Customer stories

Suzy Consumer Insights Platform Product Overview

Suzy delivers a compelling advantage in the realm of marketing data intelligence by enabling businesses to research and learn with data-backed conviction. This enterprise market research software supports smarter insights and faster decisions, making it a valuable tool for companies looking to adapt quickly in a dynamic market landscape. Suzy is already trusted by over 400 brands, highlighting its effectiveness and reliability. A unique feature is its focus on future-proofing businesses, ensuring they stay ahead of trends and consumer needs. The platform's capability to provide actionable insights across various departments makes it versatile for diverse organizational needs. Additionally, Suzy's engagement with AI and cultural trends, as discussed in their podcast and by industry leaders, underscores its commitment to staying at the forefront of market research innovation.

How satisfied the customers are with Suzy Consumer Insights Platform use-cases

Reviews

"I love working with the Suzy team! I am new to Suzy and as a company, we use it almost daily. The customer service (Carly) is top notch. Any question I may have is responded to right away, thoughtfully and thoroughly. It makes my job so much easier ...the the direction I receive enables me to pull data that helps us drive to critical decisions. I love working with Suzy and the team there!" - Jodie H
"Love Using Suzy! Suzy has helped us gain important consumer insights for numerous projects, and has served as a crucial source of data for qualitative analyses. With Suzy, I have been able to create quick and easy surveys, and segment thousands of r...esponses in the matter of hours. Thanks for a great experience, Suzy team!" - Vlad K.

Suzy Consumer Insights Platform Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Suzy Consumer Insights Platform testimonial

Jodie H

Manager, Insights & Analytics

Kashi

I love working with the Suzy team! I am new to Suzy and as a company, we use it almost daily. The customer service (Carly) is top notch. Any question I may have is responded to right away, thoughtfully and thoroughly. It makes my job so much easier the the direction I receive enables me to pull dat...a that helps us drive to critical decisions. I love working with Suzy and the team there!

Testimonial By Jodie H
Suzy Consumer Insights Platform testimonial

Vlad K.

Strategy Manager

American Express

Love Using Suzy! Suzy has helped us gain important consumer insights for numerous projects, and has served as a crucial source of data for qualitative analyses. With Suzy, I have been able to create quick and easy surveys, and segment thousands of responses in the matter of hours. Thanks for a grea...t experience, Suzy team!

Testimonial By Vlad K.
Suzy Consumer Insights Platform testimonial

Patrick J

VP, Marketing

good CULTURE

AMAZING instant insights! Suzy has been such an amazing platform - it allows us to quickly get our questions answered. Often times you are too close to things and to be able to tap into objective actionable insights is invaluable. It saves us tons of times and tons of money and gets us better insig...hts!

Testimonial By Patrick J
CUSTOMERS TESTIMONIALS
Suzy Consumer Insights Platform testimonial

Jodie H

Manager, Insights & Analytics

Kashi

I love working with the Suzy team! I am new to Suzy and as a company, we use it almost daily. The customer service (Carly) is top notch. Any question I may have is responded to right away, thoughtfully and thoroughly. It makes my job so much easier the the direction I receive enables me to pull dat...a that helps us drive to critical decisions. I love working with Suzy and the team there!

Testimonial By Jodie H
Suzy Consumer Insights Platform testimonial

Vlad K.

Strategy Manager

American Express

Love Using Suzy! Suzy has helped us gain important consumer insights for numerous projects, and has served as a crucial source of data for qualitative analyses. With Suzy, I have been able to create quick and easy surveys, and segment thousands of responses in the matter of hours. Thanks for a grea...t experience, Suzy team!

Testimonial By Vlad K.
Suzy Consumer Insights Platform testimonial

Patrick J

VP, Marketing

good CULTURE

AMAZING instant insights! Suzy has been such an amazing platform - it allows us to quickly get our questions answered. Often times you are too close to things and to be able to tap into objective actionable insights is invaluable. It saves us tons of times and tons of money and gets us better insig...hts!

Testimonial By Patrick J

ChargePoint - Automotive

Suzy helped ChargePoint understand what electric vehicle drivers want. ChargePoint used Suzy to run an attitudes and usage survey with real EV drivers. The survey showed drivers care most about charg...er status, upfront costs, and personal perks. ChargePoint changed their product roadmap based on these insights. They saw more session starts, more repeat charging, and found new ways to make money.

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Zip - Financial Services

Suzy helped Zip improve financial transparency. Zip used Suzy’s research tools to learn about consumer attitudes and barriers. The insights showed why people avoid financial conversations. Zip used t...hese findings to build trust and help people manage money better. The case shows how data-driven research can help financial brands connect with customers.

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Zevia - Food & Beverages

Suzy helped Zevia use real-time consumer insights to improve its flavor innovation. Zevia used Suzy’s research tools to test new flavors and understand changing taste preferences. The data helped Zev...ia pick flavors that engage customers and support brand growth. Real-time feedback let Zevia align products with what shoppers want. Data-driven decisions helped Zevia stay competitive in the better-for-you beverage market.

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Walmart - Retail

Suzy helped Walmart use real-time consumer insights to create Walmart Realm, a new virtual shopping experience. Walmart used Suzy’s platform for iterative testing and feedback. This let them refine t...heir digital shopping approach and improve shopper engagement. The result was a successful launch of an immersive commerce experience. Walmart put the consumer at the center of their innovation process.

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Genexa - Consumer Goods

Genexa used Suzy’s research platform to improve its marketing. The company wanted to connect better with consumers. Suzy’s tools helped Genexa understand shopper behavior and refine its messaging. Ge...nexa used real-time insights to adjust product positioning. This led to stronger engagement and higher sales.

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Introducing The Suzy Research Cloud

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Peers used Suzy Consumer Insights Platform for market research and engaging and following up

Suzy Consumer Insights Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.00/5

Read Reviews (1)
Analytics

4.83/5

Read Reviews (104)
Custom Reports

3.78/5

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.00/5

Read Reviews (1)
Analytics

4.83/5

Read Reviews (104)
Custom Reports

3.78/5

Read Reviews (33)

Software Failure Risk Guidance

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for Suzy Consumer Insights Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Suzy Consumer Insights Platform

Suzy News

Product
 

Daily Research News Online no. 37907 - Suzy Launches Conversational AI Survey Solution

Suzy launched Suzy Speaks, a voice-driven AI survey solution for capturing qualitative insights at scale, and unveiled a new brand identity and website.

Product
 

Suzy Unveils Suzy Speaks: A New Era In Conversational Research - Bluefield Daily Telegraph

Suzy has launched Suzy Speaks, a new tool for conversational research.

Product
 

Suzy Unveils Suzy Speaks: A New Era In Conversational Research - Yahoo Finance

Suzy has launched "Suzy Speaks," marking a new phase in conversational research.

Suzy Profile

Company Name

Suzy

Company Website

https://suzy.com/

HQ Location

New York, NY

Employees

51-100

Social

Financials

SERIES C