springbig Overview
This is a summary of the comprehensive capabilities and benefits of springbig based on over 76 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
springbig, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if springbig is right for your needs? Our Cuspera AI engine can evaluate how springbig fits your specific business needs, industry, and context. Get your personalized assessment report today.
springbig supports business activities such as:
- Loyalty Management
- Campaign Management
- Social Media Analytics
- Social Media Marketing
- Channel Marketing
springbig can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Grow Market Share, Build Brand Awareness, Increase Sales & Revenue, etc. It can help manage these activities if you use Text SMS Promotions and Social Media for these needs. As a solution, springbig's capabilities include Rewards, and Gamification.
Reviews
"...LeafLogix and springbig have combined forces to offer a seamless integration that provides a frictionless experience for your staff and customers with loyalty and offers redemption at check-out within the point-of-sale...." springbig
Cuspera Reviews
120 buyers and buying teams have used Cuspera to assess how well springbig solved their Customer Loyalty Management needs. Cuspera uses 76 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using springbig.
Use Cases
Peers recommend Loyalty Management , Campaign Management , Social Media Analytics , as the business use cases that they have been most satisfied while using springbig.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Text SMS |
4.72/5 ★ |
"...LeafLogix and springbig have combined forces to offer a seamless integration that provides a frictionless experience for your staff and customers with loyalty and offers redemption at check-out within the point-of-sale...." springbig |
| customise loyalty program |
4.00/5 ★ |
"...2014 springbig is the leading provider in customer-loyalty and communications solutions for cannabis dispensaries...." 2019 Best Tech Startups in Boca Raton |
| identify target customers |
3.42/5 ★ |
"...By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI. ..." cannabis marketing platform |
| Campaign Management with Promotions |
4.21/5 ★ |
"...Our Autoconnetcts feature allows your to automate your text marketing campaigns. ..." cannabis marketing platform |
| Social Media Analytics |
3.96/5 ★ |
"...in addition to all of these features, springbig will also provide you with a fully fledged analytics dashboard to provide deep learning insights into your sales from all of your marketing channels so you can adjust your marketing strategy and tactics and boost margins on your best performing products by effectively marketing your cannabis brand or dispensary...." cannabis marketing platform |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Text SMS |
4.72/5 ★ |
"...LeafLogix and springbig have combined forces to offer a seamless integration that provides a frictionless experience for your staff and customers with loyalty and offers redemption at check-out within the point-of-sale...." springbig |
|
| customise loyalty program |
4.72/5 ★ |
| identify target customers |
4.72/5 ★ |
| Campaign Management with Promotions |
4.21/5 ★ |
"...Our Autoconnetcts feature allows your to automate your text marketing campaigns. ..." cannabis marketing platform |
|
| Social Media Analytics |
3.96/5 ★ |
"...in addition to all of these features, springbig will also provide you with a fully fledged analytics dashboard to provide deep learning insights into your sales from all of your marketing channels so you can adjust your marketing strategy and tactics and boost margins on your best performing products by effectively marketing your cannabis brand or dispensary...." cannabis marketing platform |
|
Peer and Expert Opinion on Features
for springbig
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (5) |
| Gamification | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (5) |
| Gamification | Read Reviews (5) |
IT and Other Capabilities
for springbig
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for springbig
Top Failure Risks for springbig
Vendor Profile Details
Company Name
springbig
Company Website
https://springbig.com/HQ Location
Springbig, Inc., 185 NW Spanish River Blvd, Suite 207, Boca Raton, FL 33431, US
Employees
11-50
Social
Financials
IPO
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