
|
Al Overton Director Planet Organic |
Yoyo is helping us remain viable and stay ahead of the curve in business. Testimonial By Al Overton |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study SalatsjoppanRead More |
|
Case Study Planet OrganicRead More |
|
Case Study Caffe NeroRead More |
Popular Business Setting
for Yoyo
Top Industries
- Restaurants
- Food & Beverages
- Retail
Popular in
- Mid Market
- Enterprise
Peers used Yoyo to Acquire customers and Increase average basket value
Peer and Expert Opinion on Features
for Yoyo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (15) |
| Gamification | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (15) |
| Gamification | Read Reviews (15) |
IT and Other Capabilities
for Yoyo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2) |
| Data Import | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (2) |
| Data Import | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (17) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for Yoyo
Top Failure Risks for Yoyo
Vendor Profile Details
Company Name
Yoyo
Company Website
https://yoyogroup.com/HQ Location
London, UK
Employees
51-100
Social
Financials
SERIES C
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