Sitecore CDP Overview

Sitecore CDP, recognized in Gartner's Personalisation Engine Magic Quadrant 2018, uses AI-powered personalisation. It ingests data via secure stream, batch, and REST APIs, monitoring real-time interactions.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using Sitecore CDP.

Other use cases:

  • Contract Management
  • Lifetime Value Management
  • Communication Management
  • Campaign Management
  • Rating And Review Management
  • Channel Marketing
  • Digital Signature
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sitecore CDP.

Other priorities:

  • Enhance Customer Relationships
  • Increase Customer Life Time Value
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Sitecore CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore CDP works with different mediums / channels such as E-Mail. Mobile. Display Advertisement etc.

Sitecore CDP's features include Personalization. and Sitecore CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sitecore CDP analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Boxever is a personalisation platform that uses data and AI to help the worlds biggest brands make every customer interaction smarter...." Peer review from Boxever

Sitecore CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore CDP

Top Industries

  • Information Technology and Services
  • Utilities
  • Retail

Popular in

  • Small Business

Sitecore CDP is popular in Information Technology And Services, Utilities, and Retail and is widely used by Small Business,

Sitecore CDP Customer wins, Customer success stories, Case studies

What solutions does Sitecore CDP provide for Engagement Management?

What benefits does Sitecore CDP offer for Lead Qualification: Technographic?

Why is Sitecore CDP the best choice for Contract Management?

How efficiently Does Sitecore CDP manage your Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well Sitecore CDP solved their Customer Data Platform needs. Cuspera uses 429 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Getting started with Sitecore CDP

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Peers used Sitecore CDP for engagement management and lead qualification: technographic

Sitecore CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (37)
Custom Reports

4.48/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for Sitecore CDP

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore CDP

Sitecore News

Partnership

FPT Named Sitecores First Global Partner Under Global Elite Reseller Program - Social News XYZ

Sitecore has appointed FPT as its first Global Elite Reseller, enhancing their partnership to expand the reach of SitecoreAI, a next-gen digital experience platform. FPT gains exclusive reseller rights in Vietnam and non-exclusive rights in select Asian and Middle Eastern markets. This collaboration aims to democratize AI-powered digital experiences globally, leveraging FPT's delivery expertise and Sitecore's innovative solutions.

Read more →
Awards

Vizient Wins 2025 Sitecore Digital Impact Award - martechcube.com

Vizient received the Most Innovative Use of Sitecore Award at the 2025 Sitecore Digital Impact Awards. The award, presented at the Sitecore Symposium, recognized Vizient's collaboration with Americaneagle.com to enhance personalized website experiences using Sitecore's platform. This initiative improved engagement by delivering tailored content to various healthcare roles, showcasing Sitecore's AI capabilities.

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Product

Sitecore Announced the Launch of Sitecore Studio

Sitecore launched Sitecore Studio, an innovation layer of SitecoreAI, at Symposium 2025. This platform allows users to build AI-powered agents and workflows, enhancing marketing automation. Sitecore Studio integrates with Sitecores CMS, DAM, MRM, and CMP solutions, offering over 20 AI agents out of the box. The platform supports customization and scalability, empowering marketers and partners to innovate within a secure environment.

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Product

Sitecore Unveils SitecoreAI, Ushering in the AI-First Era of Digital ...

Sitecore has launched SitecoreAI, a composable SaaS platform that integrates AI to enhance digital marketing experiences. Built on Sitecore XM Cloud, it offers tools like Agentic Studio for real-time personalization and workflow automation. Companies like Berkeley Homes and AFL are already leveraging SitecoreAI for targeted content creation and streamlined digital property management. The platform promises improved marketing efficiency and customer engagement.

Read more →

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE