Latest News & Updates on ServiceTrade

ServiceTrade launched a native integration with Microsoft Dynamics 365 Business Central, enhancing data synchronization and workflow efficiency. This integration addresses field service management ch...allenges by connecting ERP systems with field operations, reducing manual errors and back-office overhead. Mechanical Service Corporation adopted this integration to streamline their migration from Microsoft Great Plains.
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ServiceTrade has launched a native integration with Microsoft Dynamics 365 Business Central, enhancing its field service management platform. This integration synchronizes master data and key workflo...ws, reducing manual data entry and improving audit traceability. It aims to streamline operations for contractors by bridging gaps between ERP systems and field service software.
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ServiceTrade launched Smart Tech Prepare, an AI-powered feature in its mobile app, to enhance field service management. It provides technicians with job-ready summaries, integrating existing job, ass...et, and service history. This tool aims to reduce information gaps, increasing billable hours by optimizing job information access and workflow efficiency for commercial service contractors.
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ServiceTrade launched Smart Tech Prepare, an AI-powered feature in its mobile app, to help technicians access job information faster. This tool aims to recover $5,800 in lost billable work per techni...cian annually by reducing search time. It aggregates service records and asset details, enhancing field service management efficiency and revenue optimization.
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ServiceTrade has launched Smart Tech Prepare, an AI-powered feature within its mobile app, designed to enhance field service efficiency by providing technicians with job-ready summaries. This integra...tion helps contractors reduce information gaps, optimize billable hours, and improve job preparation by consolidating essential job details and history.
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ServiceTrade has launched Stella, a suite of AI agents integrated into its field service management platform to streamline operations for commercial service contractors. Stella includes features like... Stella Quote, which speeds up deficiency quote turnaround, and Stella Schedule, which optimizes scheduling to maximize billable hours. These tools aim to reduce manual coordination and enhance revenue generation for contractors.
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ServiceTrade has launched Stella, a suite of AI agents designed to streamline operations for commercial service contractors. Stella integrates directly into ServiceTrade workflows, automating tasks l...ike deficiency quoting and scheduling to enhance revenue and efficiency. Built on a proprietary data layer, Stella leverages 14 years of service history to provide context-specific solutions. Stella Quote and Stella Schedule are now available in early access.
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ServiceTrade is set to launch Stella, a new AI suite designed for commercial service contractors. Stella automates key service lifecycle phases, enhancing efficiency and revenue for HVAC, fire protec...tion, and mechanical contractors. The AI leverages 14 years of data to improve workflows, reduce quote turnaround times, and increase revenue. It is embedded in contractor workflows, offering domain-specific intelligence for real business outcomes.
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ServiceTrade has expanded its SalesManager product to include a quoting and proposal platform specifically for fire protection contractors. This platform addresses compliance needs and reduces propos...al creation time by up to 80%, improving gross margins by 15%. It features NFPA-aware inspection intervals and seamless sales-to-service handoffs, enhancing efficiency and accuracy in quoting.
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ServiceTrade has expanded its SalesManager platform to include a quoting and proposal tool specifically for fire protection contractors. This new tool reduces proposal creation time by 80% and enhanc...es accuracy by embedding NFPA compliance into workflows. It aims to eliminate pricing errors and streamline operations for fire contractors, offering a unified platform for proposal creation and sales-to-service handoff.
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ServiceTrade released its 2026 Technician Insights report, revealing that operational inefficiencies, such as poor communication and inadequate technology, hinder technician productivity. The report ...highlights the importance of adopting digital tools and AI to streamline operations. ServiceTrade's platform data shows significant improvements in operational efficiency for contractors using its field service management software.
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ServiceTrade has launched Smart Scan, an AI-powered feature in its mobile app, enabling technicians to quickly capture equipment data by photographing nameplates. This tool reduces asset entry time s...ignificantly, enhancing productivity and increasing billable hours for commercial fire protection and mechanical service contractors. Smart Scan is part of ServiceTrade's AI toolset, aiming to improve contractor workflows and operational efficiency.
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US fire contractors are adopting ServiceTrade's new mobile-first inspections tool, designed for compliance with NFPA and AES standards. This tool streamlines inspection processes by digitizing forms ...and automating deficiency-to-quote conversions, enhancing efficiency and revenue opportunities. Early adopters like Desert Fire report improved transitions from inspection to invoicing, boosting revenue predictability.
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ServiceTrade has unveiled four key strategies to enhance business valuations for commercial service contractors, focusing on revenue predictability, technician productivity, operational efficiency, a...nd customer prioritization. These insights aim to help businesses achieve higher valuations and successful M&A outcomes by leveraging ServiceTrade's software platform to optimize operations and customer interactions.
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ServiceTrade has introduced four strategies to enhance business valuations for commercial service contractors. These strategies focus on revenue predictability, technician productivity, operational e...fficiency, and customer prioritization. By leveraging technology and optimizing operations, contractors can achieve higher valuations and attract potential acquirers. ServiceTrade emphasizes recurring revenue, efficient workforce management, and customer-centric approaches to drive growth and profitability.
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ServiceTrade has formed a strategic partnership with Pine Services Group to enhance the growth of commercial service contractors. This collaboration integrates ServiceTrade's field service management... software with Pine's operational expertise, aiming to improve efficiency and customer experience for Pine's network. The partnership will provide Pine's companies access to ServiceTrade's platform, boosting technician productivity and service agreement sales.
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ServiceTrade has formed a strategic partnership with Pine Services Group to enhance the growth of commercial service contractors. This collaboration combines ServiceTrade's field service management s...oftware with Pine's operational expertise, aiming to improve efficiency and customer experience for Pine's network. The partnership will provide Pine's companies access to ServiceTrade's platform, boosting productivity and service agreements.
