SolarWinds Patches Three Critical Serv-U Vulnerabilities
SolarWinds has released patches for three critical vulnerabilities in its Serv-U enterprise file transfer solution, affecting version 15.5.2.2.102. The vulnerabilities, identified as CVE-2025-40549, ...CVE-2025-40548, and CVE-2025-40547, allow code execution by attackers with admin privileges. The patched version 15.5.3 addresses these issues, along with medium-severity vulnerabilities in Observability Self-Hosted.
SolarWinds 2025 ITSM report reveals impact of generative AI
SolarWinds released its 2025 ITSM Report, highlighting the transformative impact of generative AI on IT service management. The report, analyzing over 2,000 ITSM systems, shows GenAI integration redu...ces incident resolution times by 17.8%, saving 4.87 hours per incident. GenAI-enabled organizations saved 323,343 hours in total, underscoring the strategic necessity of AI for innovation and efficiency.
iTWire - New SolarWinds report : Gen AI significantly drops incident response time for ITSM teams
SolarWinds released its 2025 ITSM Report, highlighting the impact of generative AI on IT service management. The report shows that GenAI integration significantly reduces incident resolution times, w...ith a 17.8% improvement for adopters. GenAI-enabled organizations saved over 323,000 hours, enhancing efficiency and ROI. SolarWinds emphasizes the strategic importance of GenAI for ITSM transformation and innovation.
SolarWinds launched its AI Agent to assist IT teams by predicting issues, automating responses, and enhancing incident response. The AI Agent integrates with Slack for real-time insights and troubles...hooting. Current features include Root Cause Assist and Dynamic Thresholds, with plans for automated incident grouping and an AI-powered knowledge base by 2026.
SolarWinds unveils AI Agent to boost IT resilience & automation
SolarWinds has launched its AI Agent, a context-aware digital tool aimed at enhancing IT resilience and automation. The AI Agent accelerates incident response, simplifies operations, and integrates w...ith SolarWinds' observability platform. It offers features like natural-language interfaces, root-cause analysis, and dynamic threshold monitoring. The AI Agent is in tech preview, with broader availability planned for 2026.
SolarWinds launches AI agent and expands AI capabilities to advance autonomous operational resilience
SolarWinds has launched the SolarWinds AI Agent and expanded its AI capabilities to enhance autonomous operational resilience. The AI Agent, designed to assist IT teams, offers features like incident... resolution, natural language processing, and observability management. New AI-powered features include Root Cause Assist, Dynamic Threshold Enhancements, and AI Query Assist. These innovations aim to reduce downtime and improve IT efficiency by automating responses and diagnostics.
SolarWinds Makes Third Attempt at Patching Exploited Vulnerability
SolarWinds has released a hotfix for a critical remote code execution vulnerability, CVE-2025-26399, in its Web Help Desk software. This marks the third attempt to patch the issue, which is a bypass ...of previous vulnerabilities CVE-2024-28988 and CVE-2024-28986. The vulnerability, discovered by a security researcher with Trend Micro ZDI, poses a high risk, and users are advised to apply the hotfix immediately.
SolarWinds Reduces Cloud Migration Timelines and Costs With AWS Program - Business Wire
SolarWinds has joined the AWS Workload Migration program to accelerate cloud migration for its customers. This collaboration enables organizations to reduce migration timelines and costs while enhanc...ing cloud management and observability using SolarWinds IT management software on AWS. The initiative targets enterprises seeking efficient, secure cloud transitions and improved operational visibility.
SolarWinds Acquires Squadcast, Unifying Observability and Incident ...
SolarWinds has announced the acquisition of Squadcast, a San Francisco-based incident response solution company. This acquisition aims to enhance SolarWinds' observability and incident response capab...ilities, integrating Squadcast's AI-driven solutions to improve operational resilience and reduce mean time to remediation. The acquisition aligns with SolarWinds' mission to support IT teams in managing complex hybrid cloud environments.
SolarWinds Appoints Tim Karaca as Chief Financial Officer
SolarWinds has named Tim Karaca as its new chief financial officer. Karaca will oversee financial strategy and operations, bringing experience in technology sector finance leadership to support Solar...Winds' growth and operational goals.
SolarWinds Appoints Tim Karaca as Chief Financial Officer - Business Wire
SolarWinds named Tim Karaca as chief financial officer. Karaca brings extensive financial leadership experience in the technology sector. He will oversee SolarWinds global finance operations, support...ing the companys growth and strategic initiatives in IT management software.
Awards, Recognitions, and Industry Achievements of SolarWinds Service Desk
SolarWinds Recognized for Second Consecutive Year in 2025 Gartner Magic Quadrant for Digital Experience Monitoring
SolarWinds has been recognized for the second consecutive year in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring. The recognition highlights SolarWinds Observability, which offers ...a comprehensive view across applications, infrastructure, and networks. The platform supports SaaS and self-hosted deployments and includes features like real-user monitoring and synthetic transaction monitoring to enhance digital experience management.
SolarWinds Recognized in 2025 Gartner Magic Quadrant for ...
SolarWinds has been recognized as a Niche Player in the 2025 Gartner Magic Quadrant for Observability Platforms. This recognition highlights SolarWinds' capabilities in providing comprehensive observ...ability solutions, including ingesting and analyzing telemetry, and supporting both cloud and on-premises environments. Recent enhancements include AI-powered features like Root Cause Assist and expanded hybrid IT awareness.
SEC settles with SolarWinds and its CISO over 2020 breach
The SEC has settled its lawsuit with SolarWinds and its former CISO, Timothy G. Brown, over allegations of misleading investors about cybersecurity practices during the 2020 Sunburst attack. The sett...lement, which is still being finalized, follows a court ruling that allowed the SEC to pursue claims against Brown for securities fraud related to misleading security statements. The case highlights the potential for executive accountability in cybersecurity breaches.
