Shout.com Overview

Shout revolutionizes customer feedback management by prioritizing data privacy and compliance. Businesses leverage Shout to gather critical insights through secure surveys, enhancing customer experiences while adhering to stringent data protection standards. A standout feature is its privacy-first approach, ensuring sensitive information remains safeguarded. Teams can seamlessly integrate Shout into their workflows, using it to conduct assessments and gather feedback without compromising on security. This makes it ideal for industries where data compliance is non-negotiable. Shout's user-centric design supports businesses in refining their customer engagement strategies, ultimately driving improved satisfaction and loyalty.

Use Cases

Customers recommend Collecting Feedback, Collaboration, Engaging Conversational Surveys, as the business use cases that they have been most satisfied with while using Shout.com.

Other use cases:

  • White-Labeled Surveys
  • Helpdesk Management
  • Customise Loyalty Program
  • Advertisement
  • Contract Management
  • Market Research
  • Lifetime Value Management
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Shout.com.

Other priorities:

  • Build Brand Awareness
  • Manage Risk
  • Increase Sales & Revenue
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Shout.com Use-Cases and Business Priorities: Customer Satisfaction Data

Shout.com works with different mediums / channels such as Promotions.

Shout.com's features include Embedded Survey Forms, Personalization, and Dashboard. and Shout.com support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Shout.com analytics capabilities include Custom Reports, and Analytics.

Reviews

"I came into the business with minimal budget and needing to convince senior people that a data lead approach was the way forward – Shout enabled me to do so." - David H

Shout.com, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Shout: Privacy-first survey software ensures secure and compliant feedback collection. Improve experiences and perform assessments with a free trial today.

Popular Business Setting

for Shout.com

Top Industries

  • Marketing and Advertising

Popular in

  • Small Business

Shout.com is popular in Marketing And Advertising, and is widely used by Small Business,

Comprehensive Insights on Shout.com Use Cases

How does Shout.com address your Collecting Feedback Challenges?

What makes Shout.com ideal for Engaging Conversational Surveys?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Shout.com solved their Customer Feedback Management needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shout.com testimonial

David H

Insight Lead

The Jockey Club
I came into the business with minimal budget and needing to convince senior people that a data lead approach was the way forward – Shout enabled me to do so. Testimonial By David H
CUSTOMERS TESTIMONIALS
Shout.com testimonial

David H

Insight Lead

The Jockey Club
I came into the business with minimal budget and needing to convince senior people that a data lead approach was the way forward – Shout enabled me to do so. Testimonial By David H

Case Studies

Sports

CASE STUDY David Hollinshead (Insight Lead – The Jockey Club, The Football Association, Chelsea Football Club)

David needed to bring a data-led approach to his organization with a small budget. He used Shout to run surveys, track brand reputation, and present data simply. Shout's easy-to-use tools helped him ...convince senior leaders of the value of data. The platform made reporting simple and kept branding consistent. David found Shout affordable and praised its customer service.

Read more →
Non-Profit Organization Management

CASE STUDY WWT (Wetland Wildlife Trust)

WWT is the UK's largest wetland charity. They needed a better way to collect and use feedback for their education programs. They switched from SurveyMonkey to Shout because Shout was more affordable ...and had better features. Shout helped them get instant feedback, make faster decisions, and improve their programs. The team found Shout easy to use and it made their work more productive.

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Video

How to Create a Survey | Shout.com

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Peers used Shout.com for Collecting feedback and collaboration

Shout.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.69/5 ★

Read Reviews (35)
Analytics

3.33/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.69/5 ★

Read Reviews (35)
Analytics

3.33/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Shout.com

Overall Risk Meter

Low Medium High

Top Failure Risks for Shout.com

Problem Free Limited Profile

Company Name

Problem Free Limited

Company Website

//shout.com

HQ Location

1 Temple Way, Bristol, England GB

Employees

11-50

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