Latest Product Updates and Feature Enhancements on ServiceNow
ServiceNow details AI-driven workflow platform and risks | NOW SEC ...
ServiceNow's annual report outlines its AI-driven platform strategy, emphasizing digital workflow solutions across IT and business functions. The report highlights integrated AI agents, a unified dat...a fabric, and workflow orchestration. ServiceNow serves approximately 8,700 customers and holds over 2,000 patents. The company focuses on growth in public-sector markets and invests in AI and R&D while addressing risks like competition and cybersecurity.
ServiceNow Enhances Its Workflow Data Fabric With New Ecosystem to ...
ServiceNow announced the enhancement of its Workflow Data Fabric with the introduction of a new data ecosystem and strategic partnerships with companies like Adobe, AWS, and Microsoft. This initiativ...e aims to improve AI-driven workflows by integrating diverse data sources. Additionally, ServiceNow revealed its intent to acquire data.world to strengthen its data catalog and governance capabilities, further enhancing its AI platform.
ServiceNow Unveils Autonomous Procurement
ServiceNow has introduced new AI agents for autonomous procurement, enhancing source-to-pay processes. These agents, including an AI agent for quote parsing and AI Data Explorer, streamline procureme...nt by automating data extraction and enabling intuitive data queries. The enhancements aim to reduce manual efforts and improve efficiency in procurement operations.
ServiceNow Unveils AI Experience as Unified Conversational UI for Enterprise Workflows
ServiceNow Unveils AI Experience as Unified Conversational UI for Enterprise Workflows
ServiceNow launches unified AI Experience with multimodal agents
ServiceNow has launched AI Experience, a new platform-native user interface that integrates voice, text, image, web, and build agents to provide a unified AI entry point for enterprises. This multimo...dal and multilingual interface aims to enhance user interaction by consolidating data, workflows, and governance. Key features include AI Voice Agents, AI Web Agents, AI Data Explorer, and AI Lens, with full availability expected by the end of 2025. The platform also supports integration with third-party AI models, emphasizing scalable and responsible AI deployments.
ServiceNows AI Revolution: Record Growth, Stock Insights & Bold Moves in 2025 - ts2.tech
ServiceNow launched its "Zurich" platform in September 2025, enhancing AI capabilities with features like enterprise security and natural language tools. The release includes integrations with PlexTr...ac and Genesys, boosting AI adoption. ServiceNow also secured a significant "OneGov" agreement with the U.S. GSA to modernize federal IT, highlighting its expanding role in AI-driven enterprise solutions.
ServiceNow launches agentic AI management amid spending decline
ServiceNow has launched its agentic workforce management solution, enhancing its AI platform to integrate AI agents with human employees in enterprise settings. This solution aims to improve operatio...nal efficiency and governance by allowing organizations to manage AI agents similarly to human staff, resulting in significant automation and productivity gains. Early adopters report substantial reductions in IT service desk volume and improved customer support resolution times.
Strategic Partnerships and Integrations of ServiceNow
ServiceNow and Anthropic partner to help customers build AI-powered applications, accelerate time to value, and apply trusted AI to critical industries - Investing News Network
ServiceNow and Anthropic have partnered to integrate Anthropic's Claude models into ServiceNow's AI Platform, enhancing application development and critical business processes. This collaboration aim...s to accelerate product adoption and reduce implementation time by 50%. The partnership also focuses on industry-specific solutions in healthcare and life sciences, leveraging AI to improve workflows and reduce costs.
ServiceNow and OpenAI collaborate to deepen and accelerate enterprise ...
ServiceNow and OpenAI have entered a multi-year strategic collaboration to integrate OpenAI's frontier models into ServiceNow's AI Platform. This partnership aims to enhance AI-powered automation and... workflows for enterprise customers, offering capabilities like real-time speech-to-speech interactions and advanced IT automation. The collaboration will enable ServiceNow to deliver more intuitive AI experiences and faster value for customers across various industries.
ServiceNow , Vectice Partner to Integrate Regulatory MLOps for AI Governance , Compliance in Financial Services
ServiceNow and Vectice have partnered to integrate Vectice's Regulatory MLOps platform with ServiceNow's Integrated Risk Management. This collaboration aims to enhance AI governance and compliance in... the financial services sector by streamlining model development and validation processes. The integration provides a policy-driven workflow that reduces risk and accelerates AI model deployment, aligning with regulatory guidelines like Canadas E-23 and the UKs SS1/23.
ServiceNow Teams Up With Ferrari Hypercar to Boost Real-Time Race Operations - FinancialContent
ServiceNow has formed a strategic partnership with Ferrari to enhance real-time race operations for the Ferrari Hypercar team. The collaboration leverages ServiceNow's AI platform to support Ferrari'...s global operations, connecting employees, dealers, suppliers, and platforms. The partnership aims to optimize vehicle performance and manage business complexity, showcasing ServiceNow's capabilities in high-stakes environments.
