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Sprinklr Social is popular in Marketing And Advertising, Restaurants, and Internet industries and is widely used by Large Enterprise, Mid Market, and Enterprise.
Sprinklr Social Product Overview
Sprinklr Social is an AI-powered solution for managing social media, helping users understand and engage with customers across channels. A free trial is available.
How satisfied the customers are with Sprinklr Social use-cases
Reviews
"Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment posit...ions us as a leader in the category." - Kristin Puckett
"Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to." - Marco Toscano
Sprinklr Social Customer Insights, Testimonials and Case Studies
What benefits does Sprinklr Social offer for Communication Management?
How efficiently Does Sprinklr Social manage your Engagement Management?
What solutions does Sprinklr Social provide for Content Management?
How does Sprinklr Social facilitate Advertisement?
What is Sprinklr Social?
Sprinklr Social enables AI-powered listening and engaging on all social and messaging channels to provide better customer engagement at a reduced cost, increased revenues and manage brand risk.
Sprinklr Modern Sales & Engagement’s Listen feature enables engaging in all owned public digital conversations, explores topics, themes and keywords and enables crisis detection with AI-powered alerts and always-on notifications. The Triage feature detects language and sentiment to engage with customers better, and routes inbound messages to the right team based on keywords and AI models for understanding context.
The Engage feature enables the creation of content that sparks engagement across the social and messaging channels, publishes content ensuring adherence to brand guidelines and tone, and enables responses at scale with AI-supported suggestions to responses
What is Sprinklr Social used for?
What are the top features of Sprinklr Social?
Who uses Sprinklr Social?
What are Sprinklr Social alternatives?
Where is Sprinklr Social located?
11 buyers and buying teams have used Cuspera to assess how well Sprinklr Social solved their Social Media Marketing needs. Cuspera uses 3458 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett |
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Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano |
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Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Kristin Puckett Senior Director of Social Media Strategy and Brand Brookdale Senior Living |
Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett |
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Marco Toscano Director of Customer Experience Projects Denver International Airport |
Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano |
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Asher Yiftachel Head of Paid Acquisition, Software Technology WalkMe |
Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel |
AI-Powered Social Listening to Boost Your Social Media Strategy
Peers used Sprinklr Social for social media management and communication management
Sprinklr Social Competitors
Sprinklr Social Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (296) |
| Custom Reports | Read Reviews (695) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (296) |
| Custom Reports | Read Reviews (695) |
Software Failure Risk Guidance
?for Sprinklr Social
Overall Risk Meter
Top Failure Risks for Sprinklr Social
Sprinklr Inc. Profile
HQ Location
29 West 35th Street, 7th Floor, New York, NY 10001 USA
Employees
1001-5000
Social
Financials
PRIVATE
How does Sprinklr Social facilitate Social Media Management?