Latest Product Updates and Feature Enhancements on Twilio Programmable Voice
Twilio's Strategies for Secure AI Scaling and Risk Mitigation - WebProNews
Twilio outlines strategies for secure AI scaling, focusing on data governance, compliance with regulations like GDPR, and zero-trust architectures. The company emphasizes partnerships and talent trai...ning to mitigate risks and foster innovation. Twilio's approach includes integrating AI with existing security frameworks and leveraging partnerships to enhance security ecosystems, demonstrating its commitment to secure AI deployment across various sectors.
Launch WhatsApp faster with Twilio: Senders API GA, plus Typing Indicators, Flows, and a smoother ISV experience
Twilio has announced the general availability of its WhatsApp Senders API, enhancing WhatsApp integration for businesses. This API allows for programmatic creation and management of WhatsApp senders,... improving onboarding and scalability. Additional features include Typing Indicators and WhatsApp Flows, which enhance customer engagement and experience. These updates aim to streamline operations for enterprises and ISVs, offering a comprehensive platform for managing communications across multiple channels.
Integrate Twilio Flex and Microsoft Dynamics 365 with Zing
Integrate Twilio Flex and Microsoft Dynamics 365 with Zing
Twilio: It's Too Soon For An Upgrade (NYSE:TWLO) | Seeking Alpha
Twilio has introduced a suite of new features aimed at enhancing customer data management for small businesses. These tools include Granular Observability, a centralized Alerting Hub, expanded APIs, ...and Auto-Instrumentation, all designed to improve data integrity and operational efficiency. The updates aim to empower small businesses with real-time, reliable data to drive customer engagement and improve interaction quality.
Twilio Unveils Advanced Tools for Enhanced Customer Data Management
Twilio has launched new features to enhance customer data management for small businesses. These include Granular Observability, a centralized Alerting Hub, expanded APIs, and Auto-Instrumentation. T...hese tools aim to improve data integrity, streamline alert management, and reduce dependency on developers, thereby enhancing customer engagement and operational efficiency.
Twilio unveils advanced tools for better customer data management | Cita Directa
Twilio has introduced a suite of advanced tools aimed at enhancing customer data management for small and medium-sized businesses. These tools include granular observability, a centralized alerting h...ub, an expanded API, and automated instrumentation. They are designed to improve data integrity, streamline alert management, and allow non-technical users to efficiently manage data tasks, ultimately enhancing customer engagement and satisfaction.
Twilio brings to market fresh set of customer engagement features - Mi3
Twilio has launched a new suite of customer engagement features, enhancing its platform with Granular Observability, a centralised Alerting Hub, expanded APIs, and Auto-Instrumentation. These tools a...im to improve customer data infrastructure, offering secure and seamless experiences. The updates are designed to help enterprises build trusted, transformative customer relationships using Twilio Segment.
Twilio cements its vision of becoming a unified AI-powered platform provider - Omdia
Twilio, at its recent analyst summit, highlighted its strategy to unify contextual data, communications, and AI into a cohesive enterprise engagement platform. This move aims to optimize and personal...ize digital interactions, reinforcing Twilio's commitment to becoming a leading AI-powered platform provider.
Twilio Announces Global Availability Of RCS Services, Encourages Interactive And Safe ...
Twilio has launched its Rich Communication Services (RCS) globally, enhancing business interactions with feature-rich, verified messaging. This service, integrated with Twilio's platform, allows bran...ds to send interactive messages, improving customer engagement and trust. The launch, supported by Google, marks a significant shift in business communication, offering a seamless, secure channel for various customer interactions.
Compliance Toolkit: AI-powered support for SMS compliance
Twilio has launched the Compliance Toolkit, an AI-powered solution in public beta, designed to help businesses manage SMS compliance with regulations like the TCPA. The toolkit proactively detects po...tential regulatory violations, such as messaging during quiet hours or sending to opted-out recipients, and offers features like consent management and message categorization. This product aims to simplify compliance for Twilio's SMS customers, allowing them to focus on business growth.
