Textio: Use-Cases, Insights and Reviews | 2026 Cuspera

Tucows used Textio to improve the inclusivity of their job postings. They identified non-inclusive language that limited their applicant pool. By using Textio’s augmented writing tool, they improved ...their job post scores within the first month. Over six months, they made their language more appealing to women and people of different ages. More team members adopted Textio, helping Tucows win a Textio Leadership award for inclusive hiring.
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Zendesk used Textio to improve diversity, equity, and inclusion in hiring. They embedded Textio’s language guidance into job posts and recruiting emails. The team achieved Textio scores of 90+ and en...sured a gender-neutral tone in all job posts. Representation of underrepresented groups increased, including more Black employees in the US. Zendesk scaled inclusive language across global recruiting teams using integrations with Workday ATS and LinkedIn Recruiter.
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Checkout.com used Textio to improve their recruiting language and candidate communications. They quadrupled the number of recruiting emails sent in less than six months. Their average Textio Score fo...r job posts rose to nearly 85, higher than competitors. The team used Textio for job posts, outreach emails, and employer brand content. This led to a more inclusive mindset and real culture change across the company.
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Amgen highlights their strong company culture using Textio. The case shows how Amgen values inclusive language. Textio helps Amgen build a culture of belonging. The focus is on using advanced languag...e insights. Amgen demonstrates commitment to diversity and inclusion.
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Textio for managers helped Velera boost feedback quality by 67%. The AI tool made performance reviews more fair and reduced writing time by 50%. Velera saw a 12% increase in the amount of feedback gi...ven. Real-time coaching and bias-free feedback features supported their DEI goals. Leaders and employees both praised the improved review process.
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Upwork used Textio to improve feedback quality across its organization. Managers wrote clearer, more actionable feedback, leading to a 78% improvement in feedback quality. Over 156,000 issues were fo...und and 121,000 were fixed using Textio’s AI-powered tool. Employee surveys showed people valued the more specific feedback. Upwork also used Textio to measure and improve the quality of SMART goals, supporting professional growth and inclusion.
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