TechSee Partners With ServiceNow To Deliver Native Visual Agentic AI For Smarter , Faster Service
TechSee and ServiceNow have formed a strategic partnership to integrate TechSee's Sophie AI into the Now Platform. This collaboration enhances ServiceNow's capabilities with AI-powered visual automat...ion, enabling real-time diagnostics and guided automation for service teams. The integration aims to improve service delivery across industries like telecom and manufacturing, offering scalable, efficient solutions without the need for additional apps or code changes.
Digital Innovation in Mission - Critical Manufacturing Facilities
ServiceNow and CapZone Impact Investments LLC have partnered to create a network of digital solutions for mission-critical manufacturing facilities, starting with the Mobile Naval Yard in Alabama. Th...is collaboration will leverage ServiceNow's AI platform to enhance risk management, enterprise asset management, and automation, aiming to modernize manufacturing and improve supply chain visibility.
ServiceNow backs Thinking Machines Lab's $2 billion round - a first take on what it could mean for the vendor's AI ambitions
ServiceNow has invested in Thinking Machines Lab, a startup focused on "collaborative general intelligence" AI. This aligns with ServiceNow's strategy to position itself as an AI operating system for... enterprises. The investment may enhance ServiceNow's AI platform by integrating multimodal AI capabilities, potentially improving human-AI collaboration and enterprise productivity. Specific partnership details remain undisclosed, but the move signals ServiceNow's commitment to advancing AI innovation.
CORRECTING and REPLACING Varicent and ServiceNow Join Forces to Power the Next Generation of Revenue Execution
ServiceNow and Varicent have partnered to integrate Varicent's Sales Planning and Incentive Compensation solutions into ServiceNow's Customer Workflows ecosystem. This collaboration aims to optimize ...sales operations by enabling seamless data flow between ServiceNow's CRM and Varicent's platform. The joint solution, available by Q4 2025, will automate sales territory modeling and align compensation plans with go-to-market strategies.
Ascendion Joins ServiceNow (NOW) to Accelerate AI-Driven Business Transformation
Ascendion has joined the ServiceNow Partner Program to deliver AI-driven business transformation solutions. This collaboration enables Ascendion to leverage ServiceNows Now Platform for workflow auto...mation, generative AI, and digital process optimization. The partnership aims to accelerate enterprise adoption of AI-powered workflows and enhance operational efficiency for joint customers across industries.
ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise - Business Wire
ServiceNow and NVIDIA announced a strategic collaboration to develop advanced AI agents for enterprise automation. The partnership leverages ServiceNows Now Platform and NVIDIAs AI technologies to de...liver generative AI solutions that automate workflows, enhance productivity, and improve decision-making across business functions. This alliance aims to accelerate enterprise adoption of intelligent automation by combining ServiceNows workflow expertise with NVIDIAs AI infrastructure.
ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI - Business Wire
ServiceNow and UKG have formed a strategic collaboration to integrate UKGs AI solutions, powered by UKG People Fabric, with ServiceNows new AI Agent Fabric platform. This partnership aims to moderniz...e digital employee experiences by streamlining operational and administrative tasks, leveraging agentic AI to boost workforce productivity and efficiency for enterprise customers.
Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences Zambian News Network
Zoom and ServiceNow have announced a strategic integration to enhance customer and employee experiences. The collaboration enables seamless workflows by connecting Zooms communication tools with Serv...iceNows digital workflow platform, streamlining support and collaboration for businesses across industries.
ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise - Logistics Viewpoints
ServiceNow has integrated NVIDIA NeMo microservices into its Workflow Data Fabric, enabling a new class of intelligent AI agents for enterprise use. This collaboration leverages the Apriel Nemotron 1...5B reasoning model to deliver faster, lower-latency AI with reduced inference costs. The integration aims to improve data processing, model accuracy, and personalized user experiences across business workflows.
GIDR.ai Launches Service Agentic AI Voice Platform in Partnership with ServiceNow
GIDR.ai has launched its Service Agentic AI Voice Platform through a partnership with ServiceNow. This collaboration aims to integrate advanced AI voice capabilities with ServiceNows workflow automat...ion platform, enhancing enterprise service management and customer support solutions.
NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise
NICE and ServiceNow have formed a strategic partnership to deliver fully automated, AI-powered customer service fulfillment. The collaboration integrates NICEs customer service automation platform wi...th the ServiceNow AI Platform and Customer Service Management solution. This joint offering aims to connect real-time customer engagement with enterprise workflow automation, streamlining service processes and accelerating resolution times for organizations.