Connect the OpenAI Realtime SIP Connector with Twilio Elastic SIP Trunking
Connect the OpenAI Realtime SIP Connector with Twilio Elastic SIP Trunking
Build an AI Voice Assistant with Twilio Voice, OpenAIs Realtime API, and Python
Twilio has released a tutorial on building an AI voice assistant using Twilio Voice, OpenAI's Realtime API, and Python. The project involves setting up a Twilio Media Stream server to process audio f...rom phone calls, utilizing OpenAI's API for real-time responses. This integration enables fluid AI conversations, enhancing user interaction with speech-to-speech functionality.
Twilio Announces General Availability of Rich Communication Services (RCS) to Transform Business Messaging with Branded, Interactive Experiences
Twilio Announces General Availability of Rich Communication Services (RCS) to Transform Business Messaging with Branded, Interactive Experiences
Twilio Announces General Availability of Rich Communication Services to Transform ...
Twilio has announced the global availability of its Rich Communication Services (RCS), enhancing business messaging with branded, interactive features. This service allows brands to send verified mes...sages with rich media, improving customer trust and engagement. Existing Twilio customers can upgrade without code changes, while new customers can integrate SMS and RCS through a single API. The service is available across 20+ countries and 55+ carriers.
RCS is now generally available: Increase engagement and ROI with zero code changes
Twilio has made Rich Communication Services (RCS) generally available, enhancing customer engagement with no code changes needed. RCS offers rich messaging features like verified senders and interact...ive content, improving response rates and customer trust. Twilio's platform allows seamless integration of RCS into existing messaging services, supporting SMS, MMS, and WhatsApp fallback, and is available in 22 countries.
Server - Side Tracking : What Is It , and How Does It Impact Privacy Compliance ? | Osano
TVEyes has expanded its Ad Intelligence Solutions to Canada and the UK, enhancing ad discovery, tracking, and filtering capabilities. The solutions, available via the Insight platform and Ad Intellig...ence API Suite, allow clients to monitor over 1.3 million TV ad placements daily, distinguishing between paid and earned media. This expansion aims to provide more efficient ad monitoring and analysis for marketing and PR teams.
Integrate a Twilio-Powered IVR or Virtual Agent with Cisco Unified Contact Center Enterprise
Twilio has released a blueprint for integrating its cloud-based IVR and AI-powered virtual agents with Cisco Unified Contact Center Enterprise (UCCE). This solution allows enterprises to enhance cust...omer experiences by automating interactions and efficiently routing calls without disrupting existing systems. The integration supports advanced features like speech recognition and secure transactions, leveraging Twilio's Voice, Studio, and Virtual Agent capabilities.
Twilio Inc (TWLO) Unveils New Innovations to Enhance Customer Engagement - GuruFocus
Twilio has launched new features, including Event Triggered Journeys, Data Residency for Email (EU), and WhatsApp Business Calling, to enhance customer engagement. These innovations, released on Octo...ber 25, 2023, aim to improve personalization, security, and compliance, positioning Twilio as a leader in customer engagement solutions.
Twilio Expands Platform Capabilities with General Availability of Real-Time Personalization ...
Twilio has announced the general availability of several platform enhancements, including Event Triggered Journeys in Twilio Engage, Data Residency for Email in Europe, and WhatsApp Business Calling.... These updates aim to enhance real-time personalization, data control, and customer engagement, leveraging AI and data integration. Twilio Segment's architecture supports dynamic customer interactions and compliance with regional data regulations.
Twilio : Unveils Next-Generation Customer Engagement Platform Built for an AI - MarketScreener
Twilio has launched a next-generation customer engagement platform designed to leverage artificial intelligence and data-driven APIs. The new platform integrates SMS, voice, and email channels, enabl...ing businesses to deliver personalized, real-time customer interactions at scale. Twilios latest release aims to enhance automation, improve customer insights, and streamline omnichannel communication for enterprise users.
Regulatory and Compliance Corner: Q2 2025
Twilio outlines new global telecom regulations for Q2 2025, highlighting stricter fraud prevention and compliance requirements. Key updates include international call and message blocking, mandatory ...sender ID registries in Ireland, Spain, and Australia, and enhanced KYC standards in the US and UK. Twilio advises ISVs and enterprise customers to register sender IDs and adapt to evolving compliance demands.
Twilio Unveils Next-Generation Customer Engagement Platform Built for an AI- and Data-Powered World at SIGNAL 2025
Twilio introduced its next-generation customer engagement platform at SIGNAL 2025, featuring advanced AI and data-driven capabilities. Key updates include enhanced Customer Data Platform (CDP) featur...es, new conversational AI tools, trusted communications channels, and intelligent compliance solutions. These innovations aim to boost personalization, security, compliance, and ROI for Twilios 335,000+ active customer accounts and over 10 million developers.
Twilio Unveils Next-Generation Customer Engagement Platform Built for an AI and Data-Powered World at SIGNAL 2025 - Yahoo Finance
Twilio introduced its next-generation Customer Engagement Platform at SIGNAL 2025, integrating advanced AI and data capabilities to help businesses deliver personalized, real-time customer experience...s across SMS, voice, and email. The platform features new AI-powered tools for customer journey orchestration, improved data unification, and enhanced analytics, aiming to drive higher engagement and conversion rates for enterprise users.
Introducing Conversational Intelligence: Unlock unified AI understanding across Voice, Messaging & Virtual Agents
Twilio has launched Conversational Intelligence, a new AI-powered solution that unifies customer interaction data from voice, messaging, and virtual agents. The platform uses advanced natural languag...e understanding to deliver real-time insights, helping businesses improve customer engagement and operational efficiency. Conversational Intelligence integrates seamlessly with Twilios communication APIs across channels like SMS, chat, and voice.
Twilio SIGNAL 2025: Building customer experiences in the age of AI
Twilio announced new customer engagement solutions at its SIGNAL event in So Paulo. Key updates include advanced AI-powered tools for personalized messaging, enhanced omnichannel communication featur...es, and improved integration capabilities for enterprise clients. These innovations aim to help businesses deliver seamless, data-driven customer experiences across digital channels.
Building the Next Generation of Journeys
Twilio has launched a redesigned Journeys architecture within Twilio Engage, enabling real-time, event-triggered customer journeys. This update empowers businesses to deliver highly personalized mess...aging for scenarios like shopping cart abandonment and financial services, without heavy engineering effort. The new capabilities enhance customer engagement and support advanced B2C and B2B personalization use cases.
Deliver Human-Like AI Voice Experiences with ConversationRelay
Twilio has launched ConversationRelay, now generally available for developers. This new product enables easy integration of advanced voice capabilities into AI applications. ConversationRelay feature...s high-quality speech-to-text and text-to-speech, supports multiple providers, and is designed for seamless, human-like conversational flow. It targets use cases in customer support and retail, enhancing customer engagement and experience.
Real Time Photorealistic AI Powered Customer Experiences with Twilio Video, Deepgram, OpenAI and HeyGen
Twilio has introduced the Twilio Video AI Avatar Experience, integrating Twilio Video with HeyGen, Deepgram, and OpenAI. This solution enables businesses to deliver real-time, photorealistic AI-power...ed customer interactions through high-quality video streaming. The integration aims to enhance customer engagement by combining lifelike avatars, advanced speech recognition, and conversational AI.
$ twilio update: Content Template Builder
Twilio has launched the Content Template Builder, enabling unified creation and management of message templates for SMS, email, and other channels. The tool features pre-built templates, dynamic cont...ent insertion, and compliance controls to streamline customer communications and enhance engagement.
Update to FCCs SMS Opt-Out Keywords
Twilio provides a range of communication products, including SMS, voice, video, and email services, as well as tools for authentication and customer engagement. The update involves changes to FCC's S...MS opt-out keywords, impacting how Twilio's messaging services operate.
Twilio Introduces Generative Customer Operators to Pull Insights from Customer Calls
Twilio introduces Generative Customer Operators to extract insights from customer calls, enhancing its product offerings.
Twilio Launches Customer Engagement Platform Availability in AWS Marketplace Through Carahsoft
Twilio has launched its Customer Engagement Platform on the AWS Marketplace through Carahsoft, expanding its availability and accessibility.
Carahsoft integrates Twilio's customer engagement platform into AWS Marketplace
Carahsoft has integrated Twilio's customer engagement platform into the AWS Marketplace, enhancing accessibility for users.
Twilio Launches Customer Engagement Platform Availability in AWS Marketplace Through Carahsoft
Twilio has launched its Customer Engagement Platform in the AWS Marketplace through Carahsoft.