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ServiceTrade has partnered with Strategies Group to enhance ERP integration for commercial service contractors. This collaboration aims to streamline operations by aligning field service management w...ith enterprise systems, improving efficiency, and reducing manual processes. Strategies Group will support ServiceTrade customers in integrating the platform with ERP systems like Acumatica, enabling data-driven workflows and better connectivity between field and financial data.
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ServiceTrade has formed a strategic partnership with Strategies Group to enhance integration between field service management and ERP systems for commercial service contractors. This collaboration ai...ms to improve operational efficiency and scalability by aligning field execution with enterprise systems, leveraging Strategies Group's ERP expertise and ServiceTrade's platform capabilities.
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ServiceTrade has formed a strategic partnership with SWK Technologies to enhance its ecosystem for commercial service contractors. This collaboration aims to integrate ServiceTrade's field service ma...nagement software with ERP systems, improving operational efficiency and financial outcomes. SWK Technologies will simplify ERP migrations, leveraging its expertise in Sage and Acumatica platforms to drive customer success.
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ServiceTrade has formed a strategic partnership with SWK Technologies to enhance ERP integration for commercial service contractors. This collaboration aims to streamline operations by connecting fie...ld service management with ERP systems, reducing manual processes, and boosting efficiency. SWK Technologies, recognized for its expertise with Sage and Acumatica, will help ServiceTrade customers achieve greater operational visibility and scalability.
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ServiceTrade has launched the "Grow Your Own" Technician Workforce Program in collaboration with VSC Fire & Security and Durham Technical Community College. This initiative aims to address the skille...d labor shortage in the fire and life safety industry by providing a $5,000 grant to support the hiring and training of apprentices. The program seeks to create a sustainable talent pipeline by pairing grants with educational and apprenticeship opportunities.
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ServiceTrade has acquired Mura to enhance its AI-powered field service management platform. This acquisition integrates Mura's billing and collections automation into ServiceTrade's Stella AI suite, ...creating a comprehensive solution for commercial contractors. The move aims to streamline operations from proposal to cash, improving revenue and efficiency for contractors.
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ServiceTrade has acquired Mura, an AI platform that automates field service billing and collections, to enhance its Stella suite. This acquisition completes the service lifecycle, enabling faster cas...h flow and reduced manual work. Mura's integration allows contractors to improve profitability without changing existing systems. Stella Invoice and Stella Collect are now available, offering significant improvements in invoice processing speed and billing cycle duration.
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ServiceTrade acquired Mura to enhance its Stella suite with AI-powered invoicing and collections, reducing billing cycles by over 30%. This acquisition aims to streamline the order-to-cash process, i...mproving contractor profitability and efficiency. Mura's integration allows ServiceTrade to offer comprehensive AI solutions across the service lifecycle.
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ServiceTrade has acquired Mura to enhance its Stella suite with AI-powered invoicing and collections, aiming to optimize revenue growth across the commercial service lifecycle. Mura's technology auto...mates the order-to-cash process, reducing billing cycles by over 30% and improving contractor profitability. This acquisition positions ServiceTrade as a leader in applying AI throughout the entire service lifecycle.
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ServiceTrade has earned the Platinum Bell Seal for Workplace Mental Health from Mental Health America for the third consecutive year. This national certification recognizes ServiceTrade's commitment ...to creating a mentally healthy workplace through initiatives like the Culture Crew program and flexible paid time off. The company emphasizes mental health as a core operational value.
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ServiceTrade has earned the Bell Seal for Workplace Mental Health from Mental Health America, achieving Platinum-level recognition for the third consecutive year. This national certification evaluate...s employer policies across culture, benefits, compliance, and wellness. ServiceTrade emphasizes mental health through initiatives like free Headspace accounts and flexible paid time off. The company celebrated with a Recharge Day to prioritize employee well-being.
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ServiceTrade received two distinctions from Software Advice for 2026: "Highly Rated for Quick Implementation in Field Service Management Software" and "Best for Usability in HVAC Software." These awa...rds are based on verified user reviews, highlighting ServiceTrade's efficient onboarding and user-friendly design tailored for commercial fire protection and mechanical contractors.
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ServiceTrade received two distinctions from Software Advice for 2026, being recognized for "Quick Implementation" in field service management and "Best for Usability" in HVAC software. These awards a...re based on over 300 verified user reviews, highlighting ServiceTrade's effectiveness in enhancing workflow efficiency for commercial contractors.
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ServiceTrade has been recognized by Software Advice with two distinctions for 2026: "Highly Rated for Quick Implementation" in Field Service Management Software and "Best for Usability" in HVAC Softw...are. These awards, based on verified user reviews, highlight ServiceTrade's effectiveness in rapid deployment and ease of use, crucial for commercial contractors managing complex service operations.
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ServiceTrade has been recognized by Capterra in its 2026 Software Recommendations, earning "Best Ease of Use" honors across seven categories, including Service Dispatch and Field Service Management. ...The platform, designed for commercial service contractors, achieved a 4.6-star rating based on customer reviews, highlighting its usability and customer satisfaction.
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ServiceTrade has been recognized by Capterra as the 2025 Best Ease of Use software in the Service Dispatch category. This accolade, based on verified user reviews, highlights ServiceTrade's commitmen...t to simplifying complex service tasks for commercial contractors. The software's intuitive design, featuring drag-and-drop scheduling and a technician mobile app, enhances efficiency and customer satisfaction.
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ServiceTrade has been awarded the 2025 "Best Ease of Use" software badge by Capterra in the Service Dispatch category. This recognition, based on verified user reviews, highlights ServiceTrade's user...-friendly design, which enhances efficiency for commercial contractors. The software features a modern dispatch board, technician mobile app, and customer-facing communications, all contributing to improved service delivery and business growth.
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