ServiceNow and AWS Announce Bi-Directional Data Integration and Automated Workflow Orchestration
ServiceNow and AWS have launched a new bi-directional data integration and automated workflow orchestration solution. This integration enables enterprises to unify data across both platforms, leverag...e AWS analytics, and trigger ServiceNow workflows in real time. AWS joins the ServiceNow Workflow Data Network ecosystem, enhancing real-time insights and AI-driven actions for enterprise data management.
ServiceNow and NVIDIA Fuel a New Class of Intelligent AI Agents Across the Enterprise
ServiceNow and NVIDIA have expanded their partnership to launch a new generation of intelligent AI agents for enterprise use. The collaboration introduces the Apriel Nemotron 15B reasoning model, des...igned for lower latency, reduced inference costs, and faster AI performance. ServiceNow is also integrating NVIDIA NeMo microservices into its Workflow Data Fabric, enhancing data processing, model accuracy, and personalized user experiences.
ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI
ServiceNow and UKG have announced a collaboration to integrate UKGs AI solutions with ServiceNows new AI Agent Fabric. This partnership aims to enhance employee productivity and efficiency by moderni...zing digital employee experiences and streamlining operational and administrative tasks using agentic AI technology.
Tuskira integrates with ServiceNow to bring AI-driven threat validation to SecOps workflows
Tuskira has integrated its Agentic AI Analysts with ServiceNows Vulnerability Response and Security Operations modules. This integration enables AI-driven threat validation, simulation-backed risk sc...oring, and posture-aware mitigation within ServiceNow SecOps workflows. Security teams can now automate exploitability validation and enhance threat response using ServiceNows orchestration and Tuskiras AI-native cybersecurity capabilities.
Vodafone Business and ServiceNow Collaborate to Enhance the Customer Experience With AI-powered Service Automation - Business Wire
Vodafone Business and ServiceNow have entered a five-year strategic collaboration to deliver AI-powered service automation. Leveraging the ServiceNow Platform, the partnership aims to enhance Vodafon...e's fixed and mobile connectivity services by enabling proactive support, rapid query resolution, and automated anomaly detection for millions of business customers.
ServiceNow and Devoteam Join Forces to Redefine CRM Transformation for Europe and Middle East Businesses - Business Wire
ServiceNow and Devoteam have formed a strategic partnership to accelerate CRM transformation for businesses in Europe and the Middle East. The collaboration combines ServiceNows digital workflow plat...form with Devoteams consulting expertise to deliver integrated customer experience solutions. This partnership targets industries seeking to modernize CRM processes, streamline operations, and drive digital transformation across complex enterprise environments.
ServiceNow and Aptiv to Drive Intelligent Automation and Operational Resilience Across Telco, Automotive, Enterprise, and Industrial Sectors - Business Wire
ServiceNow and Aptiv have formed a strategic partnership to integrate the ServiceNow Platform with Aptivs edge intelligence. This collaboration aims to drive intelligent automation and operational re...silience across telecommunications, automotive, enterprise, and industrial sectors. Aptiv will leverage ServiceNow to scale enterprise intelligence and enhance efficiency, supporting digital transformation in mobility and industrial markets.
ServiceNow and Devoteam Join Forces to Redefine CRM Transformation for Europe and Middle East Businesses
ServiceNow and Devoteam have announced a strategic partnership to enhance CRM transformation for businesses in Europe and the Middle East, combining ServiceNow's AI-driven capabilities with Devoteam'...s digital transformation services.
ServiceNow and Aptiv to Drive Intelligent Automation and Operational Resilience Across Telco, Automotive, Enterprise, and Industrial Sectors
ServiceNow and Aptiv announced a strategic partnership to enhance automation and efficiency in the telco, automotive, enterprise, and industrial sectors using ServiceNow's platform and Aptiv's edge i...ntelligence.
Vodafone Business and ServiceNow Collaborate to Enhance the Customer Experience With AI-powered Service Automation
Vodafone Business and ServiceNow announced a five-year strategic collaboration to enhance customer service with AI-powered service management, transforming the service experience for millions of busi...ness customers using the ServiceNow Platform.
ServiceNow and Aptiv to Drive Intelligent Automation and Operational Resilience Across Telco , Automotive , Enterprise , and Industrial Sectors
ServiceNow and Aptiv collaborate to enhance intelligent automation and operational resilience in the telecommunications, automotive, enterprise, and industrial sectors.
Mergers, Acquisitions, and Business Moves by ServiceNow
ServiceNow acquisisce Moveworks per 2, 85 miliardi di dollari
ServiceNow has signed a definitive agreement to acquire Moveworks for $2.85 billion. This acquisition aims to enhance ServiceNow's AI capabilities by integrating Moveworks' AI assistant and enterpris...e search technologies. The deal, expected to close in the second half of 2025, will strengthen ServiceNow's position in the enterprise AI market, offering unified AI solutions across various business functions.