Strategic Partnerships and Integrations of Twilio Programmable Voice
Infiflex Expands Global Reach by Joining the Twilio Partner Network - EIN Presswire
Infiflex has joined the Twilio Partner Network as an Independent Software Vendor and Implementation Partner. This collaboration enables Infiflex to integrate Twilio's communication APIs with its own ...solutions, enhancing customer engagement for SMBs and midmarket companies. The partnership aims to provide enterprise-grade communication tools, including programmable voice, SMS, and messaging APIs, to simplify technology for businesses.
Vodafone Spanien und Twilio gehen Partnerschaft ein, um Unternehmen in ... - standard-journal.com
Twilio has expanded its partnership with Vodafone Spain to provide Spanish businesses with secure and interactive Rich Communication Services (RCS) messaging. This collaboration aims to enhance custo...mer interactions through rich, interactive, and secure communication channels.
Build Multimodal Conversational AI Experiences with Twilio and the OpenAI Realtime API
Twilio and OpenAI have collaborated to integrate OpenAI's Realtime API with Twilio's Voice API, enabling the creation of advanced multimodal conversational AI experiences. This integration allows dev...elopers to build AI voice assistants with enhanced capabilities like sentiment analysis and live translation. Twilio has released tutorials and sample applications to facilitate the use of this technology, highlighting the potential for improved customer interactions.
Twilio Empowers Fresha with Enhanced Customer Engagement through RCS Messaging
Twilio has partnered with Fresha to enhance customer engagement through Rich Communication Services (RCS) messaging. This transition from traditional SMS to RCS has improved Fresha's customer interac...tion, achieving a 41.3% read rate on appointment messages and a 99.2% delivery rate. The partnership allows Fresha to offer branded, interactive notifications, boosting customer trust and engagement.
PayJunction launches AI-driven voice payments powered by Twilio
PayJunction has launched AI-driven voice payments powered by Twilio's customer engagement platform. This integration allows businesses to automate phone payment operations using AI-driven Interactive... Voice Response (IVR) solutions, enhancing efficiency and reducing manual errors. The collaboration enables merchants to scale operations without increasing PCI scope, offering tailored pricing and robust features.
Twilio, Orange Partner to Boost RCS Messaging in France
Twilio and Orange formed a partnership to expand Rich Communication Services (RCS) Business Messaging in France. Orange will use Twilios technology to deliver secure, interactive messaging to over 45... million smartphones, aiming to reach 85% market coverage by year-end. The collaboration targets enhanced customer engagement and brand security for businesses using native messaging apps.
Twilio, Orange Partner to Deliver Secure RCS Messaging in France - MarTech Cube
Twilio and Orange have formed a partnership to deliver secure RCS (Rich Communication Services) messaging in France. This collaboration aims to enhance mobile messaging security and engagement for Fr...ench enterprises, leveraging Twilios cloud communications platform and Oranges mobile network capabilities.
Twilio announces multi-year strategic partnership with Microsoft to accelerate conversational AI initiatives - iTWire
Twilio and Microsoft have entered a multi-year strategic partnership to advance conversational AI. The collaboration combines Twilios customer engagement platform with Microsoft Azure AI Foundry, aim...ing to deliver enhanced conversational AI solutions for enterprise applications. The partnership focuses on integrating advanced speech recognition, real-time streaming, and natural language processing to help businesses deploy sophisticated, scalable AI-powered customer engagement tools.
Twilio announces multi-year strategic partnership with Microsoft to 'accelerate ... - iTWire
Twilio has entered a multi-year strategic partnership with Microsoft to accelerate innovation in customer engagement solutions. The collaboration will leverage Microsoft Azure and AI technologies to ...enhance Twilio's communication APIs and customer data platform capabilities for enterprise clients.
Twilio announces multi-year strategic partnership with Microsoft to accelerate conversational AI initiatives
Twilio and Microsoft have entered a multi-year strategic partnership to accelerate conversational AI initiatives. The collaboration will integrate Twilios customer engagement APIs with Microsoft Azur...es AI capabilities, enabling enterprises to build advanced, AI-powered communication solutions across channels such as SMS, voice, and email.
