TextBoom Overview

This is a summary of the comprehensive capabilities and benefits of TextBoom based on over 208 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

TextBoom, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if TextBoom is right for your needs? Our Cuspera AI engine can evaluate how TextBoom fits your specific business needs, industry, and context. Get your personalized assessment report today.

TextBoom supports business activities such as:

  • Helpdesk Management
  • Sending & Publishing Communications
  • Online Polls
  • Customise Loyalty Program

TextBoom can help you with many business goals, such as Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, and Grow Market Share. It can help manage these activities if you use Phone Calls E-Mail and Text SMS for these needs. As a solution, TextBoom's capabilities include Gamification, Personalization, Contests/Quizes, etc.

TextBoom Insurance Vertical is its biggest customer base.

Reviews

"...In addition to our email support desk, we have 24-Hour live person phone support… Dedicated Support. ..." Dedicated Support

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well TextBoom solved their SMS Marketing needs. Cuspera uses 208 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using TextBoom.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Sending & Publishing Communications , Online Polls , as the business use cases that they have been most satisfied while using TextBoom.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls and E-Mail

4.26/5 ★

Read Reviews (16)

"...In addition to our email support desk, we have 24-Hour live person phone support… Dedicated Support. ..." Dedicated Support
Sending & Publishing Communications with Text SMS and E-Mail

4.53/5 ★

Read Reviews (12)

"...Send email broadcasts...." Advanced Admin Panel
Online Polls

3.95/5 ★

Read Reviews (2)

"...Setup Contests, Polls, Trivia and Data Collection campaigns...." Advanced Admin Panel
PEER EXPERIENCES
Helpdesk Management with Phone Calls and E-Mail

4.26/5 ★

Read Reviews (16)

"...In addition to our email support desk, we have 24-Hour live person phone support… Dedicated Support. ..." Dedicated Support
Sending & Publishing Communications with Text SMS and E-Mail

4.53/5 ★

Read Reviews (12)

"...Send email broadcasts...." Advanced Admin Panel
Online Polls

3.95/5 ★

Read Reviews (2)

"...Setup Contests, Polls, Trivia and Data Collection campaigns...." Advanced Admin Panel

1+ more Business Use Cases

Our AI advisor, Wyz, harnessed 208 insights from peers and experts to help you assess how these TextBoom use cases fit your SMS Marketing needs.

Popular Business Setting

for TextBoom

Top Industries

  • Insurance
  • Construction
  • Food & Beverages

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used TextBoom to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for TextBoom

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

3.95/5 ★

Read Reviews (11)
Personalization

3.99/5 ★

Read Reviews (11)
Contests/quizes

3.93/5 ★

Read Reviews (10)
Widgets

3.83/5 ★

Read Reviews (9)
Alerts: popups & Notifications

3.53/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Gamification

3.95/5 ★

Read Reviews (11)
Personalization

3.99/5 ★

Read Reviews (11)
Contests/quizes

3.93/5 ★

Read Reviews (10)
Widgets

3.83/5 ★

Read Reviews (9)
Alerts: popups & Notifications

3.53/5 ★

Read Reviews (7)

IT and Other Capabilities

for TextBoom

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.46/5 ★

Read Reviews (17)
Data Import

3.45/5 ★

Read Reviews (18)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.46/5 ★

Read Reviews (17)
Data Import

3.45/5 ★

Read Reviews (18)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.24/5 ★

Read Reviews (25)
Phone Support

3.93/5 ★

Read Reviews (5)
Email Support

3.74/5 ★

Read Reviews (5)
Chat Support

3.72/5 ★

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.24/5 ★

Read Reviews (25)
Phone Support

3.93/5 ★

Read Reviews (5)
Email Support

3.74/5 ★

Read Reviews (5)
Chat Support

3.72/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.03/5 ★

Read Reviews (22)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.03/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for TextBoom

Overall Risk Meter

Low Medium High

Top Failure Risks for TextBoom

Vendor Profile Details

Company Name

TextBoom

Company Website

https://textboom.com/

HQ Location

2000 Ponce de Leon Blvd, Coral Gables, Florida, US

Employees

11-50

Social

Financials

NA