Sinch BSS platform Overview

Sinch-bss-platform offers diverse products for expanding service offerings and monetizing assets. Customer relationships are fostered through innovative solutions provided by Sinch for Telco.

Use Cases

Customers recommend Products & Pricelist Management, Engaging And Following Up, Channel Management, as the business use cases that they have been most satisfied with while using Sinch BSS platform.

Other use cases:

  • Touchpoint Management
  • Billing And Invoice Management
  • Contract Management
See all use cases See less use cases

Business Priorities

Build Brand Awareness and Launch New Products are the most popular business priorities that customers and associates have achieved using Sinch BSS platform.

Other priorities:

See all business priorities See less business priorities

Sinch BSS platform Use-Cases and Business Priorities: Customer Satisfaction Data

Sinch BSS platform works with different mediums / channels such as User Generated Content. Blogs. Mobile etc.

Peer review evidence (same sources as the product rating summary)

"...At the core of the Sinch BSS is a TM Forum based Product Catalog that allows definition and management of your product offerings, including business rules, price, documents and data. ..." API's for simple integration
"...The connector s use of HTTP corresponds directly to your Mobile Messaging Provider (MMPs like Twilio , Sinch/CLX , or AWS Pinpoint ), which can alter message performance according to volume and encourage consumers to actively engage...." Personalization for your Mobile Marketing Practice
"...TV channel management...." API's for simple integration

Sinch BSS platform Customer wins, Customer success stories, Case studies

What benefits does Sinch BSS platform offer for Products & Pricelist Management?

 

Sinch AB Helps Non-Profit Today's Sober Women with Timely Connection and Support ...

Sinch AB's messaging platform, SimpleTexting, is being used by the U.S.-based nonprofit Today's Sober Women to provide trauma-informed text support for women in sobriety. This initiative, crucial dur...ing the holiday season, enables secure, two-way SMS communication, offering emotional support and connecting women with essential services like housing and food assistance.

Read on →
 

SWETI Marketing - Marketing And Advertising - Small

USA

Sinch Engage helped SWETI Marketing deliver SMS and MMS campaigns for fitness brands. SWETI needed a messaging partner that could handle high-volume campaigns and provide detailed analytics. Sinch en...abled rich media messaging and trackable links within HubSpot. This improved client messaging and reporting. SWETI now helps gyms connect with millions of members using scalable mobile messaging.

Read more →
 

Oz Hair and Beauty - Retail - Medium

Sydney, Australia

Sinch Engage helped Oz Hair and Beauty boost customer engagement with targeted SMS campaigns. The retailer achieved a 38x ROI and a 12% click-through rate using personalized, two-way messaging. Integ...ration with Shopify enabled automated abandoned cart reminders, driving a 13% conversion rate. Customers received tailored product recommendations and promotions via SMS. Oz Hair and Beauty connected online and in-store experiences for seamless shopping.

Read more →
 

Clarins - Retail - Large

Paris, France

Clarins used Sinch's RCS messaging to boost holiday campaign engagement. The RCS messages achieved a 79% read rate and a 22% click-through rate. This was 2.5 times higher than their Rich SMS campaign...s. Clarins also saw three times more redirections than with Rich SMS. The company is now refining its RCS strategy for future campaigns.

Read more →
 

Courir - Retail - Large

Paris, France

Courir used Sinch's messaging solutions to boost sales and customer engagement. They ran campaigns on WhatsApp, Rich SMS, and RCS. The WhatsApp holiday campaign saw a 66% opt-in rate and 91% particip...ation. RCS campaigns delivered a 137% ROI and tripled campaign revenue compared to previous methods. Courir now plans to expand RCS use and integrate loyalty features for even better results.

Read more →
 

BUT - Retail - Large

France

BUT used Sinch's RCS messaging to boost sales and engage shoppers. Their first RCS campaign saw a 10% click-through rate, three times higher than SMS. A key campaign delivered a 7x ROI and €82,000 in... extra revenue. RCS messages had a 73% read rate and 13.5% click-through rate. BUT now sends millions of RCS messages, making it a core part of their CRM strategy.

Read more →

Sinch BSS platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Sinch BSS platform

Top Failure Risks for Sinch BSS platform

Sinch AB News

Executive

Sinch appoints Jonas Dahlberg as acting CEO to lead next phase of ...

Sinch has appointed Jonas Dahlberg as acting CEO, succeeding Laurinda Pang, to lead the company's next phase of growth. Dahlberg, previously CFO, has been involved in Sinch's strategic transformation and brings experience from leading tech-enabled services. Pang will support the transition until a permanent successor is appointed by the end of 2026.

Read more →
Executive

Sinch Says CEO Laurinda Pang To Step Down; Appoints Jonas Dahlberg Acting CEO

Sinch CEO Laurinda Pang will step down, and Jonas Dahlberg has been appointed as the acting CEO.

Read more →
Executive

Jonas Dahlberg Takes Helm at Sinch as Acting CEO

Jonas Dahlberg has been appointed as the acting CEO of Sinch, following Laurinda Pang's decision to step down. Dahlberg, previously the CFO, is expected to guide Sinch through its next growth phase, focusing on AI-driven communications. Pang will assist in the transition until her final exit by December 31, 2026.

Read more →
Executive

Sinch appoints Jonas Dahlberg as acting CEO to lead next phase of execution and growth

Sinch has appointed Jonas Dahlberg as acting CEO, succeeding Laurinda Pang, to lead the company's next phase of growth and execution. Dahlberg, previously CFO at Sinch, brings experience from leading international tech-enabled services. This leadership transition aims to build on Sinch's transformation into a profitable, integrated global cloud communications platform.

Read more →

Sinch AB Profile

Company Name

Sinch AB

Company Website

https://www.sinch.com/

HQ Location

Lindhagensgatan 74 112 18 Stockholm Sweden

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

IPO