Upland Rant & Rave Overview
Upland Rant & Rave's software enhances customer engagement by capturing customer feedback and emotions. Global brands transform their CX with these insights.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Coaching, as the business use cases that they have been most satisfied with while using Upland Rant & Rave.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Upland Rant & Rave.
Upland Rant & Rave Use-Cases and Business Priorities: Customer Satisfaction Data
Upland Rant & Rave's features include Dashboard, and Embedded Survey Forms. and Upland Rant & Rave support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Upland Rant & Rave analytics capabilities include Analytics, and Custom Reports.
Reviews
"Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importan...ce of capturing customer emotion in the moments that matter, even from those customers who don’t purchase." - Zia Zareem-Slade
Upland Rant & Rave, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Upland Rant & Rave
Top Industries
- Utilities
- Financial Services
- Insurance
Popular in
- Enterprise
Upland Rant & Rave is popular in Utilities, Financial Services, and Insurance and is widely used by Enterprise,
Comprehensive Insights on Upland Rant & Rave Use Cases
What solutions does Upland Rant & Rave provide for Collecting Feedback?
What benefits does Upland Rant & Rave offer for Engaging Conversational Surveys?
How does Upland Rant & Rave facilitate Coaching?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Upland Rant & Rave solved their Customer Feedback Management needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importance of capturing customer emotion in the moments th...at matter, even from those customers who don’t purchase. |
|
As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and confident in their ability to deliver. Even though th...e Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. |
|
From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. Testimonial By Greg Reed |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zia Zareem-Slade Director of Customer Experience Fortnum & Mason |
Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importance of capturing customer emotion in the moments th...at matter, even from those customers who don’t purchase. |
|
Brian Henderson Customer Experience Team Leader Scottish Water |
As a company that prides itself on offering first class customer engagement platforms, it’s no surprise that Upland Rant & Rave really do practice what they preach – their customer service is outstanding, and we’ve always felt 100% supported and confident in their ability to deliver. Even though th...e Product is clearly impressive, Upland Rant & Rave aren’t complacent with this. They have, and continue to put a massive focus on new innovations, and actively engage us in this process, which highlights that their customers’ needs are at the heart of Rant & Rave’s future. |
|
Greg Reed Chief Executive Officer HomeServe |
From the frontline to the boardroom, we’ve seen brilliant engagement with the Rant & Rave Platform. The feedback we capture is invaluable in helping us to ensure we put the customer at the heart of everything we do. Testimonial By Greg Reed |
Case Studies
CASE STUDY Trane Technologies
CASE STUDY Nestlé
CASE STUDY HomeServe
CASE STUDY Boone Newspapers Inc.
CASE STUDY Sage
CASE STUDY DRA Global
Peers used Upland Rant & Rave for Collecting feedback and Engaging conversational surveys
Upland Rant & Rave Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (54) |
| Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Upland Rant & Rave
Overall Risk Meter
Top Failure Risks for Upland Rant & Rave
Upland Software, Inc. News
Upland Software Earns 68 Badges in G2s Summer 2025 Market Reports - Nasdaq
Upland Software earned 68 badges in G2's Summer 2025 market reports, showcasing strong performance across its AI-powered knowledge management solutions. Products like Upland Panviva, Upland RightAnswers, and Upland Qvidian received multiple recognitions, highlighting their value in optimizing knowledge management and automating content workflows. These accolades reflect Upland's impact on enterprise organizations, enhancing customer experiences and ensuring compliance.
Upland Software to Release Fourth Quarter 2024 Financial Results on March 12, 2025
Upland Software will release its fourth quarter 2024 financial results on March 12, 2025, followed by a conference call and webcast.
Upland Software Earns 75+ Badges in G2 Winter 2025 Market Reports
Upland Software Earns 75+ Badges in G2 Winter 2025 Market Reports
Upland Software Expands Cloud Fax Partnership with Konica Minolta in Major Tech Integration Deal
Upland Software strengthens its cloud fax services by partnering with Konica Minolta for a significant technology integration.
Upland Software, Inc. Profile
HQ Location
Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788
Employees
251-500
Social
Financials
PRIVATE
