vyn Platform Overview

Vyn platform transforms data quality to simplify workflows and drive actions. SmartVideoNotes are captured by asking the right questions to field teams in a minute or less.

Use Cases

Customers recommend Workflow Management, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using vyn Platform.

Other use cases:

  • Lead Analytics
  • Public Relations
  • Competitive Intelligence
  • Collaboration
  • Forecasting
  • Customer Feedback Management
  • Coaching
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using vyn Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
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vyn Platform Use-Cases and Business Priorities: Customer Satisfaction Data

vyn Platform works with different mediums / channels such as Offline. Phone Calls. Events etc.

vyn Platform's features include Capture Information. and vyn Platform support capabilities include AI Powered, 24/7 Support, Email Support, etc. also vyn Platform analytics capabilities include Analytics, and Custom Reports.

Comprehensive Insights on vyn Platform Use Cases

What solutions does vyn Platform provide for Workflow Management?

How can vyn Platform optimize your Engagement Management Workflow?

How can vyn Platform optimize your Public Relations Workflow?

19 buyers and buying teams have used Cuspera to assess how well vyn Platform solved their business needs. Cuspera uses 175 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Utilities

CASE STUDY Wales & West Utilities

Vyn SmartVideoNotes helped Wales & West Utilities digitize new connection requests and customer complaints. The company faced delays and high costs from in-person site surveys. With SmartVideoNotes, ...customers shared site details through guided videos, allowing quotes to be issued quickly without travel. This saved 70% of site visits and over £9,500 in survey costs in one month. Customer satisfaction scores rose from 8.24 to 9.29 in six months.

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Utilities

CASE STUDY a multinational energy provider

Vyn SmartVideoNotes helped a multinational energy provider enable digital self-audit for field engineers. The company struggled with paper-based job cards and needed a digital solution to improve eff...iciency. Vyntelligence allowed engineers to record completed jobs with video, making job completion cards digital and easy to review. All engineers were onboarded in 3 weeks, giving the company real-time insights and better workflow. The solution identified upsell opportunities worth over €550,000 from boiler replacement data.

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Utilities

CASE STUDY major UK gas provider

Vyn AI SmartVideoNotes helped a major UK gas provider speed up new gas connection quotes. The company faced slow project timelines, high costs from wasted site visits, and long customer wait times. W...ith Vyn AI SmartVideoNotes, they cut time to quote by up to 78%. They saved up to 70% of site visits. Surveyors now spend less time on paperwork and more time with customers. The provider saw big cost savings and better customer service.

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Oil & Energy

CASE STUDY Renewable Energy Multinational

Vyntelligence helped a renewable energy multinational do remote quality assurance and quality control for onshore wind construction. The company had trouble scaling audits as projects grew and expert...s were limited. Vyntelligence let field teams do video self-audits, and remote auditors reviewed work quickly. After using Vyntelligence, the company did 100% of site inspections remotely. They saved time, cost, and reduced travel. Vyntelligence was set up in under 4 weeks across many sites.

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Utilities

CASE STUDY a multinational energy company

Vyntelligence helped a multinational energy company improve vehicle safety checks. The company wanted a standard process and better data for inspections. Vyntelligence used video inspections and AI t...o spot faults and create audit records. In just 6 weeks, auditors found 5 times more potential safety incidents. The solution made inspections faster and more reliable.

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Utilities

CASE STUDY United Utilities

Vyntelligence helped United Utilities improve their new connections process. United Utilities wanted to make it easier for customers to explain site status and issues. They used Vyn to let customers ...do guided self-surveys with digital video, reducing the need for appointments. As a result, 100% of customers rated the service as good or excellent. Customer satisfaction increased, and all customers said they would reuse the service. United Utilities also saved 2,500 hours of administrative time.

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lightning

Peers used vyn Platform for workflow management and conference call management

vyn Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (8)
Analytics

4.14/5 ★

Read Reviews (43)
Custom Reports

3.99/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.85/5 ★

Read Reviews (8)
Analytics

4.14/5 ★

Read Reviews (43)
Custom Reports

3.99/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for vyn Platform

Top Failure Risks for vyn Platform

vyn News

Partnership

Cornerstone partners with Vyntelligence on AI to accelerate network delivery - IOT Insider

Cornerstone and Vyntelligence have formed a partnership to enhance network delivery using AI. Cornerstone, a UK mast operator, will deploy Vyntelligence's AI platform to accelerate mobile network roll-outs, reduce audit costs, and improve safety across its sites. The AI-driven system will provide remote oversight and automate site audits, enhancing efficiency and safety.

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Customer

Cornerstone Becomes the First UK Towerco to Adopt Vyntelligence AI Platform for Faster, Safer Site Delivery - News By Wire

Cornerstone Becomes the First UK Towerco to Adopt Vyntelligence AI Platform for Faster, Safer Site Delivery - News By Wire

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Partnership

Northumbrian Water and Vyntelligence partner to achieve total asset optimisation with video intelligence - Water Magazine

Vyntelligence has expanded its partnership with Northumbrian Water to enhance asset optimization using video intelligence. This collaboration will integrate Vyntelligence's video-based AI technology into Northumbrian Water's operations, focusing on predictive maintenance and resource allocation. The partnership aims to address workforce challenges and data fragmentation in the UK water industry, leveraging video intelligence for improved asset management and operational efficiency.

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Customer

Gigaclear becomes the first retail fibre provider to harness Vyntelligence AI technology - Total Telecom

Gigaclear becomes the first retail fibre provider to harness Vyntelligence AI technology - Total Telecom

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vyn Profile

Company Name

vyn

Company Website

https://vyntelligence.com/

HQ Location

35 Praed Street, London, England GB

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