Swiftype Site Search Overview

Swiftype delivers a cloud-based search platform tailored for e-commerce applications. It enables businesses to craft intuitive and effective search experiences on their websites. The platform is designed to integrate seamlessly, eliminating complex learning curves often associated with implementing search functionalities. Swiftype's secure infrastructure ensures that user data is protected, which is crucial for maintaining customer trust in e-commerce environments. By facilitating quick and accurate search results, Swiftype enhances user engagement, potentially increasing conversion rates. This tool is ideal for teams looking to improve their site's search capabilities without extensive technical overhead.

Use Cases

Customers recommend Helpdesk Management, Content Management, Engagement Management, as the business use cases that they have been most satisfied with while using Swiftype Site Search.

Other use cases:

  • Social Media Analytics
  • Advertisement
  • Knowledge Management
  • Rating And Review Management
  • Training & Onboarding
  • White Labeling
  • Generation Of New Leads
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Business Priorities

Reduce Bounce and Acquire Customers are the most popular business priorities that customers and associates have achieved using Swiftype Site Search.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve Efficiency
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Swiftype Site Search Use-Cases and Business Priorities: Customer Satisfaction Data

Swiftype Site Search works with different mediums / channels such as Website.

Swiftype Site Search's features include Widgets, and Dashboard. and Swiftype Site Search support capabilities include Chat Support, Email Support, AI Powered, etc. also Swiftype Site Search analytics capabilities include Custom Reports, and Analytics.

Reviews

"...One onsite search for all our Systems (Content-Managemnt-System, E-commerce Shop, Support-Center, Landingpages, Microsites) with little configuration needed...." Peer review by Administrator

Swiftype Site Search, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Swiftype offers powerful hosted search solutions for websites, providing fast, relevant, and customizable search. Setup takes minutes, and free trials are available.

Popular Business Setting

for Swiftype Site Search

Top Industries

  • Internet
  • Computer Software
  • Education

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Swiftype Site Search is popular in Internet, Computer Software, and Education and is widely used by Mid Market, Small Business, and Large Enterprise.

Swiftype Site Search Customer wins, Customer success stories, Case studies

What makes Swiftype Site Search ideal for Helpdesk Management?

What solutions does Swiftype Site Search provide for Content Management?

What Are the key features of Swiftype Site Search for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Swiftype Site Search solved their E-Commerce Software needs. Cuspera uses 461 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Twilio - Information Technology And Services

Swiftype powers Twilio's Help Center search engine. Twilio wanted users to find answers quickly and reduce support tickets. Swiftype's search features made it easy for users to find what they need. A...s a result, Twilio spends less time on support tickets. Users now find answers more easily with Swiftype search.

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Asana - Computer Software

Swiftype helped Asana improve their support portal search. Asana wanted to scale customer service without hiring a large team. Users had trouble finding answers in the product guide. Swiftype made it... easier for users to find information fast. The Asana team used Swiftype analytics to spot gaps and add new support content. The dashboard was easy to use and helped the team meet user needs.

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BulbAmerica - Retail

Swiftype helped BulbAmerica improve their ecommerce site search. Before Swiftype, search setup took weeks and needed lots of work. With Swiftype, setup was fast and results were more relevant. Users ...who started with Swiftype search were 4.6 times more likely to buy and spent 12.3% more per order. BulbAmerica used Swiftype's custom ranking and real-time indexing to boost sales and save time.

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Azusa Pacific University - Education

Swiftype helped Azusa Pacific University replace Google Search Appliance with a more customizable and affordable site search solution. The university needed easy integration, control over search resu...lts, and access for multiple team members. Swiftype was implemented in about two weeks, allowing fast customization and better results ranking. The team now has more insight into user behavior and can quickly adjust search features. Swiftype's lower price and flexibility improved the website experience for students and staff.

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NYU Libraries - Education

Swiftype helped NYU Libraries improve their website search experience. The library wanted more control and insights to help users find information quickly. Swiftype was deployed in just one day, givi...ng the team analytics and customization options. They used synonym insights to match user queries and added keywords to improve results. Search usage increased, and the team gained a better understanding of user needs. This led to a better user experience for students, faculty, and researchers.

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Roanoke College - Education

Swiftype helped Roanoke College improve their website search after a major redesign. The college needed a search tool that was easy to use and could handle a large, complex site. Swiftype was quick t...o set up, taking less than an hour. After implementation, support emails from users dropped drastically. The search tool made it easier for students, faculty, and alumni to find information fast.

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lightning

Peers used Swiftype Site Search for helpdesk management and content management

Swiftype Site Search Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.32/5 ★

Read Reviews (65)
Analytics

4.22/5 ★

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.32/5 ★

Read Reviews (65)
Analytics

4.22/5 ★

Read Reviews (46)

Software Failure Risk Guidance

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for Swiftype Site Search

Overall Risk Meter

Low Medium High

Top Failure Risks for Swiftype Site Search

Swiftype Profile

Company Name

Swiftype

Company Website

https://swiftype.com/

HQ Location

301 Howard St. Suite 1320, San Francisco, CA 94105, US

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