Upland Rant & Rave Overview
Upland Rant & Rave's software enhances customer engagement by capturing customer feedback and emotions. Global brands transform their CX with these insights.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Coaching, as the business use cases that they have been most satisfied with while using Upland Rant & Rave.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Upland Rant & Rave.
Upland Rant & Rave Use-Cases and Business Priorities: Customer Satisfaction Data
Upland Rant & Rave's features include Dashboard, and Embedded Survey Forms. and Upland Rant & Rave support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Upland Rant & Rave analytics capabilities include Analytics, and Custom Reports.
Reviews
"From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do." - Greg Reed
Peer review evidence (same sources as the product rating summary)
"...Fortnum & Mason implemented the Rant & Rave Platform to capture guest satisfaction and NPS on a consistent, continual basis...." Case Study Fortnum & Mason
"...With real-time insight we’re able to put the customer at the heart of our business, while engaging our colleagues and delivering on our objectives...." Testimonial by Lisa Hulme-Vickerstaff, Customer Insights Manager, Lowell
"...This provides opportunities to self-coach along the way, in real-time...." Case Study Scottish Water
Upland Rant & Rave, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Upland Rant & Rave
Top Industries
- Utilities
- Financial Services
- Insurance
Popular in
- Enterprise
Upland Rant & Rave is popular in Utilities, Financial Services, and Insurance and is widely used by Enterprise,
Upland Rant & Rave Customer wins, Customer success stories, Case studies
What makes Upland Rant & Rave ideal for Collecting Feedback?
How can Upland Rant & Rave enhance your Engaging Conversational Surveys process?
How efficiently Does Upland Rant & Rave manage your Coaching?
11 buyers and buying teams have used Cuspera to assess how well Upland Rant & Rave solved their Customer Feedback Management needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. Testimonial By Greg Reed |
|
Upland Rant & Rave enables us to connect with our customers, turning their real-time feedback into actionable insight. Not only have we seen brilliant engagement from our employees, but we’re also able to close the loop with our customers. The Platform has already brought tremendous value to our bu...siness in the UK and we’re looking forward to seeing that roll out globally. |
|
|
Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the customer at the heart of our business, while engaging... our colleagues and delivering on our objectives. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Greg Reed Chief Executive Officer HomeServe |
From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. Testimonial By Greg Reed |
|
John Patterson Vice President of Customer Experience Sage |
Upland Rant & Rave enables us to connect with our customers, turning their real-time feedback into actionable insight. Not only have we seen brilliant engagement from our employees, but we’re also able to close the loop with our customers. The Platform has already brought tremendous value to our bu...siness in the UK and we’re looking forward to seeing that roll out globally. |
|
Lisa Hulme-Vickerstaff Customer Insights Manager Lowell |
Upland Rant & Rave has transformed our approach to customer feedback by giving us actionable insight across the business that positively impacts not only our customers, but our clients and colleagues. With real-time insight we’re able to put the customer at the heart of our business, while engaging... our colleagues and delivering on our objectives. |
Peers used Upland Rant & Rave for Collecting feedback and Engaging conversational surveys
Upland Rant & Rave Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Upland Rant & Rave
Overall Risk Meter
Top Failure Risks for Upland Rant & Rave
Upland Software, Inc. News
Upland Software Earns 43 Badges in G2's Summer 2026 Market Reports
Upland Software earned 43 badges in G2's Summer 2026 Market Reports, highlighting the impact of its AI-powered solutions like Upland Panviva and Upland RightAnswers. These accolades reflect customer satisfaction and the effectiveness of Upland's products in delivering AI-driven results.
Upland Software Reports First Quarter 2026 Financial Results
Upland Software announced its financial results for the first quarter of 2026.
Upland Software Q1 revenue falls 24%, guides 2026
Upland Software reported a 24% decline in Q1 2026 revenue to $48.7 million, primarily due to 2025 divestitures. Despite the drop, the company exceeded guidance midpoints for revenue and Adjusted EBITDA, and introduced new AI-powered products like the Upland BA Insight Platform and AI Conversational Search for Upland Panviva Sidekick. Upland also expanded its customer base, adding 107 new customers and enhancing relationships with 189 existing ones.
Upland Software to Release First Quarter 2026 Financial Results on May ...
NR Reason: The article is about the schedule for Upland Software's financial results announcement, which fits the "Financial" category, but the specific details of the financial results are not provided.
Upland Software, Inc. Profile
HQ Location
Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788
Employees
251-500
Social
Financials
PRIVATE
