Supportbench - Beautiful and intelligent customer support software ...
Latest Product Updates and Feature Enhancements on Supportbench
Supportbench Becomes the Customer Support Platform Mid-Sized Teams Have Been Waiting For
Supportbench launched a customer support platform tailored for mid-sized businesses, offering enterprise-grade features with simplified usability and scalable pricing. The solution enables teams to m...anage high volumes of customer interactions efficiently. Wolseley, a customer, reports improved satisfaction rates and streamlined email management using Supportbench.
Supportbench Expands B2B Support Platform with AI, Fast Onboarding, and Mid-Market Focus
Supportbench has launched an expanded B2B customer support platform targeting mid-sized teams. The update introduces AI-powered workflows, rapid onboarding, modular tools, and automation features. Th...e platforms industry-agnostic design and enterprise-grade capabilities aim to streamline operations and deliver actionable customer insights. Supportbench emphasizes making advanced support technology accessible and efficient for mid-market organizations.
Supportbench Rolls Out AI Features for Faster Support
Supportbench has launched new AI-powered features designed to accelerate customer support workflows. The update introduces intelligent ticket routing, automated response suggestions, and advanced sen...timent analysis. These enhancements aim to reduce response times and improve customer satisfaction for businesses using Supportbenchs customer service platform.
Partnership Announcement to Expand B2B Support Solutions - EIN News
Supportbench has integrated its B2B customer support platform with Zapier, allowing users to automate support workflows by connecting Supportbench to over 5,000 business applications, including Sales...force, HubSpot, Slack, and Google Sheets. This no-code integration streamlines ticket routing, SLA alerts, and cross-team reporting, enabling B2B support teams to reduce manual tasks and improve efficiency without developer involvement.
Just Superfund Transforms Client Support With Supportbenchs Customer Management Solution
Just Superfund, an Australian accounting firm, replaced its manual Outlook-based email system with Supportbenchs customer management solution. The firm cites automation, customization, responsive sup...port, and real-time dashboards as key benefits. Supportbenchs platform enabled Just Superfund to streamline client communications, improve productivity, and deliver faster, more organized service.
Just Superfund Transforms Client Support With Supportbenchs Customer Management Solution - EIN News
Just Superfund has adopted Supportbenchs customer management solution to enhance its client support operations. The implementation aims to streamline case management, improve response times, and deli...ver a more personalized customer experience using Supportbenchs advanced service platform.
