Home Customer Data Platform Spotler ActivatePro (formerly CrossEngage)

Spotler ActivatePro (formerly CrossEngage): Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Spotler ActivatePro (formerly CrossEngage)
Brand: Spotler ActivatePro (formerly CrossEngage)
Rating: 4.2 (428 reviews)

4.2 5

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Unleash the power of your first-party customer data

AI Powered

Spotler ActivatePro (formerly CrossEngage) Overview

CrossEngage maximizes customer lifetime value and fosters long-term relationships across all channels. The CrossEngage Customer Intelligence Platform facilitates more valuable interactions.

Use Cases

Customers recommend Advertisement, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Spotler ActivatePro (formerly CrossEngage).

Other use cases:

Channel Marketing
Touchpoint Management
Channel Management
Communication Management
Lead Tracking
Segmentation And Targeting
Direct Marketing

See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Spotler ActivatePro (formerly CrossEngage).

Other priorities:

Acquire Customers
Improve ROI
Increase Sales & Revenue
Increase Customer Life Time Value
Enter New Markets Internationally Or Locally
Grow Market Share

See all business priorities See less business priorities

Spotler ActivatePro (formerly CrossEngage) Use-Cases and Business Priorities: Customer Satisfaction Data

Spotler ActivatePro (formerly CrossEngage) works with different mediums / channels such as Social Media. E-Mail. Text SMS etc.

Spotler ActivatePro (formerly CrossEngage)'s features include Personalization, Alerts: Popups & Notifications, Micro Customer Segmenting, etc. and Spotler ActivatePro (formerly CrossEngage) support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Spotler ActivatePro (formerly CrossEngage) analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Approaching potential and existing customers in an orchestrated way can be the source of a relevant and defendable competitive advantage for advertisers...." Peer review by Florian Heinemann, Co-Founder and Managing Director, Project A Ventures

Spotler ActivatePro (formerly CrossEngage), URLgenius, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Spotler ActivatePro (formerly CrossEngage)

Top Industries

Information Technology and Services
Marketing and Advertising
Wholesale

Popular in

Small Business
Mid Market
Large Enterprise

Spotler ActivatePro (formerly CrossEngage) is popular in Information Technology And Services, Marketing And Advertising, and Wholesale and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Spotler ActivatePro (formerly CrossEngage) Use Cases

What Are the key features of Spotler ActivatePro (formerly CrossEngage) for Advertisement?

Why is Spotler ActivatePro (formerly CrossEngage) the best choice for Campaign Management?

How can Spotler ActivatePro (formerly CrossEngage) optimize your Engagement Management Workflow?

Why is Spotler ActivatePro (formerly CrossEngage) the best choice for Channel Marketing?

What makes Spotler ActivatePro (formerly CrossEngage) ideal for Touchpoint Management?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Spotler ActivatePro (formerly CrossEngage) solved their Customer Data Platform needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Case Studies

Utilities

CASE STUDY Vitens

Vitens is the largest drinking water company in the Netherlands. They provide reliable drinking water 24/7. They used a chatbot to improve customer service. The chatbot made their service more effici...ent.

Consumer Goods

CASE STUDY Jacobs Douwe Egberts Professional

Jacobs Douwe Egberts Professional focuses on providing personal service. They use surveys to ensure high-quality service, aiming for scores above four on a five-point scale. The Customer Experience t...eam, with around 30 employees, addresses customer issues and collaborates with Marketing and Sales. They use various communication channels to maintain a personal touch.

CASE STUDY VVV Texel

Spotler Activate helped VVV Texel with personalized emails. This put Texel on the international tourist map. They used a first-party database.

Government Administration

CASE STUDY Municipality of Goes

The Municipality of Goes adopted the WhatsApp Business Solution to improve communication with residents. They wanted to be a leader in using new communication channels. The WhatsApp Business API allo...ws residents to contact the municipality easily and personally. This approach aligns with their goal of being accessible to everyone, including those with intellectual disabilities. The municipality values inclusiveness and sees WhatsApp as a suitable channel for broad communication.

CASE STUDY Zusss

Zusss uses transactional email in their marketing. They create consistency across all channels. They analyze results centrally. This helps them in their marketing efforts.

Entertainment

CASE STUDY FilmHallen

FilmHallen, a large cinema in Amsterdam, faced challenges in predicting audience preferences for diverse movie offerings. They needed a tool to tailor marketing efforts effectively. They chose Spotle...r Activate to personalize their website and emails. This helped them promote the Cineville pass, an unlimited movie subscription, by targeting frequent visitors with specific promotions. This approach aimed to create a culture of film enthusiasts and improve customer retention.

CrossEngage | So That Customers Come to Stay

Peers used Spotler ActivatePro (formerly CrossEngage) for advertisement and campaign management

Spotler ActivatePro (formerly CrossEngage) Competitors

Spotler ActivatePro (formerly CrossEngage)
vs
URLgenius

Spotler ActivatePro (formerly CrossEngage) Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.18/5 ★ Read Reviews (16)
Analytics	4.31/5 ★ Read Reviews (22)
Custom Reports	3.99/5 ★ Read Reviews (37)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.18/5 ★ Read Reviews (16)
Analytics	4.31/5 ★ Read Reviews (22)
Custom Reports	3.99/5 ★ Read Reviews (37)

Software Failure Risk Guidance

for Spotler ActivatePro (formerly CrossEngage)

Overall Risk Meter

Low Medium High

Top Failure Risks for Spotler ActivatePro (formerly CrossEngage)

Spotler Limited Profile

Company Name

Spotler Limited

Company Website

https://spotler.com/en-gb

Year Founded

2005

HQ Location

The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ

Employees

11-50

Social

Financials

M&A