Real-World Case Studies and Customer Success Stories with Tatvam Insights

Tatvam improved passenger experience at Hartsfield-Jackson Atlanta International Airport, managing feedback from over 107 million passengers annually to optimize service operations and drive brand lo...yalty.
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Tatvam improved passenger experience at Hartsfield-Jackson Atlanta International Airport, managing feedback from over 107 million passengers annually to optimize service operations and drive brand lo...yalty.
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Tatvam helped Hartsfield-Jackson Atlanta International Airport improve passenger experience. The airport struggled to collect and analyze feedback from many sources, missing out on insights and reven...ue. Tatvam's voice of the customer platform gathered and analyzed feedback from kiosks, surveys, social media, and review sites in one place. Staff could now see real-time insights, monitor sentiment, and make informed decisions. The airport increased customer engagement and gained access to real-time passenger experience data.
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Customer feedback analysis enhanced airport services, improving passenger experience and boosting non-aeronautical revenue in 2019.

Tatvam improved the guest experience at the Georgia Aquarium, leading to optimized service operations and increased brand loyalty.

NetServ rolls out Tatvam Analytics across Herschend Family Entertainment parks.

Tatvam helped Georgia Aquarium improve guest experience by analyzing visitor feedback from online reviews and social media. The aquarium used Tatvam to identify overcrowding as the main issue affecti...ng satisfaction. They made changes to manage crowds and monitored results with Tatvam. Over nine months, visitor satisfaction scores increased, negative reviews about crowding dropped, attendance rose by 20%, and revenue grew by 15%.
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Tatvam Analytics helped Tripwire Interactive manage player feedback for their game Maneater. Tripwire faced challenges collecting and analyzing large volumes of player comments across many platforms.... Tatvam gathered and analyzed feedback in real time, letting the team track issues, measure sentiment, and report to stakeholders. The solution made it easier to spot top issues, confirm community reports, and prioritize fixes. Stakeholders gained confidence in decisions, and the team improved engagement and response speed.
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Tatvam improved the guest experience at the Georgia Aquarium, leading to optimized service operations and increased brand loyalty.

NetServ rolls out Tatvam Analytics across Herschend Family Entertainment parks.

Tatvam Analytics by NetServ helps Herschend Family Entertainment analyze guest feedback across all its attractions. The platform uses AI and machine learning to organize and visualize customer commen...ts. Herschend first used Tatvam at Dollywood and saw big improvements in guest experience. Because of this, they expanded Tatvam to all their properties. The system gives real-time insights and trend data, making it easier to address guest concerns and improve service.
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Tripwire Interactive Leverages Tatvam Analytics for Smarter Community Management