Sinch BSS platform Overview

Sinch-bss-platform offers diverse products for expanding service offerings and monetizing assets. Customer relationships are fostered through innovative solutions provided by Sinch for Telco.

Use Cases

Customers recommend Products & Pricelist Management, Engaging And Following Up, Channel Management, as the business use cases that they have been most satisfied with while using Sinch BSS platform.

Other use cases:

  • Touchpoint Management
  • Billing And Invoice Management
  • Contract Management
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Business Priorities

Build Brand Awareness and Launch New Products are the most popular business priorities that customers and associates have achieved using Sinch BSS platform.

Other priorities:

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Sinch BSS platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sinch BSS platform works with different mediums / channels such as User Generated Content. Blogs. Mobile etc.

Peer review evidence (same sources as the product rating summary)

"...At the core of the Sinch BSS is a TM Forum based Product Catalog that allows definition and management of your product offerings, including business rules, price, documents and data. ..." API's for simple integration
"...We are redefining how businesses engage with their customers through cloud-based tools and mobile technology...." CLX Communications AB (publ): CLX Communications unifies its business under a shared identity and rebrands as Sinch
"...TV channel management...." API's for simple integration

Sinch BSS platform Customer wins, Customer success stories, Case studies

How can Sinch BSS platform enhance your Products & Pricelist Management process?

 

Cursor

Sinch Q2 Growth Led by Americas as AI Partnerships and Leadership Changes Reshape Strategy

Sinch reported a 6% organic net sales growth in Q2, driven by strong performance in the Americas. The company entered a partnership with AI tool provider Cursor and secured multiple marquee customer ...wins. Sinch is positioning itself as a leading communications infrastructure provider for businesses adopting AI at scale, with industry recognition from Gartner, IDC, and Adobe.

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Sinch AB Helps Non-Profit Today's Sober Women with Timely Connection and Support ...

Sinch AB's messaging platform, SimpleTexting, is being used by the U.S.-based nonprofit Today's Sober Women to provide trauma-informed text support for women in sobriety. This initiative, crucial dur...ing the holiday season, enables secure, two-way SMS communication, offering emotional support and connecting women with essential services like housing and food assistance.

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SWETI Marketing - Marketing And Advertising - Small

USA

Sinch Engage helped SWETI Marketing deliver SMS and MMS campaigns for fitness brands. SWETI needed a messaging partner that could handle high-volume campaigns and provide detailed analytics. Sinch en...abled rich media messaging and trackable links within HubSpot. This improved client messaging and reporting. SWETI now helps gyms connect with millions of members using scalable mobile messaging.

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Oz Hair and Beauty - Retail - Medium

Sydney, Australia

Sinch Engage helped Oz Hair and Beauty boost customer engagement with targeted SMS campaigns. The retailer achieved a 38x ROI and a 12% click-through rate using personalized, two-way messaging. Integ...ration with Shopify enabled automated abandoned cart reminders, driving a 13% conversion rate. Customers received tailored product recommendations and promotions via SMS. Oz Hair and Beauty connected online and in-store experiences for seamless shopping.

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Clarins - Retail - Large

Paris, France

Clarins used Sinch's RCS messaging to boost holiday campaign engagement. The RCS messages achieved a 79% read rate and a 22% click-through rate. This was 2.5 times higher than their Rich SMS campaign...s. Clarins also saw three times more redirections than with Rich SMS. The company is now refining its RCS strategy for future campaigns.

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Courir - Retail - Large

Paris, France

Courir used Sinch's messaging solutions to boost sales and customer engagement. They ran campaigns on WhatsApp, Rich SMS, and RCS. The WhatsApp holiday campaign saw a 66% opt-in rate and 91% particip...ation. RCS campaigns delivered a 137% ROI and tripled campaign revenue compared to previous methods. Courir now plans to expand RCS use and integrate loyalty features for even better results.

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Sinch BSS platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Sinch BSS platform

Top Failure Risks for Sinch BSS platform

Sinch AB News

Company

MessageMedia rebrands as Sinch Engage in Australia

MessageMedia is rebranding to Sinch Engage in Australia, aligning with Sinch's global network and AI capabilities. The rebrand aims to enhance customer engagement strategies by integrating local support with global resources. Existing products and services remain unchanged, ensuring continuity in SMS, MMS, and WhatsApp capabilities while introducing new channels like Rich Communication Services (RCS).

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Company

Sinch rebrands MessageMedia as Sinch Engage in Australia

Sinch has rebranded its MessageMedia platform as Sinch Engage in Australia. The rebranding will not affect existing customers, as the platform will continue to offer SMS, MMS, WhatsApp, and local support without changes to products or pricing.

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Product

Sinch Launches Agent Tools to Help Developers Build AI-Powered Communication Applications

Sinch has launched Agent Tools, a suite designed to aid developers in building AI-powered communication applications. The tools integrate with popular development environments like Visual Studio Code and JetBrains, supporting AI-assisted coding tools such as GitHub Copilot and ChatGPT. Features include Simulator Mode for testing integrations without live API calls, enhancing the developer experience with Sinch's platform.

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Product

Sinch Launches Agent Tools to Bring AI Coding Assistants Directly into ...

Sinch has launched Agent Tools, a developer toolkit that integrates its communications platform with popular IDEs and AI coding assistants like VS Code, JetBrains, GitHub Copilot, and ChatGPT Desktop. This integration allows developers to build, test, and deploy applications using Sinch's infrastructure directly within their coding environments, enhancing AI-assisted software development workflows.

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Sinch AB Profile

Company Name

Sinch AB

Company Website

https://www.sinch.com/

HQ Location

Lindhagensgatan 74 112 18 Stockholm Sweden

Employees

251-500

Social

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Financials

IPO