TicketManager Overview

TicketManager offers comprehensive features for managing, allocating, and analyzing corporate tickets and events online. All necessary tools for effective ticket management are provided.

Use Cases

Customers recommend Event Management, Loyalty Management, Social Media Management, as the business use cases that they have been most satisfied with while using TicketManager.

Other use cases:

  • Lead Management
  • Onboarding
  • Sending & Publishing Communications
  • Distribution Management
  • Relationship Management
  • Sales Review & Feedback
  • Proposal & Quote Management
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TicketManager.

Other priorities:

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TicketManager Use-Cases and Business Priorities: Customer Satisfaction Data

TicketManager works with different mediums / channels such as Social Media.

TicketManager's features include Ticketing. and TicketManager support capabilities include 24/7 Support, AI Powered, Email Support, etc. also TicketManager analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Ticket management solution that helps manage tickets, events, sell unused tickets and create loyalty and reward programs, and more...." Peer review from TicketManager

Peer review evidence (same sources as the product rating summary)

"...Ticket management solution that helps manage tickets, events, sell unused tickets and create loyalty and reward programs, and more...." Peer review from TicketManager
"...Ticket management solution that helps manage tickets, events, sell unused tickets and create loyalty and reward programs, and more...." Peer review from TicketManager
"...Robbie Doran Social Responsibility Manager , Novant Health. ..." Easily Manage Company Tickets & Events

TicketManager, belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TicketManager

Top Industries

  • Accounting
  • Banking
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

TicketManager is popular in Accounting, Banking, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

TicketManager Customer wins, Customer success stories, Case studies

What benefits does TicketManager offer for Event Management?

11 buyers and buying teams have used Cuspera to assess how well TicketManager solved their Event Management needs. Cuspera uses 224 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

NRG Energy - Utilities - Large

Houston, USA

TicketManager helped NRG Energy boost ROI from unused event tickets. NRG used TicketManager to resell about 7% of their tickets, recouping over $150,000 in three years. This extra money fully funded ...a client golf outing. NRG also raised their ticket usage rate to over 99%. The solution turned unused tickets into new business value.

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Principal Financial - Financial Services - Large

Des Moines, USA

Principal Financial used TicketManager to track ticket usage for client entertainment. Before TicketManager, they managed tickets manually in spreadsheets and struggled to report ROI. With TicketMana...ger, they standardized their process and improved reporting. This helped them prove the business value of client events. The solution saved time and increased accountability.

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Verizon - Telecommunications - Very Large

New York, USA

TicketManager powered Verizon's FanFest, managing ticketing for 150,000 fans across 30 NFL venues. The solution enabled real-time ticket distribution and seamless scanning, supporting over 1,000 scan...s per minute with zero issues. More than 90,000 Verizon customers attended, enjoying fast entry and exclusive experiences. TicketManager's technology ensured smooth operations and high fan satisfaction at every event. Verizon credits TicketManager for flawless execution and standout customer service.

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Anheuser-Busch - Food & Beverages - Very Large

St. Louis, USA

Anheuser-Busch used TicketManager to reduce ticket waste and boost ROI. They sold unused tickets and added them to their MyCooler loyalty program. TicketManager's All Access and Community tools gave ...them control over ticket inventory. Their unused ticket rate dropped to 2.76% in 2021. In the first month, resale earnings covered the annual cost of TicketManager.

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A major financial services firm - Financial Services - Very Large

TicketManager helped a major financial services firm transform its sports suite from a CEO's personal perk into a business development tool. The new CEO demanded proof of ROI and better tracking of s...uite usage. TicketManager automated suite management and reporting. The firm quickly gained visibility into who used the suite and why. The suite became a key asset for client engagement and measurable business results.

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Verizon - Telecommunications - Very Large

New York, USA

TicketManager helps Verizon run its Verizon Up loyalty program. Verizon uses TicketManager APIs to let members claim tickets for events through the My Verizon app. TicketManager automates ticket fulf...illment and keeps customer data secure. Verizon tracks which customers attend which events. The program increases customer loyalty, trust, and advocacy. Verizon also uses TicketManager to manage corporate ticketing for sales and enterprise events.

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Exploring Innovation: Engagement and Purpose in Partnerships with GMR Marketing

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Peers used TicketManager for event management and loyalty management

TicketManager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.93/5 ★

Read Reviews (18)
Analytics

3.18/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.93/5 ★

Read Reviews (18)
Analytics

3.18/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for TicketManager

Overall Risk Meter

Low Medium High

Top Failure Risks for TicketManager

Ticket Management, Inc News

M&A

Valeas Capital Buying Majority Stake In TicketManager

Valeas Capital Partners will acquire a majority stake in TicketManager, investing $110 million to accelerate TicketManagers growth in enterprise event ticket and guest management software. TicketManagers CEO Tony Knopp and COO Ken Hanscom will retain minority ownership. The transaction is set to close in June 2025.

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Partnership

Seattle Seahawks Announce Partnership With TicketManager to Become Team's Official ...

The Seattle Seahawks have partnered with TicketManager, naming it the team's official provider for managing and distributing tickets. This collaboration aims to streamline ticket access and enhance the fan experience through TicketManager's platform.

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M&A

Valeas Capital acquires majority stake in TicketManager - c-mw.net

Valeas Capital Partners has acquired a majority stake in TicketManager, a US-based enterprise ticket management software provider, in a $110 million deal expected to close in June 2025. TicketManagers platform streamlines corporate sports and event ticket distribution for over 500 global brands, replacing manual processes with automated tracking, guest invitations, and ROI analytics. Co-founders Tony Knopp and Ken Hanscom will remain in leadership roles.

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Awards

TicketManager Named in Los Angeles Business Journals' 2024 Best Places to Work in LA for the 8th Time - PR Web

TicketManager was recognized as one of the best places to work in Los Angeles for the eighth time by the Los Angeles Business Journal.

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Ticket Management, Inc Profile

Company Name

Ticket Management, Inc

Company Website

//ticketmanager.com

HQ Location

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE