TRACK CRM Overview
This is a summary of the comprehensive capabilities and benefits of TRACK CRM based on over 366 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
TRACK CRM, ZoomInfo SalesOS, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if TRACK CRM is right for your needs? Our Cuspera AI engine can evaluate how TRACK CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
TRACK CRM supports business activities such as:
- Engaging And Following Up
- Call Recording
- Tracking & Monitoring Communications
- Campaign Management
- Helpdesk Management
TRACK CRM can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Scale Best Practices, Improve Efficiency, Improve ROI, etc. It can help manage these activities if you use Phone Calls and E-Mail for these needs. As a solution, TRACK CRM's capabilities include Recording, Personalization, and Auto Responder.
TRACK CRM Hospitality Vertical is its biggest customer base.
Reviews
"The data that we’re able to capture with TRACK really helps us serve our customers better by just giving a super personal experience and in hospitality that’s what it’s all about. " - Sage Hospitality
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well TRACK CRM solved their CRM needs. Cuspera uses 366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using TRACK CRM.
Use Cases
Peers recommend Engaging And Following Up , Call Recording , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using TRACK CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engaging And Following Up with Phone Calls and E-Mail |
4.88/5 ★ |
"...Overall, I think that it is very effective and I love that we can pull up the guests that we have talked to and had not converted and reach back out to them, and we have all of our notes in the system so that we can follow up with them. ...." Peer review by Christina R., Reservation & Customer Service Manager, Consumer Services |
| Call Recording with Phone Calls |
4.85/5 ★ |
"...Filtering Call Recording and Playback Campaign Tracking Easy to manage phone numbers Lots of reporting options. ...." Peer review by Lori S., COO/GM, Hospitality |
| Tracking & Monitoring Communications with Phone Calls and E-Mail |
4.05/5 ★ |
"...The Anna Maria team implemented unique call tracking numbers on marketing campaigns setup across the web and adjusted their menu to properly route calls to the right agents at the right time...." Case Study Anna Maria Vacations |
| PEER EXPERIENCES | |
|---|---|
| Engaging And Following Up with Phone Calls and E-Mail |
4.88/5 ★ |
"...Overall, I think that it is very effective and I love that we can pull up the guests that we have talked to and had not converted and reach back out to them, and we have all of our notes in the system so that we can follow up with them. ...." Peer review by Christina R., Reservation & Customer Service Manager, Consumer Services |
|
| Call Recording with Phone Calls |
4.85/5 ★ |
"...Filtering Call Recording and Playback Campaign Tracking Easy to manage phone numbers Lots of reporting options. ...." Peer review by Lori S., COO/GM, Hospitality |
|
| Tracking & Monitoring Communications with Phone Calls and E-Mail |
4.05/5 ★ |
"...The Anna Maria team implemented unique call tracking numbers on marketing campaigns setup across the web and adjusted their menu to properly route calls to the right agents at the right time...." Case Study Anna Maria Vacations |
|
21+ more Business Use Cases
Our AI advisor, Wyz, harnessed 366 insights from peers and experts to help you assess how these TRACK CRM use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The data that we’re able to capture with TRACK really helps us serve our customers better by just giving a super personal experience and in hospitality that’s what it’s all about. Testimonial By Sage Hospitality |
|
Conversions, brand awareness, inquiries and business in general have gone up. Our revenue year over year is 42% higher. Testimonial By Melissa Frellick |
|
The implementation was flawless, very easy. Testimonial By Skytop Lodge |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sage Hospitality |
The data that we’re able to capture with TRACK really helps us serve our customers better by just giving a super personal experience and in hospitality that’s what it’s all about. Testimonial By Sage Hospitality |
|
Melissa Frellick VP of Guest Relations Yonder Vacation Rentals |
Conversions, brand awareness, inquiries and business in general have gone up. Our revenue year over year is 42% higher. Testimonial By Melissa Frellick |
|
Skytop Lodge |
The implementation was flawless, very easy. Testimonial By Skytop Lodge |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study Sage HospitalityRead More |
|
Case Study Cascade Vacation RentalsRead More |
|
|
Case Study Skytop LodgeRead More |
Popular Business Setting
for TRACK CRM
Top Industries
- Hospitality
- Real Estate
- Transportation/Trucking/Railroad
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used TRACK CRM to Increase sales & revenue and Acquire customers
TRACK CRM Alternatives
Peer and Expert Opinion on Features
for TRACK CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (10) |
| Personalization | Read Reviews (7) |
| Auto responder | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (10) |
| Personalization | Read Reviews (7) |
| Auto responder | Read Reviews (6) |
IT and Other Capabilities
for TRACK CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (12) |
| Data Import | Read Reviews (36) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (12) |
| Data Import | Read Reviews (36) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (47) |
| Phone Support | Read Reviews (34) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (47) |
| Phone Support | Read Reviews (34) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (41) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (41) |
Software Failure Risk Guidance
?for TRACK CRM
Overall Risk Meter
Top Failure Risks for TRACK CRM
Vendor Profile Details
Company Name
Travelnet Solutions
Company Website
https://www.tnsinc.com/HQ Location
9900 Hemingway Avenue South Cottage Grove, Minnesota 55016
Employees
1001-5000
Social
Financials
M&A
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