Customer stories

Product Business Settings

Softlink illumin is popular in Non-Profit Organization Management industry and is widely used by Mid Market.

Softlink illumin Product Overview

Softlink-illumin is a powerful knowledge and research management software that collects, records, quantifies, and summarizes information. It enhances information accessibility for staff and clients.

How satisfied the customers are with Softlink illumin use-cases

Reviews

"...The illumin Knowledge & Research Management System collects, records, quantifies and precises queries and answers provided to staff and clients...." Peer review from Softlink Information Centres

Softlink illumin Customer Insights, Testimonials and Case Studies

Immanuel College - Education - Medium

Oliver v5 helped Immanuel College create a one stop shop for digital and video resources. The school needed a web-based library system with cloud backup and mobile access. Oliver v5 offered federated... search, integration with digital resources, and support for RFID self-service kiosks. Staff and students saw improved search capability and easy cataloguing of materials. The implementation was seamless and the system is easy to use.

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NSW Secondary School - Education - Large

LearnPath helped a NSW secondary school improve student research skills and digital literacy. The school faced challenges with students relying on Google and social media for research. After implemen...ting LearnPath, they created over 30 subject-specific guides, making quality resources easy to access. Student engagement and research habits improved. Teachers also benefited from better access to curated content. The library now supports 1100 students and 150-200 staff with both digital and physical resources.

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Scotch College - Education - Large

Oliver v5 helped Scotch College migrate from AccessIT to a web-based library management system. The school needed a flexible, user-focused solution for two libraries and 1,500 students. Softlink's te...am ensured a smooth migration and provided strong support. Oliver v5 improved library efficiency, increased student use of the OPAC, and enabled better communication with parents. The new system supports both traditional and modern learning needs.

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Brisbane Catholic Education - Education - Very Large

Oliver v5 helped Brisbane Catholic Education unify 134 schools under one library management system. The move replaced eight separate systems, saving money on IT infrastructure and support. Staff gain...ed 24/7 web access and better training opportunities. Library users now have improved access to resources and eBook lending. The centralised LMS increased collaboration and consistency across all schools.

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Corpus Christi College - Education - Large

Oliver v5 helped Corpus Christi College improve library management for 1,280 users. The school switched from Smart Library to Oliver v5 Hosted for its ease of use, flexibility, and value for money. S...taff and students find the system simple and intuitive. The migration process was smooth, and the support team was responsive. The library now manages 9,500 books and 475 serials with just 1.5 staff.

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Thomas Deacon Academy - Education - Large

Oliver v5 helped Thomas Deacon Academy streamline library administration for 2,700 students. The system made it easy to access over 30,000 books and many online resources. Staff used features like au...tomatic overdue reminders and a customizable homepage to save time. Students and teachers found it simple to find materials and links. The library team had more time for reading promotion and supporting teaching and learning. Fast support and self-paced training made using Oliver v5 easy for staff.

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lightning

Peers used Softlink illumin for knowledge management and workflow management

Softlink illumin Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.53/5

Read Reviews (16)
Analytics

4.24/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.53/5

Read Reviews (16)
Analytics

4.24/5

Read Reviews (5)

Software Failure Risk Guidance

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for Softlink illumin

Top Failure Risks for Softlink illumin

Softlink America Incorporated News

Product
 

Then vs. Now: How Research Libraries Are Powering Discovery with Liberty Digital and illumin

Softlink's Liberty Digital and illumin platforms are transforming research libraries by replacing outdated systems with agile, integrated solutions. Liberty Digital offers advanced search capabilities, customizable interfaces, and integration with SharePoint, enhancing resource discovery and management. illumin streamlines research request management with workflow automation and reporting. These tools enable libraries to modernize workflows and improve service delivery.

Product
 

It??s Time to Change Your Integrated Library System to Liberty Digital (If You Haven??t Already)

The article discusses the benefits of transitioning to Softlink's Liberty Digital, a modern library management system. Liberty Digital offers AI integrations, automated features, and improved flexibility, addressing issues with legacy systems like high costs and inefficiencies. It emphasizes the importance of evolving library technologies to enhance user engagement and operational efficiency.

Softlink America Incorporated Profile

Company Name

Softlink America Incorporated

Company Website

//ic.softlinkint.com

HQ Location

Eight Mile Plains, QLD

Employees

5,001-10,000

Social

Financials

PRIVATE