Tatvam Insights Overview

Tatvam tackles the challenge of understanding customer sentiment by offering a comprehensive Voice of the Customer platform. It aggregates and analyzes data from social media, online reviews, and survey responses. This tool helps businesses pinpoint customer preferences and pain points, enabling more informed decision-making. By centralizing feedback from diverse sources, Tatvam provides actionable insights that can enhance customer experience strategies. Whether it's refining a product or improving service delivery, Tatvam's platform offers businesses a clearer view of customer needs and expectations.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Communication Management, as the business use cases that they have been most satisfied with while using Tatvam Insights.

Other use cases:

  • Trade Show Marketing
  • Campaign Management
  • Competitive Intelligence
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Business Priorities

Improve Digital And Social Presence and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Tatvam Insights.

Other priorities:

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Tatvam Insights Use-Cases and Business Priorities: Customer Satisfaction Data

Tatvam Insights works with different mediums / channels such as Social Media. E-Mail. Games etc.

Tatvam Insights's features include Feedback Surveys. and Tatvam Insights support capabilities include 24/7 Support, Email Support, AI Powered, etc. also Tatvam Insights analytics capabilities include Custom Reports, and Analytics.

Tatvam Insights, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Tatvam-insights gathers and analyzes data from social media, online reviews, and survey responses. Voice of the Customer solutions by Tatvam offer valuable insights; book a demo today!

Tatvam Insights Customer wins, Customer success stories, Case studies

How can Tatvam Insights optimize your Customer Feedback Management Workflow?

How does Tatvam Insights address your Rating And Review Management Challenges?

Why is Tatvam Insights the best choice for Communication Management?

Herschend Family Entertainment - Entertainment

Tatvam Analytics by NetServ helps Herschend Family Entertainment analyze guest feedback across all its attractions. The platform uses AI and machine learning to organize and visualize customer commen...ts. Herschend first used Tatvam at Dollywood and saw big improvements in guest experience. Because of this, they expanded Tatvam to all their properties. The system gives real-time insights and trend data, making it easier to address guest concerns and improve service.

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Tripwire Interactive - Entertainment

Tatvam Analytics helped Tripwire Interactive manage player feedback for their game Maneater. Tripwire faced challenges collecting and analyzing large volumes of player comments across many platforms.... Tatvam gathered and analyzed feedback in real time, letting the team track issues, measure sentiment, and report to stakeholders. The solution made it easier to spot top issues, confirm community reports, and prioritize fixes. Stakeholders gained confidence in decisions, and the team improved engagement and response speed.

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Hartsfield-Jackson Atlanta International Airport - Transportation/trucking/railroad

Tatvam helped Hartsfield-Jackson Atlanta International Airport improve passenger experience. The airport struggled to collect and analyze feedback from many sources, missing out on insights and reven...ue. Tatvam's voice of the customer platform gathered and analyzed feedback from kiosks, surveys, social media, and review sites in one place. Staff could now see real-time insights, monitor sentiment, and make informed decisions. The airport increased customer engagement and gained access to real-time passenger experience data.

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Georgia Aquarium - Entertainment

Tatvam helped Georgia Aquarium improve guest experience by analyzing visitor feedback from online reviews and social media. The aquarium used Tatvam to identify overcrowding as the main issue affecti...ng satisfaction. They made changes to manage crowds and monitored results with Tatvam. Over nine months, visitor satisfaction scores increased, negative reviews about crowding dropped, attendance rose by 20%, and revenue grew by 15%.

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Tatvam Insights Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (15)
Analytics

3.95/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.20/5 ★

Read Reviews (15)
Analytics

3.95/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for Tatvam Insights

Top Failure Risks for Tatvam Insights

Tatvam Insights Profile

Company Name

Tatvam Insights

Company Website

https://www.tatvaminsights.com/

HQ Location

5755 North Point PKWY, Suite 38, Alpharetta, GA 30022

Employees

2-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE