About Sprinklr Modern Engagement
Sprinklr Modern Engagement enables AI powered listening and engaging on all social and messaging channels to provide better customer engagement at reduced cost, increased revenues and managing brand risk.
Sprinklr Modern Engagement’s Listen feature enables engaging on all owned public digital conversations, explores topics, themes and keywords and enables crisis detection with AI powered alerts and always-on notifications. The Triage feature detects language and sentiment to engage with customers better, routes inbound messages to the right team based on keywords and AI models for understanding context.
The Engage feature enables creation of content that sparks engagement across the social and messaging channels, publishes content ensuring adherence to brand guidelines and tone, and enables reponses at scale with AI supported suggestions to responses
Peer and Expert Opinions
for
Sprinklr Modern Engagement
Goals
Improve ROI and Improve digital and social presence are the most popular goals peers achieved using Sprinklr Modern Engagement .
Channels
It is the best suited for social media, omnichannel, Facebook, channels.
Processes
Peers recommend engagement management, social media management, communication management, as the business processes that they have been most satisfied while using Sprinklr Modern Engagement .
Read Peer and Expert Experience for Business Use Cases
Engagement management With Social media
Engaging and following up With Social media
Social media management With Social media
Social media analytics With Social media
Engaging on social media With Social media
Monitoring social media With Social media
Scheduling post to social media With Social media
Managing social media account With Social media
Communication management With Social media
Sending & publishing communications With Social media
Tracking & monitoring communications With Social media
Content management With Social media
Content publishing With Social media and Promotions
Content curation With Social media
Content sharing With Social media
Content tracking With Social media
Advertisement With Social media
Collaboration
Workflow management
Campaign management With Social media
Campaign analytics
Campaign monitoring With Social media and Offline and On premises
Customer case management With Social media
Product marketing
Customer feedback management With Social media
Measuring customer satisfaction
Competitive intelligence With Social media
Lead engagement
Segmentation and targeting
Contact list management
Contacts history
Channel marketing With Omnichannel
Public relations
International marketing
Lead tracking With Social media
Channel management With Omnichannel
Social media marketing With Social media
Funnel analysis With Social media
Rating and review management With Social media
Training & onboarding
Generation of new leads With Social media
Helpdesk management With Phone calls
Lead management
Lifetime value management
Products & pricelist management With Social media
Media planning With Social media
Touchpoint management With Social media
Conversion management
Media buying With Social media
Market research
Courses & assessment
Knowledge management With Social media
Advocacy management With Social media
Lead qualification With Social media
Sales review & feedback
Popular Business Setting
for
Sprinklr Modern Engagement
Top Industries
- Marketing and Advertising
- Internet
- Consumer Electronics
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Peers used Sprinklr Modern Engagement to Improve ROI and Improve digital and social presence
Verify if it works for you
IT and Other Capabilities
for
Sprinklr Modern Engagement
- Low
- Medium
- High
data
Data Export
Data Import
Support
Email Support
24/7 Support
Chat Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Sprinklr Modern Engagement
First 5 Reports are Free
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