Survox IVR Overview
This is a summary of the comprehensive capabilities and benefits of Survox IVR based on over 54 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Survox IVR, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Survox IVR is right for your needs? Our Cuspera AI engine can evaluate how Survox IVR fits your specific business needs, industry, and context. Get your personalized assessment report today.
Survox IVR supports business activities such as:
- Helpdesk Management
- Collecting Feedback
- Conference Call Management
- Engaging And Following Up
- Call Management
It can help manage these activities if you use Phone Calls Offline Causes And Charity etc. for these needs. As a solution, Survox IVR's capabilities include Embedded Survey Forms.
Survox IVR Research Vertical is its biggest customer base.
Reviews
"...Automated Phone Surveys (IVR) is a call center automation software that helps optimize phone interviews and deliver IVR surveys via a private cloud hosting...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Survox IVR solved their Customer Feedback Management needs. Cuspera uses 54 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Use Cases
Peers recommend Helpdesk Management , Collecting Feedback , Conference Call Management , as the business use cases that they have been most satisfied while using Survox IVR.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.27/5 ★ |
"...Automated Phone Surveys (IVR) is a call center automation software that helps optimize phone interviews and deliver IVR surveys via a private cloud hosting...." Peer review |
| Collecting Feedback with Offline and Causes And Charity |
4.19/5 ★ |
"...Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection...." Survox Inc. |
| Measuring CSAT |
3.42/5 ★ |
"...It helps me track the effectiveness of our nonprofit's work and customer satisfaction...." Peer review by Administrator |
| Conference Call Management with Offline, Phone Calls, Events and Trade Shows |
4.16/5 ★ |
"...I find that I get more out of a basic landline conference call...." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.27/5 ★ |
"...Automated Phone Surveys (IVR) is a call center automation software that helps optimize phone interviews and deliver IVR surveys via a private cloud hosting...." Peer review |
|
| Collecting Feedback with Offline and Causes And Charity |
4.19/5 ★ |
"...Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection...." Survox Inc. |
|
| Measuring CSAT |
4.19/5 ★ |
| Conference Call Management with Offline, Phone Calls, Events and Trade Shows |
4.16/5 ★ |
"...I find that I get more out of a basic landline conference call...." Peer review by User |
|
Popular Business Setting
for Survox IVR
Top Industries
- Research
Popular in
- Small Business
- Enterprise
Peer and Expert Opinion on Features
for Survox IVR
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (14) |
IT and Other Capabilities
for Survox IVR
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (3) |
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (3) |
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (6) |
Software Failure Risk Guidance
?for Survox IVR
Top Failure Risks for Survox IVR
Vendor Profile Details
Company Name
Survox
Company Website
https://www.survoxinc.com/HQ Location
547 Howard Street, Enghouse Interactive - Markham, San Francisco, CA 94105, US
Employees
11-50
Social
Financials
M&A
Get a personalised risk report for Survox IVR
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Survox IVR may get in touch with you regarding your request.
Request Custom Quote
Survox will get in touch with you regarding your request.