ServiceNow acquisisce Armis per 7, 75 miliardi: la sicurezza diventa una ...
ServiceNow announced the acquisition of Armis for $7.75 billion, aiming to enhance its cybersecurity capabilities. This strategic move will integrate Armis's real-time, agentless asset discovery with... ServiceNow's platform, enabling proactive, AI-driven security management across IT, OT, IoT, and medical devices. The acquisition is expected to significantly expand ServiceNow's market opportunity in security and risk solutions.
CoreX Acquires InSource to Expand ServiceNow Delivery Capabilities ...
CoreX has acquired InSource's ServiceNow business unit, enhancing its ServiceNow delivery capabilities. This acquisition doubles CoreX's ServiceNow certifications and expands its geographic footprint..., positioning it as a top-tier ServiceNow Elite Partner. The integration aims to deliver AI-enabled, end-to-end ServiceNow solutions across industries, enhancing CoreX's ability to address complex enterprise challenges.
FinancialContent - ServiceNow Anchors "Agentic AI" Future with ...
ServiceNow has finalized its $7.75 billion acquisition of Armis, a leader in cyber-exposure and asset visibility, marking the largest acquisition in ServiceNow's history. This strategic move aims to ...integrate Armis's real-time telemetry into ServiceNow's platform, enhancing visibility and automated remediation of vulnerabilities across connected devices. The acquisition positions ServiceNow as a key player in the cybersecurity landscape, bridging business workflows with security telemetry.
ServiceNow completes acquisition of Moveworks Company Announcement - Financial Times
ServiceNow has completed its acquisition of Moveworks, enhancing its AI platform with Moveworks' intuitive AI assistant and enterprise search capabilities. This acquisition aims to redefine employee ...engagement by integrating Moveworks' technology with ServiceNow's agentic AI and intelligent workflows, offering a seamless AI-native front door for work. The move is expected to accelerate AI adoption and improve productivity across enterprises.
Synechron Acquires Three Firms , Creating Largest Global ServiceNow Practice in Banking and Financial Services Sector
Synechron has acquired RapDev, Calitii, and Waivgen to form the largest ServiceNow practice in the banking and financial services sector. This move enhances Synechron's capabilities in ServiceNow's c...loud-based platform, integrating AI into workflows. The acquisitions also expand Synechron's reach into healthcare, energy, and other sectors, leveraging the unique strengths of each acquired firm.
ServiceNow acquisition of Moveworks is reportedly being reviewed over antitrust concerns
ServiceNow's $2.85 billion acquisition of AI startup Moveworks is under antitrust review by the U.S. Justice Department. The review, initiated in June, involves a "second request" for additional info...rmation before the deal can proceed. ServiceNow announced the acquisition in March, with an expected closure in the second half of 2025.
Funding News and Financial Performance of ServiceNow
ServiceNow Q4 subscription revenue up 21%, $5B buyback | NOW Stock News
ServiceNow reported a 21% increase in Q4 2025 subscription revenue, reaching $3.466 billion. The company authorized an additional $5 billion for share repurchases, with plans for a $2 billion acceler...ated buyback. ServiceNow's remaining performance obligations grew by 25% year-over-year, and it closed the acquisition of Moveworks, enhancing its AI capabilities.
ServiceNow Earnings : AI Fuels Momentum | The Motley Fool
ServiceNow reported strong second-quarter earnings, surpassing analyst expectations with a 22.5% revenue increase and a 31% rise in adjusted EPS. The company's AI-driven products, particularly the No...w Assist AI, significantly contributed to this growth. ServiceNow also introduced agentic workforce management to enhance its AI capabilities. The company anticipates continued growth, despite potential budget constraints from U.S. federal customers.
ServiceNow to Announce Second Quarter 2025 Financial Results on July 23 - Business Wire
ServiceNow will announce its second quarter 2025 financial results on July 23. The company will provide details on its performance and business metrics for the quarter.
ServiceNow Reports First Quarter 2025 Financial Results - Business Wire
ServiceNow reported first quarter 2025 financial results, surpassing guidance on topline growth and profitability. Subscription revenue reached $3.01 billion, up 19% year-over-year. Total revenue was... $3.09 billion, up 18.5%. Remaining performance obligations grew to $22.1 billion, a 25% increase. The company now has over 500 customers with annual contract value above $5 million.
ServiceNow : to Host its 2025 Financial Analyst Day on May 5 in Las Vegas
ServiceNow will host its 2025 Financial Analyst Day on May 5 in Las Vegas.
Leadership and Executive Team Updates at ServiceNow
ServiceNow appoints Hossein Nowbar as President and CLO - Business Wire
ServiceNow has appointed Hossein Nowbar as President and Chief Legal Officer, marking a significant executive leadership change.