Amplitude, Inc. and Twilio Strike Preferred Partnership to Turn Data into Action At Scale
Amplitude and Twilio have formed a preferred partnership to integrate their platforms. This collaboration enables businesses to leverage Amplitudes analytics with Twilios customer engagement tools, s...treamlining the process of turning customer data into actionable marketing and communication strategies at scale.
Amplitude and Twilio Strike Preferred Partnership to Turn Data Into Action at Scale
Amplitude and Twilio have announced a preferred partnership to integrate Amplitudes analytics with Twilios customer engagement platform. This collaboration enables businesses to leverage real-time cu...stomer data for targeted communications, improving personalization and campaign effectiveness across digital channels.
Twilio Announces Multi-Year Strategic Partnership with Microsoft to Accelerate ...
Twilio has entered a multi-year strategic partnership with Microsoft to advance conversational AI initiatives. The collaboration will leverage Twilios customer engagement platform and Microsofts AI t...echnologies to deliver enhanced AI-driven communication solutions for businesses.
Twilio to work with Microsoft to develop conversational AI solutions - Technology Record
Twilio and Microsoft have announced a collaboration to develop conversational AI solutions for customer engagement. The partnership will focus on building AI agents to assist live agents and enhance ...customer service across industries including financial services, retail, and healthcare. Solutions will be built on Microsoft Azure.
Twilio and Microsoft announce strategic partnership to boost conversational AI adoption
Twilio has partnered with OpenAI to integrate OpenAI's new Realtime API into the Twilio platform. This collaboration enables over 300,000 Twilio customers and 10 million developers to build advanced ...conversational AI applications using GPT-4o. The integration introduces streaming speech-to-speech capabilities, allowing AI virtual agents to deliver natural, real-time voice interactions for enhanced customer engagement.
Twilio Partners With Microsoft To Advance Conversational AI - Analytics India Magazine
Twilio has entered a multi-year strategic partnership with Microsoft to advance conversational AI adoption for businesses. The collaboration combines Twilios communications and AI capabilities with M...icrosoft Azure AIs secure infrastructure. The initiative targets over 10 million Twilio developers and Microsoft-managed customers, aiming to accelerate AI-driven customer engagement solutions across industries.
Twilio Announces Multi-Year Strategic Partnership With Microsoft to ...
Twilio has announced a multi-year strategic partnership with Microsoft to enhance conversational AI solutions. This collaboration will leverage Microsoft Azure AI Foundry and Twilio's customer engage...ment platform to develop multi-channel AI agents and improve digital interactions. The partnership aims to accelerate the adoption of conversational AI, benefiting over 10 million Twilio developers and numerous Microsoft customers.
Twilio Customer Engagement Platform on AWS Marketplace Through Carahsoft
Twilio's Customer Engagement Platform is now available on the AWS Marketplace through Carahsoft, enhancing its accessibility for users.
Endowus partners with Twilio to boost platform security and client trust - Tech Edition
Endowus partners with Twilio to enhance platform security and build client trust.
Twilio Partners With Singtel to Deliver Secure, Branded RCS Messaging for Businesses in Singapore
Twilio partners with Singtel to provide secure, branded RCS messaging for businesses in Singapore, enhancing customer engagement and trust through verified communications.
Twilio (NYSE:TWLO) Expands RCS Business Messaging To Singapore With Singtel Partnership
Twilio expands its RCS business messaging to Singapore through a partnership with Singtel.
Mergers, Acquisitions, and Business Moves by Twilio Programmable Voice
Twilio buys Stytch for AI identity - SC Media
Twilio has acquired identity management provider Stytch to enhance its AI identity verification capabilities. This acquisition aims to create an intelligent identity layer for real-time trust verific...ation between humans and AI agents, addressing the growing need for secure AI agent deployment.
Funding News and Financial Performance of Twilio Programmable Voice
Twilio: Q3 Earnings Snapshot - Barchart.com
Twilio reported a Q3 net income of $37.2 million, or 23 cents per share, surpassing Wall Street expectations. Adjusted earnings were $1.25 per share, exceeding the forecast of $1.05. Revenue reached ...$1.3 billion, beating the expected $1.25 billion. For Q4, Twilio anticipates earnings between $1.17 and $1.22 per share, with revenue projected at $1.31 to $1.32 billion.
