SmartMessage Overview

This is a summary of the comprehensive capabilities and benefits of SmartMessage based on over 108 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SmartMessage, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SmartMessage is right for your needs? Our Cuspera AI engine can evaluate how SmartMessage fits your specific business needs, industry, and context. Get your personalized assessment report today.

SmartMessage supports business activities such as:

  • Engagement Management
  • Advertisement
  • Channel Marketing
  • Promotion Management
  • Discount Management

SmartMessage can help you with many business goals, such as Build Brand Awareness, Scale Best Practices, Improve Internal Communications, and Acquire Customers. It can help manage these activities if you use Website E-Mail Mobile etc. for these needs. As a solution, SmartMessage's capabilities include Personalization.

Reviews

"...Use customer data to build engaging cross-channel campaigns that talk to your customers when and where they want. ..." Platform Overview

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well SmartMessage solved their Marketing Automation needs. Cuspera uses 108 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Build Brand Awareness and Scale Best Practices are the most popular business priorities peers achieved using SmartMessage.

Other priorities:

  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Channel Marketing , as the business use cases that they have been most satisfied while using SmartMessage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.68/5 ★

Read Reviews (19)

"...Use customer data to build engaging cross-channel campaigns that talk to your customers when and where they want. ..." Platform Overview
engaging and following up

4.55/5 ★

Read Reviews (11)

"...ODC s SmartMessage Marketing Platform provides an integrated, centralized and easy to manage digital marketing tool organizing activities across channels leading to improved engagement with audiences...."
Advertisement with Website, E-Mail, Mobile, Chat and Text SMS

4.02/5 ★

Read Reviews (6)

"...Use our drag-and-drop editor to efficiently build content for email, mobile, advertising and more. ..." Platform Overview
Channel Marketing with Omnichannel

4.03/5 ★

Read Reviews (2)

"...Omni-Channel Marketing and Customer Experience Platform. ..." Platform Overview
PEER EXPERIENCES
Engagement Management

4.68/5 ★

Read Reviews (19)

"...Use customer data to build engaging cross-channel campaigns that talk to your customers when and where they want. ..." Platform Overview
engaging and following up

4.68/5 ★

Read Reviews (11)

Advertisement with Website, E-Mail, Mobile, Chat and Text SMS

4.02/5 ★

Read Reviews (6)

"...Use our drag-and-drop editor to efficiently build content for email, mobile, advertising and more. ..." Platform Overview
Channel Marketing with Omnichannel

4.03/5 ★

Read Reviews (2)

"...Omni-Channel Marketing and Customer Experience Platform. ..." Platform Overview

9+ more Business Use Cases

Our AI advisor, Wyz, harnessed 108 insights from peers and experts to help you assess how these SmartMessage use cases fit your Marketing Automation needs.

Based on peer insights

Cuspera recommends SmartMessage for

Use Cases Engagement Management , Advertisement , Channel Marketing
Medium Website, E-Mail, Mobile
Features Personalization
Business Priorities Build Brand Awareness, Scale Best Practices, Improve Internal Communications

Peers used SmartMessage to Build brand awareness and Scale best practices

Peer and Expert Opinion on Features

for SmartMessage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.92/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

3.92/5 ★

Read Reviews (8)

IT and Other Capabilities

for SmartMessage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.61/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.61/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5 ★

Read Reviews (6)
Phone Support

3.04/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5 ★

Read Reviews (6)
Phone Support

3.04/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (5)
Analytics

3.54/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (5)
Analytics

3.54/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for SmartMessage

Top Failure Risks for SmartMessage

Vendor Profile Details

Company Name

SmartMessage

HQ Location

222 W.Merchandise Mart Plaza, Suite 212 (1871), Chicago, IL 60654, US

Employees

51-200

Social

Financials

NA