Social25 Overview

Discover comprehensive insights into Social25, the leading SMS Marketing platform. Learn more about product features, capabilities and expert reviews based on 40 insights and explore use-cases showcasing how Social25 enhances Engagement management and drives growth.

This is a summary of the comprehensive capabilities and benefits of Social25 based on over 40 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Social25, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Social25 is right for your needs? Our Cuspera AI engine can evaluate how Social25 fits your specific business needs, industry, and context. Get your personalized assessment report today.

Social25 supports business activities such as:

  • Engagement Management

Social25 can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use Social Media Chat and Whatsapp for these needs.

Social25 Reviews

11 buyers and buying teams have used Cuspera to assess how well Social25 solved their SMS Marketing needs. Cuspera uses 40 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Social25.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , as the business use cases that they have been most satisfied while using Social25.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media, Chat and Whatsapp

4.02/5 ★

Read Reviews (3)

"...Engage with your customer on their preferred social channels to build meaningful and lasting relationships. ..." Connect social direct messaging with Salesforce
engaging and following up

3.64/5 ★

Read Reviews (1)

"...Engage with your customer on their preferred social channels to build meaningful and lasting relationships. ..."
PEER EXPERIENCES
Engagement Management with Social Media, Chat and Whatsapp

4.02/5 ★

Read Reviews (3)

"...Engage with your customer on their preferred social channels to build meaningful and lasting relationships. ..." Connect social direct messaging with Salesforce
engaging and following up

4.02/5 ★

Read Reviews (1)

Customer Stories

PROCEPT BioRobotics - Medical Devices

GoMeddo helped PROCEPT BioRobotics fix scheduling and resource problems. Their old systems were slow and caused double bookings. Gen25 set up GoMeddo to bring all data into one place. Now, staff can ...see everything in real time. This stopped double bookings and made work faster. The new system can grow as the company grows.

Read more →

Aurea Imaging - Agriculture

Salesforce Sales Cloud helped Aurea Imaging grow and manage sales. Aurea Imaging needed to expand globally and improve lead management. Gen25 set up Salesforce to centralize customer data and communi...cation. The solution gave a full customer view and streamlined lead flow. Sales and service processes improved, and the sales pipeline became clearer. The company now tracks budgets better and is ready for more growth.

Read more →

B&C International - Consumer Goods

Salesforce and Gen25 helped B&C International grow in the European window decoration market. The company needed to scale, use data better, and improve customer experience. Gen25 guided B&C through a ...digital transformation, rolling out Salesforce in several countries. The new system supports efficient sales and aims to boost market share by 10%. Data-driven insights and workflow automation now help B&C expand internationally and serve customers better.

Read more →

Mollie - Financial Services

Salesforce Sales Cloud and Marketing Cloud helped Mollie scale faster and improve customer data integration. Mollie switched from HubSpot to Salesforce for better automation and data-driven insights.... Gen25 set up a scalable omnichannel platform, enabling personalized campaigns and efficient sales flows. The new system connects to Mollie's data lake for analytics and AI. Mollie can now expand internationally and deliver a better digital experience to customers and partners.

Read more →

Celestyal Cruises - Hospitality

Gen25 implemented a new Salesforce platform for Celestyal Cruises. The challenge was fragmented processes and low adoption of their old system. Gen25 built a tailored solution with Sales Cloud, autom...ated onboarding, and integrated support tools. The new platform improved lead management, contract workflows, and data insights. Sales teams now work more efficiently and spend more time with customers. Celestyal can scale and deliver better service with this future-ready system.

Read more →

Based on peer insights

Cuspera recommends Social25 for

Use Cases Engagement Management
Medium Social Media, Chat, Whatsapp
Business Priorities Enhance Customer Relationships, Acquire Customers

IT and Other Capabilities

for Social25

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.16/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.16/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.49/5 ★

Read Reviews (5)
Chat Support

3.16/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.49/5 ★

Read Reviews (5)
Chat Support

3.16/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.16/5 ★

Read Reviews (2)
Analytics

3.16/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.16/5 ★

Read Reviews (2)
Analytics

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Social25

Top Failure Risks for Social25

Vendor Profile Details

Company Name

Gen25 Ltd

Company Website

//gen25.com

HQ Location

Gustav Mahlerlaan 350-b, Amsterdam, Noord-Holland 1082 ME, NL

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