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Smarter Biz

4.23 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(90 Reviews, Testimonials & Expert Opinions)
(90 Reviews, Testimonials & Expert Opinions)

Sales Enablement tool to boost lead conversions

About Smarter Biz

Smarter Biz is an AI-powered customer experience platform that enables businesses to deliver quality customer experience services at significant cost benefits through unique people and technology platforms. It helps businesses boost their lead conversions with true insights of leads in real-time by using the power of voice analytics.

SmarterBiz streamlines customer journeys across multiple touchpoints with its CX platform, lowering the cost to serve, time to serve, and budgets to CX center. It delivers the customer experience through its platform and gig-workforce bringing convergence of tech and people to run multi-layered operations for its clients. It helps in resolving engagement by an intelligent skill-based routing mechanism between automation and manual intervention, execute any of the CX processes from distributed locations with dispositions, deliver dispositions and measure KPIs in real-time, and so on.

Its features are multichannel engagement, real-time reports, outcome-driven intelligence, personalized engagement, skill-based routing, on-demand flexibility and many more.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Smarter Biz solves your Sales Enablement needs.

Peer and Expert Opinions
for Smarter Biz

Goals

Increase sales & revenue and are the most popular goals peers achieved using Smarter Biz .

Channels

It is the best suited for phone calls, channels.

Processes

Peers recommend sales call management, social media management, engagement management, as the business processes that they have been most satisfied while using Smarter Biz .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Sales call management With Phone calls

"...Automatic update and call records make the job so easy...."
Peer review by Nageswari B., CEO, Hospital & Health Care

call recording

Social media management

"...Agent to Client level real time analytics & dashboard. ..."
Remote Contact Centre

social media analytics

Engagement management With Phone calls

"...Using the instant digital catalog and follow up that we send right after a call..."
Remote Contact Centre

engaging and following up

Popular Business Setting
for Smarter Biz

Top Industries

  • Hospital & Health Care

Popular in

  • Small Business

IT and Other Capabilities
for Smarter Biz

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Phone Support

Chat Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Smarter Biz

Vendor Profile Details

Company Name Smarter-Biz Technologies
HQ Location L6, 2nd Main Rd,, Sector 6, HSR Layout, Bangalore, Karnataka 560102, IN
Employees 1-10
Social