Spotler ActivatePro (formerly CrossEngage) Overview

CrossEngage maximizes customer lifetime value and fosters long-term relationships across all channels. The CrossEngage Customer Intelligence Platform facilitates more valuable interactions.

Use Cases

Customers recommend Advertisement, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Spotler ActivatePro (formerly CrossEngage).

Other use cases:

  • Channel Marketing
  • Touchpoint Management
  • Channel Management
  • Communication Management
  • Lead Tracking
  • Segmentation And Targeting
  • Direct Marketing
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Spotler ActivatePro (formerly CrossEngage).

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
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Spotler ActivatePro (formerly CrossEngage) Use-Cases and Business Priorities: Customer Satisfaction Data

Spotler ActivatePro (formerly CrossEngage) works with different mediums / channels such as Social Media. E-Mail. Text SMS etc.

Spotler ActivatePro (formerly CrossEngage)'s features include Personalization, Alerts: Popups & Notifications, Micro Customer Segmenting, etc. and Spotler ActivatePro (formerly CrossEngage) support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Spotler ActivatePro (formerly CrossEngage) analytics capabilities include Analytics, and Custom Reports.

Reviews

"...real-time segmentation, easy to use, cross-channel campaign management..." Peer review by Anonymous Reviewer, Transportation/Trucking/Railroad

Spotler ActivatePro (formerly CrossEngage), URLgenius, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Spotler ActivatePro (formerly CrossEngage)

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Wholesale

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Spotler ActivatePro (formerly CrossEngage) is popular in Information Technology And Services, Marketing And Advertising, and Wholesale and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Spotler ActivatePro (formerly CrossEngage) Use Cases

How does Spotler ActivatePro (formerly CrossEngage) facilitate Campaign Management?

How can Spotler ActivatePro (formerly CrossEngage) optimize your Engagement Management Workflow?

What makes Spotler ActivatePro (formerly CrossEngage) ideal for Channel Marketing?

How can Spotler ActivatePro (formerly CrossEngage) enhance your Touchpoint Management process?

11 buyers and buying teams have used Cuspera to assess how well Spotler ActivatePro (formerly CrossEngage) solved their Customer Data Platform needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Case Studies

CASE STUDY GCC

Spotler helped GCC, a facilities management company, boost website conversion rates by 80%. GCC needed a better way to generate leads and connect marketing with sales. Their old email system was hard... to use and did not work well with Sage CRM. Spotler offered seamless CRM integration, dynamic content, and lead scoring. This made it easier for GCC to reach prospects and improve efficiency. The result was a big increase in conversions and better marketing results.

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Hospitality

CASE STUDY Lake District Hotels

Spotler helped Lake District Hotels connect their marketing and reservations data. This gave them a single customer view. They used Spotler to automate customer journeys and send personalised campaig...ns. Bookings increased by 4% in six months. They achieved an 11x return on investment from their marketing.

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Apparel & Fashion

CASE STUDY Luke 1977

Spotler's personalisation features helped Luke 1977 boost sales and customer retention. The menswear brand faced slow website performance and limited control over cart abandonment emails. Spotler's e...mail marketing and personalisation tools gave the team better campaign visibility and control. Luke 1977 achieved a 30% increase in sales and lowered cart abandonment rates. The solution also improved conversions and streamlined marketing efforts.

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Apparel & Fashion

CASE STUDY Nubikk

Spotler helped Nubikk use personalisation across their website, emails, and WhatsApp. Nubikk wanted to compete with big brands and build loyal customers. They used smarter marketing to get better ins...ights into customer behavior. Relevant content increased sales and repeat purchases. Nubikk worked with DAYLEE and Spotler to improve marketing, conversion, and loyalty.

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Retail

CASE STUDY Fitness Superstore

Spotler helped Fitness Superstore combine email, website personalisation, and behavioural targeting into one solution. The marketing team used Spotler to show personalised product recommendations and... improve customer engagement. They replaced three separate tools with Spotler, saving time and money. Fitness Superstore achieved an 11x return on investment from personalisation. The team can now deliver tailored website experiences based on browsing and purchase history.

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Education

CASE STUDY Radboud University

Spotler's WhatsApp and Live Chat help Radboud University answer student questions fast. The university uses one WhatsApp number and Spotler's dashboard to let many staff reply at once. They track que...stion history and add tags to see common topics. Live Chat is cheaper than their old chat tool. Students get quick answers because the system is easy to use and the team is large.

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Video

CrossEngage | So That Customers Come to Stay

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Peers used Spotler ActivatePro (formerly CrossEngage) for advertisement and campaign management

Spotler ActivatePro (formerly CrossEngage) Competitors

Spotler ActivatePro (formerly CrossEngage) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.18/5 ★

Read Reviews (16)
Analytics

4.31/5 ★

Read Reviews (22)
Custom Reports

3.99/5 ★

Read Reviews (37)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.18/5 ★

Read Reviews (16)
Analytics

4.31/5 ★

Read Reviews (22)
Custom Reports

3.99/5 ★

Read Reviews (37)

Software Failure Risk Guidance

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for Spotler ActivatePro (formerly CrossEngage)

Overall Risk Meter

Low Medium High

Top Failure Risks for Spotler ActivatePro (formerly CrossEngage)

Spotler Limited Profile

Company Name

Spotler Limited

Company Website

https://spotler.com/en-gb

Year Founded

2005

HQ Location

The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A