Twilio to Announce Second Quarter 2025 Results on August 7, 2025 - GuruFocus
Twilio will announce its Q2 2025 financial results on August 7, 2025, followed by a conference call to discuss the outcomes.
Q1 2025 Twilio Inc Earnings Call - Yahoo Finance
Twilio reported better-than-expected Q1 earnings, with revenue and EPS surpassing analyst estimates. The company also provided updates on its share buyback program and reaffirmed its financial outloo...k for the year, highlighting continued demand for its cloud communications platform.
Twilio Inc (TWLO) Announces First Quarter 2025 Earnings Release - GuruFocus
Twilio Inc (TWLO) has announced its earnings release for the first quarter of 2025.
Twilio: The New Age Of (GAAP) Profits (NYSE:TWLO) | Seeking Alpha
Twilio is achieving GAAP profitability, marking a significant milestone for the company.
Twilio Full Year 2024 Earnings: EPS Beats Expectations - Simply Wall St News
Twilio's Full Year 2024 earnings report shows revenue of $4.46 billion, a net loss of $109.4 million, and an EPS loss of $0.66, surpassing analyst expectations. The Communications segment contributed... 93% of total revenue. R&D was the largest expense at $1.01 billion.
Twilio (TWLO) Misses Q4 Earnings Estimates - Yahoo Finance
Twilio (TWLO) did not meet the earnings estimates for the fourth quarter.
Leadership and Executive Team Updates at Twilio Programmable Voice
Twilio names Jake Kanter as new vice president of sales for EMEA | ChannelPro - ITPro
Twilio has appointed Jake Kanter as the new vice president of sales for EMEA. Kanter, a company veteran since 2014, has held various roles, including interim lead for LATAM and regional VP for North ...America. His expertise in regulated industries and customer engagement will drive growth in Twilio's EMEA communications business.
Twilio appoints Howard Fyffe to lead sales in ANZ - Mi3
Twilio has appointed Howard Fyffe as Director of Sales for Australia and New Zealand. Fyffe will lead Twilio's communications business in the ANZ region, leveraging his experience in AI, automation, ...and cloud technologies. He previously held executive roles at xAmplify, Cisco, VAST Data, Veritas, and Nutanix.
Twilio appoints Webster to strengthen ANZ growth strategy - ChannelLife New Zealand
Twilio appoints Vaughan Webster as Senior Manager, Partners & Alliances, ANZ to enhance growth in the partner ecosystem and improve AI-driven customer solutions in the region.
SecureCo's Vaughan Webster joins Twilio ANZ - Cloud - CRN Australia
Vaughan Webster from SecureCo has joined Twilio ANZ.
Twilio Appoints New Channel Leader in ANZ - iTWire
Twilio has appointed a new channel leader for Australia and New Zealand.
Awards, Recognitions, and Industry Achievements of Twilio Programmable Voice
Twilio Recognized as a Leader in the 2025 Gartner?? Magic Quadrant? for CPaaS
Twilio has been recognized as a Leader in the 2025 Gartner Magic Quadrant for CPaaS for the third consecutive year. This acknowledgment highlights Twilio's strong ability to execute and its comprehen...sive vision in the communications platform space. Twilio's platform supports over 335,000 active customer accounts and integrates AI and real-time data to enhance customer engagement.
Twilio Recognized as a Leader in the 2025 Gartner® Magic Quadrant for CPaaS
Twilio has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) for the third consecutive year. This recognition highlights Twilio's strong ...ability to execute and its comprehensive vision in delivering real-time, personalized customer engagement solutions. Twilio's platform supports over 335,000 active customer accounts and 10 million developers globally.
Twilio Recognized as a Leader in the 2025 Gartner Magic Quadrant for ...
Twilio has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) for the third consecutive year. This recognition highlights Twilio's strong ...ability to execute and its comprehensive vision in the CPaaS market. Twilio's platform supports over 335,000 active customer accounts and 10 million developers worldwide, emphasizing its significant role in enhancing customer engagement through communications and data-driven solutions.
Corporate News and Organizational Updates on Twilio Programmable Voice
Be a Builder: Introducing Twilio's brand refresh
Twilio has launched a brand refresh focused on its "Be a Builder" philosophy, emphasizing enhanced developer empowerment and improved documentation to support the creation of customized communication... solutions.