Latest Product Updates and Feature Enhancements on SmartBots

 

Process-Driven Intelligence (PDI): Empowering Business Users to Build AI Agents Their Way

SmartBots introduces Epoch, an AI agent designed for business users to build AI agents without technical expertise. The Process-Driven Intelligence (PDI) approach focuses on business processes rather... than coding, allowing users to define workflows that Epoch transforms into intelligent agents. This empowers business users to automate processes while maintaining control and compliance.

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Customer Success Stories of SmartBots

 

Secure Payments with Agentic AI Telecom Payments Processing Solution

SmartBots partnered with a telecom leader to launch an AI-powered voice agent for secure payment processing. The solution ensures PCI DSS compliance, offers bilingual support, and integrates with cus...tom CRM systems. This deployment reduces manual workload, enhances security, and provides actionable analytics for business improvement.

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