Sitecore CDP Overview

Sitecore CDP, recognized in Gartner's Personalisation Engine Magic Quadrant 2018, uses AI-powered personalisation. It ingests data via secure stream, batch, and REST APIs, monitoring real-time interactions.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using Sitecore CDP.

Other use cases:

  • Contract Management
  • Lifetime Value Management
  • Communication Management
  • Campaign Management
  • Rating And Review Management
  • Channel Marketing
  • Digital Signature
See all use cases See less use cases

Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore CDP.

Other priorities:

  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Sitecore CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore CDP works with different mediums / channels such as E-Mail. Mobile. Display Advertisement etc.

Sitecore CDP's features include Personalization. and Sitecore CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sitecore CDP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Boxever helps us capture data, anticipate the needs of our guests and create a personalised engagement across all channels...." Peer review by Aer Lingus, Aer Lingus

Peer review evidence (same sources as the product rating summary)

"...It's through machine learning and the usage of A.I. that the company has dominated the playing field, helping its customers to find new ways to engage their clients in their travel journeys...." Top 10 trending application of artificial intelligence (A.I.) in 2020
"...Roots, branches and trees Technology companies like Boxever work with Enterprise Ireland to help extend their global reach...." What Is the Future of Packaged Vacations After Thomas Cook s Collapse? - Skift plus 1 more
"...What sets it apart: Boxever is CDP that collects data on web visits, mobile activity, email activity, calls, ads, and more...." 10+ Best Customer Data Platform Software Apps

Sitecore CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore CDP

Top Industries

  • Information Technology and Services
  • Utilities
  • Retail

Popular in

  • Small Business

Sitecore CDP is popular in Information Technology And Services, Utilities, and Retail and is widely used by Small Business,

Sitecore CDP Customer wins, Customer success stories, Case studies

How does Sitecore CDP address your Engagement Management Challenges?

How can Sitecore CDP enhance your Lead Qualification: Technographic process?

How can Sitecore CDP optimize your Contract Management Workflow?

What solutions does Sitecore CDP provide for Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well Sitecore CDP solved their Customer Data Platform needs. Cuspera uses 429 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

 

UK charity (name not provided) - Non Profit Organization Management - Non-Profit Organization Management

Sitecore helped a charity improve its digital experience. The charity reduced bounce rates by 30% and doubled the average number of pages read per visit. Referrals to direct services increased tenfol...d. The new platform made it easier for users to access support and information. Content management became simpler and digital production time was cut in half. Over 400,000 users visited the COVID-19 information hub.

Read on →
 

A social housing group - Real Estate - Real Estate

Sitecore helped a social housing group upgrade its digital platform. The new Sitecore-powered website and app led to a 30% rise in registrations and a 40% increase in online payments. The Trustpilot ...rating improved from 1.4 to 3.8 out of 5. Automated chat and self-service features reduced calls and boosted customer satisfaction. The group also saw significant cost savings and better operational efficiency.

Read on →

Wolters Kluwer - Information Services - Information Services

Sitecore Content Hub DAM helped Wolters Kluwer centralize content from 280 websites. Marketers now create 100 new web pages daily. The company saw a 325% increase in Google first-page searches and ga...ined 170,000 new non-branded leads. Domain Authority rose by 23 points. The solution improved sales leads and made content management faster and easier.

Read on →

Getting started with Sitecore CDP

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Peers used Sitecore CDP for engagement management and lead qualification: technographic

Sitecore CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Sitecore CDP

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore CDP

Sitecore News

Partnership

Sitecore Taps Leading Digital Agency Americaneagle.com to Strengthen Managed Cloud Offering

Sitecore has enhanced its Managed Cloud Infrastructure by partnering with Americaneagle.com, a Sitecore Platinum Partner. This collaboration aims to improve operational support for Sitecore's Managed Cloud, ensuring platform reliability and performance. Americaneagle.com will provide expertise in managing complex environments, benefiting clients like United Airlines by significantly reducing critical ticket alerts.

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Awards

Sitecore Leads Gartner Magic QuadrantTM for Content Marketing Platforms

Sitecore has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Content Marketing Platforms, noted for its comprehensive vision and execution. This recognition highlights Sitecore's AI-driven platform, which integrates digital asset management and content operations, enabling enterprises to efficiently manage and distribute content across channels. Sitecore's approach emphasizes governance and scalability, supported by a global community of developers and partners.

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Awards

Optimizely, Sitecore, and Adobe Named Leaders in Magic ...

Sitecore has been recognized as a Leader in the Gartner Magic Quadrant for Content Marketing Platforms, highlighting its strong position along the Completeness of Vision axis. This recognition underscores Sitecore's capabilities in the content marketing space.

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Product

Leading the AI-first frontier: Sitecore City Tour Singapore reveals the ...

Sitecore has launched sovereign cloud and AI services in Singapore, leveraging Microsoft Azure. This initiative aims to enhance Sitecore's capabilities in AI-driven marketing technology, supporting businesses in optimizing their content creation strategies.

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Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE